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Network Detection and Response Support Specialist

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

72 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishCyber SecurityDNSLinuxSplunkSwitchingTCP/IP

Job Description

Network Detection and Response Support Specialist

Bart & Associates, Inc.

• Provide operational support and maintenance for OpenText NDR platforms, ensuring high availability and performance • Monitor, analyze, and investigate network traffic for potential security threats and anomalies • Capture, analyze, and interpret PCAP (packet capture) data to support incident response and forensic investigations • Troubleshoot system, network, and application issues across Linux-based environments • Integrate NDR solutions with SIEM and SOAR platforms to enhance detection and automated response capabilities • Tune detection rules and alerts to reduce false positives and improve threat visibility • Collaborate with cybersecurity teams to support incident response, threat hunting, and vulnerability management efforts • Maintain documentation for system configurations, processes, and standard operating procedures • Support system upgrades, patches, and performance optimization activities • Provide technical support and guidance to internal stakeholders and end users

Job Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent experience)
  • 3+ years of experience supporting Network Detection and Response (NDR) or network security tools
  • 3+ years of experience supporting Network Detection and Response (NDR) or network security tools
  • Hands-on experience with OpenText NDR or similar NDR technologies
  • Strong experience working in Linux environments (administration, troubleshooting, scripting basics)
  • Solid understanding of networking concepts (TCP/IP, DNS, HTTP/S, routing, switching)
  • Experience analyzing PCAP data using tools such as Wireshark or tcpdump
  • Familiarity with SIEM platforms (e.g., Splunk, IBM QRadar, Microsoft Sentinel)
  • Exposure to SOAR tools for automation and orchestration
  • Strong troubleshooting, analytical, and problem-solving skills
  • US citizenship and the ability to obtain a security clearance

Benefits

  • B&A is proud to offer three robust individual and family medical plans including a Health Savings Account (HSA) option as well as two tiers of dental coverage
  • vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance
  • paid time off
  • B&A sponsored trainings and certifications
  • pet insurance benefits
  • commuter transit benefits
  • free subscription to a virtual exercise platform (NEOU)
  • The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
  • A formal mentorship program
  • Job shadowing and cross training opportunities
  • Brand Ambassador program
  • Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
  • Monthly teambuilding events
  • B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more

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