• Managing features from the moment the user contacted us to the release. • Determining and defining project scope and objectives, describing user stories and use cases, preparing roadmaps. • Managing product backlog: planning, assessment, decomposition, progress tracking, adjustment. • Establishing and maintaining relationships with relevant client stakeholders, providing day-to-day contact on project status and changes. • Writing release notes and documentation. • Gathering feedback after releases. • Analyzing existing systems and processes, identifying areas for improvement. • Monitoring projects progress and making adjustments as needed.

• Lead and manage high-impact IT projects from initiation to closure • Develop and implement comprehensive project plans • Oversee project teams, including technical staff and other contributors • Develop and execute effective strategies to engage key stakeholders • Proactively identify, assess, and mitigate project risks and issues • Monitor and report on project performance using key performance indicators (KPIs) and metrics • Conform to and continuously evaluate project management processes and methodologies • Manage project budgets

At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company. About our product Our technology lets you preview products in your own room before you buy them. Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. You definitely want to make sure it will look good in your space. We enable you to do that through our proprietary cutting-edge technology, presented in an extraordinarily simple and accessible way. Try our rug demo now! Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table: https://www.roomvo.com/rugdemo... About you As a Senior Manager of Technical Projects, you will oversee all aspects of our customers’ technical lifecycle, including onboarding, implementation, technical project management, and pre- and post-sales technical support. You will be accountable for ensuring our technical solutions drive maximum customer value and are delivered with world-class quality and speed. You are a leader with a proven track record of managing technical delivery operations to meet surging client demands and growth targets. You are obsessed with achieving predictable, repeatable success across all technical delivery streams and thrive on operational efficiency. You are able to operate seamlessly at the deep technical level, guiding overall implementation strategy. We hire humans, not job descriptions. You should apply even if this role and salary range don't align with your experience. We’re happy to create unique roles and compensation for the right talent. What you’ll do - Execute the vision and plan for the Professional Services and Technical Projects department, including alignment with the company’s strategy and goals. - Coordinate with the heads of Engineering and Product to influence the product roadmap, ensuring technical solutions address critical customer needs and accelerate integrations. - Collaborate with the VP of Sales and Customer Success to support the entire customer journey from pre-sales to post-go-live on a global scale. - Allocate work efficiently against a fast-paced, rapid-growth environment with increasing demands and complexity, tight deadlines, and quickly shifting priorities. - Serve as a senior technical point of contact for customer escalations and sales pursuits. - Standardize onboarding methodologies and technical support procedures, ensuring high-quality implementations across all customers. - Be accountable for the development, implementation, and rigorous tracking of department productivity and efficiency metrics to achieve world-class operational performance at scale. - Implement changes to team structure and processes while cultivating a high-performance, collaborative, and results-oriented environment across all technical delivery functions. - Manage, train, and evaluate the performance of a remote, global, multilingual team, with managers and individual contributors of various backgrounds and skills. Requirements - 5+ years of experience managing teams in Technical Projects, Professional Services, IT, Testing, QA, or Technical Implementation organizations - Exceptional communication skills with the ability to represent the organization effectively to customers, partners, and internal leadership. - Proven success in owning and significantly improving core efficiency metrics like Time to Go-Live, resource utilization, customer satisfaction, and adoption at scale. - Understanding of scaling web application implementations and the associated technical delivery risks. - Familiarity with data transformation pipelines. - Strong organizational development skills, with experience in implementing organizational structures and processes. About our culture - We're a remote-first company that encourages our employees to work from where they're most productive. - We work in tight-knit teams to cultivate an ownership mentality. - We cherish curiosity and an obsession for details because we know these details are invaluable over the long run. - We're hyper-focused on our achievements and our ability to execute our promises. We act with urgency. - Work anywhere in the world for up to 3 months! - We value families, by offering a parental leave program - We offer a work-from-home stipend - Your birthday (and our company's birthday) is a day off! About our hiring process Now: You upload your resume and complete a brief questionnaire. Step 1: We arrange a video call with you to assess your abilities. Step 2: Complete a take-home assignment. Step 3: Attend the second video interview soon after. Step 4: You meet one of the founders. Step 5: You receive an offer. AI in Recruitment - At Leap Tools, we leverage AI technology to enhance our recruitment process. These tools assist with tasks such as resume screening, sourcing prospective candidates, and to support administrative tasks for enhanced operational efficiency. Founders and senior leadership are directly involved in our recruitment process, and AI is never used to make the final hiring decision. We are committed to the responsible use of AI in our hiring practices. Expected salary range, Ontario based: $100,000 - $150,000 + other benefits. We value exceptional talent above all else. If your expectations or seniority sit outside the stated range, you should still apply. We can scale roles and compensation to match your unique situation. This is a net new position on the team. Leap Tools is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the interview process. If you require any accommodation, please contact us at ta@leaptools.com. Take the Leap. Apply now. Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r You should apply to this job even if you don't fit this role perfectly because we can create a new role for you with corresponding compensation.

Role Description The Engineering Project Manager is responsible for leading high-impact engineering and operational projects that expand manufacturing capabilities across existing and new facilities. This role sits at the center of engineering, operations, and execution—owning projects from concept through launch with a strong focus on results, speed to value, and operational excellence. This is a hands-on role for someone who thrives in a fast-paced, multi-site manufacturing environment and brings a strong bias for action, sound engineering judgment, and disciplined project management. Key Responsibilities - Engineering & Manufacturing Expansion - Lead projects related to capacity expansion, automation, equipment installation, new product introductions, and process optimization. - Support manufacturing expansion efforts including feasibility analysis, layout design, equipment selection, installation, and production ramp-up. - Assist with new site launches, plant expansions, and line transfers to ensure operational readiness and standardization. - Drive scalable, repeatable, and efficient manufacturing processes across locations. - Project Leadership & Execution - Own full project lifecycle: scope, schedule, budget, risk, and execution. - Develop and maintain project charters, timelines, budgets, and risk mitigation plans. - Drive disciplined execution while adapting quickly in a dynamic environment. - Identify risks early and implement practical solutions to maintain momentum. - Operations & Cross-Functional Collaboration - Partner with Operations, Maintenance, Supply Chain, Quality, Safety, and Finance teams. - Translate business objectives into actionable project plans aligned with plant operations. - Provide on-site leadership during installations, startups, and production ramp-ups. - Results & Accountability - Deliver measurable improvements in capacity, cost, quality, safety, and delivery. - Track and report project performance using clear KPIs tied to operational and financial outcomes. - Maintain a strong sense of ownership and urgency to ensure results are achieved. Qualifications - Bachelor’s degree in Mechanical, Industrial, Manufacturing Engineering, or related field required. - 3–5 years of engineering experience in a manufacturing environment. - 0–3 years of experience leading engineering or manufacturing projects. - Experience in screen manufacturing, fenestration, light metals, or similar industries preferred. - Strong understanding of manufacturing processes, equipment, and facility layouts. - Proven ability to execute projects with minimal oversight. - Hands-on experience with equipment commissioning, line balancing, and production ramp-ups. - Ability to work across multiple sites and with geographically distributed teams. - Strong problem-solving, communication, and organizational skills. Preferred - PMP certification strongly preferred. - Lean, Six Sigma, or continuous improvement experience. Work Location & Travel - Location: Remote - Travel: Required based on business needs (multi-site support) Work Environment & Physical Requirements - Work is performed in both office and manufacturing environments. - Regular presence on the plant floor is required. - Exposure to noise, moving machinery, and varying temperatures. - Must follow all safety policies and wear required PPE. - Frequent standing and walking throughout facilities. - Regular use of hands and manual dexterity to operate equipment and tools. - Ability to communicate effectively in a manufacturing environment. - Occasionally lift and/or move up to 50 pounds. Equal Employment Opportunity Statement RiteScreen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status in accordance with applicable laws.