We’re looking for a principal-level Revenue Operations leader to architect and scale our EMEAPAC revenue engine. You will sit at the centre of strategy, data, systems, and execution—owning how our go-to-market (GTM) motion operates today and evolves for the next stage of growth. As a high-impact individual contributor, you’ll lead through influence—partnering directly with senior leaders across Sales, Finance, and GTM to drive clarity, consistency, and scalability across the entire revenue lifecycle. If you’ve ever looked at a revenue engine and thought “this could be fundamentally better”—this is your opportunity to build it. What You’ll Own Revenue Architecture & GTM Design - Shape and evolve the core GTM operating model across pipeline, forecasting, territories, quotas, and order lifecycle - Define RevOps principles, guardrails, and scalable playbooks across regions and segments - Contribute to a multi-year RevOps roadmap aligned to company growth Forecasting, Pipeline & Performance - Elevate forecasting accuracy and inspection frameworks used by leadership - Establish a single source of truth for pipeline health, attainment, and productivity - Build executive-ready dashboards and translate data into clear, actionable insights - Proactively surface risks, gaps, and opportunities across the funnel Territory, Quota & Capacity Strategy - Influence global segmentation, territory design, and coverage models - Refine quota methodologies balancing fairness, simplicity, and growth - Own capacity and headcount planning frameworks, enabling scenario modelling - Partner cross-functionally to ensure decisions are data-driven and executable Quote-to-Cash & Deal Governance - Own the end-to-end deal lifecycle (opportunity → quote → order → revenue) - Optimise Salesforce-based workflows and integrated systems - Strengthen Deal Desk governance, including pricing, approvals, and policies - Ensure data integrity, auditability, and compliance across revenue processes Operational Excellence & Change Leadership - Drive consistency across forecast calls, pipeline reviews, QBRs, and planning cycles - Identify friction points in the revenue lifecycle and design scalable solutions - Lead change management for systems and process evolution Cross-Functional Leadership - Act as the RevOps thought partner to Sales, Finance, Marketing, and GTM leadership - Lead cross-functional forums (e.g., Forecast Council, Q2C Governance) - Influence decisions at the highest levels without relying on formal authority

We’re looking for a principal-level Revenue Operations leader to architect and scale our EMEAPAC revenue engine. You will sit at the centre of strategy, data, systems, and execution—owning how our go-to-market (GTM) motion operates today and evolves for the next stage of growth. As a high-impact individual contributor, you’ll lead through influence—partnering directly with senior leaders across Sales, Finance, and GTM to drive clarity, consistency, and scalability across the entire revenue lifecycle. If you’ve ever looked at a revenue engine and thought “this could be fundamentally better”—this is your opportunity to build it. What You’ll Own Revenue Architecture & GTM Design - Shape and evolve the core GTM operating model across pipeline, forecasting, territories, quotas, and order lifecycle - Define RevOps principles, guardrails, and scalable playbooks across regions and segments - Contribute to a multi-year RevOps roadmap aligned to company growth Forecasting, Pipeline & Performance - Elevate forecasting accuracy and inspection frameworks used by leadership - Establish a single source of truth for pipeline health, attainment, and productivity - Build executive-ready dashboards and translate data into clear, actionable insights - Proactively surface risks, gaps, and opportunities across the funnel Territory, Quota & Capacity Strategy - Influence global segmentation, territory design, and coverage models - Refine quota methodologies balancing fairness, simplicity, and growth - Own capacity and headcount planning frameworks, enabling scenario modelling - Partner cross-functionally to ensure decisions are data-driven and executable Quote-to-Cash & Deal Governance - Own the end-to-end deal lifecycle (opportunity → quote → order → revenue) - Optimise Salesforce-based workflows and integrated systems - Strengthen Deal Desk governance, including pricing, approvals, and policies - Ensure data integrity, auditability, and compliance across revenue processes Operational Excellence & Change Leadership - Drive consistency across forecast calls, pipeline reviews, QBRs, and planning cycles - Identify friction points in the revenue lifecycle and design scalable solutions - Lead change management for systems and process evolution Cross-Functional Leadership - Act as the RevOps thought partner to Sales, Finance, Marketing, and GTM leadership - Lead cross-functional forums (e.g., Forecast Council, Q2C Governance) - Influence decisions at the highest levels without relying on formal authority

Posting Date 03/31/2026 300 First Executive AveSte A, St Peters, Missouri, 63376-1655, United States of America The revenue operation specialist must have the ability to define problems collects data, establish facts, and draw valid conclusions. They must in addition have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Highly organized Initiative to work independently Familiarity with AWP pricing rules Pharmacy and Major Medical healthcare billing Proficient with telephone and email communications Responsibilities: - Assist in preparation of estimating net revenues - Analyze FFS (fee-for-service) collection trending - Work in a consultative capacity to identify and implement process, technology and training initiatives to support the accurate and timely billing and collection of accounts receivable. - Provide analytical support to and develop tools for company operations to enhance their skills in detecting both current and future performance issues - Perform research on best practices and standards in the revenue cycle for the healthcare industry to assist in standardization of goal setting performance monitoring - Develop and manipulate large data sets as well as analyzes data groups to assist in the development and implementation of process improvement strategies - Understanding knowledge of 837/EDI process including payer specific rules. - Assists in auditing all electronic reports and paper claims and make corrections when necessary. - Ensures accessibility and flow of performance information to all relevant parties; works to prevent or address data transmission issues - Analyzes financial and revenue cycle performance data to identify trends, patterns, and root causes - Seven years of relevant healthcare claims experience with identifying insurance underpayments and revenue recovery. - Highly analytical with excellent reconciliation experience and sound accounting working knowledge - Must be familiar with commercial and government healthcare reimbursement methodologies. - Strong knowledge of hospital billing and managed care. - Must have strong technical skills, advanced Excel. - Excellent verbal and written communication skills. Experience: EXPERIENCE Seven year plus experience in health care finance, reimbursement, public or other accounting, auditing, budget, compliance, billing or insurance required with progressive responsibility in analysis and project management. SPECIAL SKILLS Significant knowledge of reimbursement rules, regulations and accounting and auditing theory is assumed. Assumes working knowledge in the field of health care, including experience with billing, coding and working with clinicians. Assumes prior project management experience, and assumes ability to work independently. Excellent communication and systems skills. Minimum three years of data or financial analysis experience required; five years of experience preferred Prior experience in revenue management, patient financial services, and/or health information systems required Mathematical Skills: Ability to add, subtract multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute percent and to interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form. Experience from the Health Care arena (Physician Practice preferred) Expertise in Medical Billing & Revenue Cycle Strong computer skills What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $20.50 - $28.00 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

About Us: ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: The Revenue Operations Manager is responsible for designing, scaling, and optimizing the end-to-end revenue engine across Sales, Partnerships, Marketing, and Customer Success. This role owns GTM systems, data, process, forecasting, and performance management to drive predictable revenue growth and operational efficiency. In this role, you will create and implement high quality reporting and insights to advise our internal stakeholders to make data-driven decisions. This role partners closely with Sales, Enablement, Partnerships, and Finance to ensure alignment across strategy, execution, and measurement while building scalable infrastructure for growth. This role is for a self-starter and problem solver with incredible ability to influence our organization and work cross-functionally with nearly all teams. We’re looking for a team player, who can think quickly on their feet, and navigate a rapidly growing organization to get things done at high velocity and with superb quality. This role reports directly to the Head of Revenue Operations and will not have any direct reports. This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges. Within 30 days you'll... - Complete ChowNow New Hire Onboarding Experience - Learn how the current Business Systems and Revenue Operations team operate. - Meet cross-functional partners across the business and develop a solid understanding of the Revenue Operations mission. - Shadow and begin attending weekly RevOps standup and funnel review meetings - Review current funnel metrics: conversion rates, deal velocity, pipeline coverage - Study existing processes: lead routing, opportunity management, forecasting - Identify one quick win project to own Within 60 days you'll... - Start providing system support and answering team questions - Hold follow-up meetings with Sales, Marketing, CS to understand pain points - Begin building credibility through project delivery and responsiveness - Present impact metrics to stakeholders & update process documentation for areas of ownership - Drive projects through full lifecycle: requirements → build → test → launch → measure Within 90 days you'll... - Lead cross-functional initiatives requiring coordination across Sales, Marketing, CS - Contribute to quarterly planning and roadmap prioritization focusing on high-impact metrics: speed to lead, deal velocity, forecast accuracy - Attend strategic planning meetings with GTM leadership - Shift from execution-only to strategic thinking + execution - Present accomplishments to leadership and identify areas for next quarter focus You Should Apply If: - You have 6+ years of experience in Business/Sales/Revenue Operations with a track record of driving strategic decision-making with Sales, Marketing, CX, Enablement, and Partnerships. - You drive automation to reduce manual work and improve speed-to-lead and pipeline hygiene. - You have designed and maintained lead-to-cash workflows including routing, scoring, enrichment, and lifecycle management. - You have been an administrator for the GTM tech stack (Salesforce, HubSpot, Outreach, Gong, LeanData, etc.). - You are a strategic operator that can translate company growth strategy into operational execution: territory design, segmentation, forecasting rigor, compensation, funnel performance, systems architecture, and cross-functional alignment. - You have advanced expertise in Microsoft Excel and proficiency in other Office tools, Google Suite, Salesforce and JIRA. - You are organized and excellent at managing competing priorities and complex projects. - You have experience working with large data sets, enterprise reporting and dashboards and data visualization tools such as Tableau, Mode and Looker. - You have applied experience in data visualization and producing meaningful metrics for business operations. - You have excellent analytical and systems-thinking approaches to problem solving, with a proven track record of matching team needs with actionable solutions. - You are focused on results, a self-starter, and have demonstrated success in using analytics to drive the understanding, growth, and success of products, teams and organizations. - You are an effective communicator to various audiences and frequently collaborate with cross functional teams. - You have the capacity to remain flexible, adept at learning new tools and independently problem solve at high velocity and confidence. About Our Benefits: - Expected Base Salary: $147,250 - $162,750 (depending on candidate location and experience) - Ongoing training and growth opportunities. - A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. - Rock solid medical, dental, and vision plans. - Mental Health Coverage - we offer several programs to support your mental health and wellness goals. - Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life - 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. - 401(k) Matching - Employer-contributing student loan assistance program or continuing education reimbursement program - Employee Stock Incentive Plan. - Pet insurance for your fur babies - Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. - Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam. Read here about your California privacy rights. #Li-Remote