Growth Enrollment Specialist
Location
Philippines
Posted
59 days ago
Salary
0
Seniority
Mid Level
Job Description
Growth Enrollment Specialist
Carda Health
• Serve as the first point of contact for patients who come to us by way of referral or website • Handle questioning and feedback from all consumers who are interested in enrolling • Convert patients by enrolling them in our program • Navigate financial and subscription plan conversations with patients • Ensure a smooth scalable patient enrollment process • Insurance enrollment and credentialing • Handle inbound non-clinical support and enrollment inquiries • Work with Carda’s clinical staff and staff at referring physician offices to improve operational processes • Leverage technology & internal teams to answer patient questions accurately and resolve challenges thoroughly • Work closely with our product and marketing team to define clinical workflow priorities and determine the most high impact product changes • Execute on other strategically important projects, such as care package fulfillment and marketing funnel enhancements
Job Requirements
- 2+ years of experience in a inside sales B2C role with a track record of owning and scaling company processes
- Strong attention to detail
- Ability to work in a fast paced environment with little direction
- Highly collaborative and excellent written and oral communication skills
- Inherent growth mindset: you are always focused on improving faster and getting the team to do the same
- Ability to track and report on a key metric or several key metrics that define your success
Benefits
- Professional development opportunities
- Health insurance
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