• Preparing, coordinating, and running customer-facing workshops, capturing requirements, stakeholders’ feedback, and defining business processes • Designing business processes and documenting requirements, processes (As-Is and To-Be), features, and business needs • Leading improvement initiatives that contribute to the ongoing development and success of the business • Engaging with key stakeholders in multiple business areas to scope business needs and identify key pain points to overcome as well as defining quick wins where possible • Clearly conveying well-defined business requirements to delivery teams and effectively communicating business processes and needs to ensure successful business outcomes • Managing requirements and traceability throughout the project lifecycle, ensuring effective scope control and ensuring solution compliance to business objectives • Deliver structured product demonstrations and solution walkthroughs to customers, prospects and stakeholder groups • Working with Microsoft Dynamics 365, Power Platform, and our custom-built solution iProperty Cloud

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Lead Technical Governance Analyst is a high-impact, autonomous role responsible for designing and driving the foundational architecture of our world-class GRC program. A day in the life (Responsibilities) In this role, you will play an integral part in building the frameworks, systems, and transformation programs that enable scale and efficiency across all security and compliance and risk domains. In addition, you will be responsible for supporting the ongoing oversight of certain workforce-related security initiatives and policies, and will collaborate closely with our Security and Business Technology and Transformation teams to ensure the security of Toast’s sensitive data and critical infrastructure. This role requires a proactive and strategic approach to identifying and mitigating risks, as well as a deep understanding of the evolving cybersecurity landscape. - Drive Security and Technical Governance Risk and Compliance Initiatives: - GRC Platform Ownership: Serve as the primary admin and product owner for the GRC platform (AuditBoard). You will move beyond administration to design advanced workflows, automation, and metrics that centralize risk and compliance data. - Common Controls Framework (CCF) Stewardship: Own and evolve the Common Controls Framework. You will map and maintain complex regulations (NIST CSF, SOC 2, PCI DSS, ISO 27001) to a single source of truth, directly driving compliance efficiencies - Lead Strategic Initiatives: Independently lead complex, cross-functional "zero-to-one" security programs, taking them from concept to operational maturity. - Customer Trust Optimization: Drive the strategy for our Trust Center, operationalizing our ability to address customer and partner security questionnaires in a more efficient manner,reducing manual efforts and shortening lead times. - Develop and implement governance policies, controls, and best practices to enhance the security posture across corporate IT and workforce systems. - "Compliance by Design" Advisory: Champion the "Shift Left" strategy by co-developing standards that embed GRC checkpoints into the SDLC and Product innovation pipelines, ensuring security is baked in, not bolted on. - Change Events Governance: Define and standardize the process for assessing GRC impacts during major system changes, ensuring consistent intake and triage across all compliance programs. - Track and report on security governance KPIs and risk metrics, driving continuous improvement. - Collaborate with IT and Security: - Partner closely with the IT team to ensure corporate systems are managed appropriately and meet security objectives. - Work with the Security team to implement monitoring and detection capabilities that support workforce security objectives. - Promote Security Culture: - Foster a strong security culture within the organization through training, awareness programs, and ongoing communication. . What you'll need to thrive (Requirements) Core Program & Technical Experience - 8+ Years of progressive experience in Information Security GRC, Audit, or Technical Program Management. - CCF & Framework Expertise: Hands-on experience designing and operationalizing a Common Controls Framework (CCF) to map and consolidate controls across multiple regulatory frameworks (SOX, PCI DSS, SOC 2, NIST CSF, ISO 27001). - GRC Platform Mastery: Proven experience serving as an Administrator, Architect, or primary owner of a modern GRC tool (e.g., AuditBoard, ServiceNow GRC, Workiva), including advanced workflow design, configuration, and maintenance. - Policy Architecture: Expert ability to define, manage, and enforce a clear hierarchy of governance documentation (Policy, Standard, Procedure) and maintain security baselines for corporate IT and workforce tools. - Program Ownership: Demonstrated ability to drive the lifecycle of complex security initiatives, such as Data Governance Oversight, SaaS Posture Management, End Protection/Hardware Inventory, and Third-Party Risk Management. - Technical Acumen: Strong understanding of cybersecurity controls across cloud security, corporate IT security, and identity and access management (IAM). Committed to staying ahead of the curve in the ever-evolving field of cybersecurity. Leadership & Collaboration - Proven ability to lead and manage security initiatives and drive complex, cross-functional collaboration efforts without direct authority. - Builds strong relationships with stakeholders across the organization and thrives in a dynamic and rapidly changing environment. - Exceptional written and verbal communication skills, with the ability to translate complex security architecture into clear business risks for non-technical audiences. - A proactive and strategic approach to identifying, mitigating, and documenting risks in a high-growth, fast-paced technology environment. Special Sauce (Nice-to-Haves) - Controls Engineering Experience: Experience with scripting (e.g., Python, SQL) or building APIs/integrations to automate evidence collection. - Advanced Certifications: Relevant security certifications such as CISSP, CISM, or CISA. - Teaching/Enablement: Experience designing or facilitating training programs (e.g., Compliance Champions) or leading Cyber Tabletop Exercises. - Experience supporting security governance in a remote or hybrid workforce environment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-Remote The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $127,000—$203,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Description This role is vital for requirement gathering and facilitating communication between stakeholders and technical teams. Skills oracle, microsoft office, salesforce software Top Skills Details oracle,microsoft office,salesforce software Additional Skills & Qualifications Hands-on Oracle CPQ experience (not just exposure) Experience writing business requirements and user stories Comfort supporting Agile / product teams Experience testing and validating enterprise system enhancements Confidence acting as a single point of clarity for requirements Experience Level Intermediate Level Performance Expectations Works closely with stakeholders to gather, analyze, and document business requirements, serving as a bridge between business needs and technical solutions. Conducts detailed analysis of business processes and requirements. Documents and communicate requirements to development teams. Supports the product owner in refining user stories and acceptance criteria. Focuses on detailed analysis and documentation of business requirements, often aiding both product owners and DT in understanding and translating business needs. Tactical support for Oracle CPQ including: Attending daily calls to groom and clarify requirements, monitor progress, and drive DT results Filtering Aha suggestions and conducting intake calls to refine requirements Writing business requirements from Aha for CPQ development Answering questions from DT about requirements in development Testing enhancements to ensure they meet BRDs and user story needs Drafting release notes o Verifying that releases to production are complete and correct Participation in the pilot project to implement CSS Quoting Process 2.0 Drive enhancements to the Aspose Proposal Generation Tool Job Type & LocationThis is a Contract position based out of Greenville, SC. Pay and BenefitsThe pay range for this position is $43.50 - $47.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 31, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Work From Home Work From Home Work From Home, Indiana 46544 The Application Business Analyst provides quality implementations, upgrades, and support for Franciscan Alliance applications. This position performs needs assessments and impact analyses, and understands the business and the processes of application areas. The Analyst leads new installations and system optimization and provides on-going troubleshooting for Franciscan Alliance applications. The Application Business Analyst IV additional responsibilities include researching and providing input regarding system enhancements, reporting to stakeholder’s feedback on enhancements being developed and managing small to medium projects according to Franciscan Alliance methodologies. Monday - Friday Days. Call rotation / one day every 3 weeks. Preferred experience in Immunizations, Referrals, and IHIE. EpicCare Ambulatory Certification REQUIRED. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - Research, analyze, and present information to stakeholders, and provide input regarding potential system enhancements. - Document and build workflow, standards, and business processes to facilitate knowledge sharing within and across teams. - Maintain and configure the application parameters to ensure Franciscan Alliance applications function according to customers’ specifications. - Provide on-call support, including after-hours support, for team and customers, following the Franciscan Alliance support model. - Develop test scenarios and performs testing for Franciscan Alliance applications and workflow, and reports results to stakeholders. - Troubleshoot and repair customer-reported application problems. - Work with vendors in implementing, upgrading, supporting and troubleshooting applications. - Represent the knowledge area as a subject matter expert and identify downstream impacts as familiarity with the company’s systems and business processes increases. - Manage projects that do not require PMO oversight. - Facilitate business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow. QUALIFICATIONS - Required High School Diploma/GED - Preferred Bachelor's Degree Information Technology or Computer Science - Preferred Master's Degree Information Technology or Computer Science - 6 years Relevant Work Experience (unless promotional criteria can be met) Required - 7 years Relevant Work Experience Preferred - EPIC Certified or Accredited (if required by role) - EpicCare Ambulatory Required TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Application Business Analyst IV $89566.27-$123153.63 INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.