• Talk with potential strategic customers, learning about their needs, and develop a strategic plan to help their service thrive through Twilio’s platform. • Lead and build high-performing enterprise sales teams. • Allow your team to be Owners of their own business, stepping in to coach when needed. • Manage and expand important customer accounts including high growth technology, logistics, and fintech companies. • Develop, drive, and execute account strategy to deliver strong revenue and profit results. • Partner with cross-functional teams to navigate complex sales cycles. • Run a disciplined forecast and present guidance to executive management. • Run consultative sales cycles focusing on deep discovery and championing customer needs.

Anticipated End Date: 2026-04-06 Position Title: Telephonic Nurse Case Manager II Job Description: Telephonic Nurse Case Manager II Sign on Bonus: $2000. Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Preferred locations: Seattle, WA, Denver, CO, Costa Mesa, CA or Las Vegas, NV. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Hours: Monday - Friday 9:00am to 5:30pm with 1-2 late evenings 11:30am to 8:00pm depending on your time zone. *****This position will service members in different states; therefore, Multi-State Licensure will be required. The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically. How you will make an impact: - Ensures member access to services appropriate to their health needs. - Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment. - Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements. - Coordinates internal and external resources to meet identified needs. - Monitors and evaluates effectiveness of the care management plan and modifies as necessary. - Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans. - Negotiates rates of reimbursement, as applicable. - Assists in problem solving with providers, claims or service issues. - Assists with development of utilization/care management policies and procedures. Minimum Requirements: - Requires BA/BS in a health related field and minimum of 5 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. - Current, unrestricted RN license in applicable state(s) required. - Multi-state licensure is required if this individual is providing services in multiple states. Preferred Capabilities, Skills and Experiences: - Case Management experience is preferred. - Certification as a Case Manager is preferred. - Minimum 2 years’ experience in acute care setting is preferred. - Managed Care experience is preferred. - California RN license is a plus. - Ability to talk and type at the same time is preferred. - Demonstrate critical thinking skills when interacting with members is preferred. - Experience with (Microsoft Office) and/or ability to learn new computer programs/systems/software quickly is preferred. - Ability to manage, review and respond to emails/instant messages in a timely fashion is preferred. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $79,464 to $130,548. Locations: Colorado; Nevada; Washington State; California. In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

• Define and drive process technology strategy for a new pharmaceutical manufacturing facility. • Play a key role in facility design, technology selection, and startup, ensuring scalable, efficient, and GMP-compliant manufacturing processes. • Define and support process technology strategy aligned with product and facility needs. • Lead selection and implementation of process equipment and process analytical technology (PAT). • Collaborate with internal teams and customers to understand product requirements, including critical quality attributes (CQAs), process parameters, and scale-up considerations. • Develop production models (throughput, cycle times, capacity) to support facility design and operational planning. • Evaluate and recommend technology solutions, balancing performance, cost, flexibility, and compliance. • Provide technical input into user requirement specifications (URS), process flow diagrams, and equipment layouts. • Partner with automation and OT teams to integrate process control and PAT strategies. • Support commissioning and qualification activities, including FAT and SAT. • Interface with stakeholders throughout design, construction, and startup phases.

• Develop, implement, and oversee functional Application management plans for the portfolio of systems. • Manage and document application, system, and performance controls in line with industry best practices. • Manage application operations activities and staff; monitor, review, investigate, and escalate system support events in technical areas relating to application performance. • Develop, implement, and maintain functional metrics such as KPIs and QTLs, inclusive of Uptime, System/Capability Utilization. • Form partnerships with Business Owners and IT Infrastructure to ensure Enterprise class support is given to these business-critical systems. • Partner with Computer Systems Validation and Technical Delivery to ensure that validation and regulatory documentation is completed to ensure compliance with GxP standards. • Work with Worldwide business clients to document business requirements for projects and applications interfaced with it. • Lead Data Governance across team ensuring appropriate rigor and discipline is present across data integration, mastering, and management for all systems within the clinical portfolio. • Perform system configuration and functional testing ensuring it meets requirements and specifications. • Partner with Technical Delivery to Write and review validation scripts and user acceptance testing for new workflows and processes. • Provides technical expertise and training to teammates and business users. • Work with project teams and users to resolve or escalate technical issues. • Estimate and plan implementation activities. • Work with software vendors to understand and support existing and future functionality. • Co-ordinate system Disaster Recovery (DR) testing as required. • Write, review, and update Standard Operating Procedures, Work Instructions and Business Guidelines for both IT technicians and end users.