• Configure and maintain ServiceNow Discovery, including MID Servers, probes, sensors and patterns. • Implement and maintain Service Mapping, defining topologies and relationships between services and infrastructure. • Integrate ServiceNow with inventory and security tools such as SCCM, Intune, Axonius, SentinelOne, CrowdStrike, Jamf, Tanium, Lansweeper, among others. • Develop and consume REST/SOAP APIs, creating data sources, import sets and transform maps to ingest external data. • Perform technical troubleshooting and make adjustments to data collection, connectivity or data transformation. • Collaborate with clients and the internal team to ensure the technical success of deliveries. • Document configurations, scripts, integrations and implemented best practices.

• Orientação em Melhores Práticas: Guiar o cliente em práticas de ITAM • Workshops de Processos com BPC: Conduzir sessões de descoberta • Avaliação de Maturidade: Diagnosticar o nível de maturidade em HAM • Implantação End-to-End: Acompanhar e orientar o time na configuração do HAM Professional • Integrações: Planejar e supervisionar integrações com SCCM, Intune • Normalização: Parametrizar e otimizar o Content Service • Flow Designer: Desenvolver lógicas e automações • Elaborar documentação As-Built e especificações técnicas • Apoiar e conduzir o processo de UAT • Ministrar treinamentos para Asset Managers e Inventory Analysts

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it’s a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated AI Engineer for a Full-Time position. Job Overview: We are seeking experienced ServiceNow Developers with a minimum of 4 years of hands-on development experience. The ideal candidates will possess strong technical expertise, excellent communication skills, and the ability to leverage AI tools to enhance productivity and solution quality Core Requirements: - 4+ years of ServiceNow development experience - Required: ServiceNow Certified System Administrator (CSA) - Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend and/or App Engine Studio) - Strong understanding of ServiceNow data model (tables, inheritance, dictionary attributes) and update sets - Experience with client-side and server-side scripting (Client Scripts, Business Rules) - Experience designing and implementing Service Catalog solutions (Catalog Items, variables, UI Policies, UI Actions, UI Builder/Service Portal/Workspaces) - Knowledge of users, groups, and roles - Experience creating, modifying, and troubleshooting ACLs - Experience using Flow Designer (approvals, task orchestration, etc.) - Experience with Automated Test Framework (ATF) and quality practices - Ability to leverage AI tools (e.g., GitHub Copilot) for troubleshooting, code review, documentation, and automation - Strong oral and written communication skills - Ability to work independently or within cross-functional teams - Experience in requirements gathering, technical design discussions, and peer reviews - Ability to create and maintain technical documentation (configurations, integrations, runbooks) Preferred: ServiceNow application development experience in two or more of the following: - ITSM modules (Incident, Change, Problem, Knowledge Management) - SPM modules (Demand, Project Portfolio Management - PPM) - Integrations (REST APIs, Transform Maps, data import/export, Auth/JWT, MID Server, Integration Hub, error handling, monitoring) - CMDB configuration and development (tables/classes, relationships, IRE, data quality, governance) Additional Qualifications: - Knowledge of SDLC practices - Experience with Agile methodologies - Ability to lead and collaborate with technical teams - Strong facilitation and stakeholder communication skills - Experience with Change/Configuration Management and ALM - Problem and risk management experience - Proficiency in MS Office Suite - Familiarity with AI tools (GitHub Copilot, Playwright) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!! Our Profile: We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture! #NAI #DICE

• Developing, configuring, and customizing the ServiceNow platform to fit business requirements • Collaborating with cross-functional teams to identify and prioritize business requirements • Writing clean, efficient, and maintainable code requires expertise to achieve • Code reviews and quality control checks should be undertaken • Debugging and fixing technical problems • Producing and running test cases to guarantee software quality • Documenting code and application functionality