Role Description One stop shop or hub for driving all strategy, new development, and performance enhancements for specific set of products. Product manager coordinates among tactical analysts, developers, and functional subject matter experts to create holistic product solutions for Distribution Partnership’s customers/stakeholders and 3rd party partners. The product manager will manage the end-to-end product lifecycle from idea inception through development and launch, leveraging specialists, operators, and stakeholders along the way. They define product needs via a “roadmap” of initiatives mapped out over a predetermined cycled timeline. Day to Day - Own and optimize the connectivity model, acting as a subject matter expert on internal and third-party booking channel functionalities, ensuring seamless integration of availability, rates, inventory, and bookings. - Drive new product development by defining clear business requirements and coordinating cross-functional teams—including analysts, developers, and subject matter experts—to create best-fit, integrated product solutions. - Communicate product information effectively to stakeholders, including roadmaps, specifications, value propositions, and competitive intelligence, while establishing cross-departmental alliances to support product initiatives and reporting to the PMO. - Manage the full product lifecycle by continuously evaluating product performance, customer feedback, and market needs to identify enhancement opportunities and new product requirements ahead of obsolescence. - Lead the development and implementation of a future-oriented product strategy and roadmap, grounded in an understanding of IHG’s business operations, customer insights, market dynamics, competition, and distribution capabilities. - This includes identifying and delivering both incremental enhancements and transformative, game-changing functionalities to maintain and advance IHG’s competitive position. Qualifications - Candidate must demonstrate Mandarin language proficiency at a minimum of JLPT N2 level (or equivalent), enabling effective reading, writing, and verbal communication in business contexts. - Candidate must commit to working during China's business hours to conduct company business effectively. - Bachelor’s or Master’s degree in Hotel Management, Industrial Engineering, Business, Information Systems, or a related field, or a minimum of 8 years of an equivalent combination of education and relevant work experience. - Ideal candidates will have strong experience leading roadmap development in the hospitality or travel industry. - A minimum of 2 years leading end-to-end product lifecycles from ideation through development, launch, and post-launch performance evaluation is preferred. - A minimum of 3 years of hands-on experience with global distribution systems (e.g., Amadeus, Sabre, Travelport), online travel agencies (e.g., Expedia, Booking.com) is preferred. - Participation in at least 1 project involving travel industry APIs or data modeling is highly preferred. - Experience using API design and testing tools such as Swagger and Postman (or equivalent) and proficiency in interpreting and reviewing XML and JSON message formats. - Experience collaborating across both internal and external stakeholder groups with tools such as Microsoft Teams, Excel, Word, PowerPoint, Outlook, SharePoint, SmartSheet, or similar products. - Minimum 2 years of experience with considerable responsibilities for implementing new or enhanced functionality with an IHG revenue impacting system, such as revenue management, CRS, or mobile web is highly preferred. Requirements - Location - This role is remote USA - The salary range for this role is $58,844 to $110,000. This role is also eligible for bonus pay. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

• Manage telecommunications services, ensuring quality and efficiency. • Includes interaction with stakeholders, audits, reporting, project oversight, ITIL-based improvements, training, service catalog updates, and management of critical incidents.

• Cost planning & budgeting - Prepare cost and budget plans as the basis for project decisions • Project controlling & budget management - Monitor planned vs. actuals and identify variances • Reporting, stakeholders & decision documents - Prepare cost control reports and financial updates • Develop standards & tools - Build a cost database and support funding application processes

• Establish and maintain relationships with carriers to understand their network needs and fill the contract opportunity pipeline • Negotiate market-driven rates for short- and long-term contracts, with ongoing evaluation to ensure on-time performance metrics are met • Build strong, lasting partnerships with new and existing carrier partners and promote adoption of Loadsmart technology initiatives • Collaborate closely with the Carrier Sales team to leverage our carrier network and create solutions for customer opportunities • Advocate for carrier partners and drivers to utilize our online platform to communicate, book, and track contracted loads autonomously • Help conduct focus groups and interviews with carriers to provide the Product team with feedback on new technology initiatives • Conduct Business in Review sessions with top carrier partners to foster business growth, opportunity management, and service excellence • Work closely with the business development team to drive automation for the brokerage business