Role Description The Sales Solution Lead is responsible for owning and strengthening the strategic relationship between ListEngage and TCS across a defined portfolio of accounts, while playing a critical role in supporting and accelerating sales opportunities led by Account Executives and/or Vertical Leads. This individual serves as a relationship owner and account orchestrator, ensuring alignment between ListEngage, TCS, Salesforce Core, and client stakeholders. While Account Executives and Vertical Leads retain ownership of deal execution and closure, the Sales Solution Lead is deeply embedded throughout the sales cycle focused on identifying and shaping opportunities, as well as maintaining momentum across all parties. This role requires a consultative, relationship-first professional who can navigate complex partner ecosystems, build trust across multiple stakeholders, and translate client needs into actionable opportunities. Success is measured by overall team quota attainment, which will be achieved through strength of relationships, pipeline influence, and more. Building strong TCS, client and Salesforce relationships, delivering value, and identifying growth potential are imperative to this role. Duties & Responsibilities - Own and manage the ListEngage–TCS relationship across existing and new logo accounts, serving as the primary day-to-day point of contact and ensuring long-term partnership health and growth. - Act as the account orchestrator, aligning Account Executives, Vertical Leads, TCS stakeholders, and internal teams around shared account goals and opportunity strategies. - Support and influence sales opportunities throughout the lifecycle—from early discovery through deal progression—without direct ownership of opportunity and close. - Partner closely with Account Executives and Vertical Leads to shape deals, refine use cases, and drive forward momentum within active opportunities. - Build and maintain multi-threaded relationships across client organizations and TCS, identifying new stakeholders, departments, and expansion paths. - Develop and execute account plans that align to broader team revenue goals and identify whitespace opportunities. - Align with Project Management and Product teams to understand delivery status, uncover expansion opportunities, and ensure a cohesive client experience. - Support, alongside Vertical Lead or AE, client meetings, QBRs, and strategic discussions to reinforce value and uncover additional needs. - Drive TCS and Salesforce alignment, ensuring coordinated engagement and a unified go-to-market approach. - Partner on solutioning, scoping, and SOW development, contributing to the commercial and strategic direction of opportunities. - Contributes to a team-based quota (HLS segment), with performance measured on overall team attainment. - Eligible for quarterly and annual performance-based bonuses tied to team revenue goals. - Maintain accurate CRM data, including stakeholder mapping, account activity, and pipeline visibility. - Other duties as assigned. Qualifications - 5+ years of experience in the Salesforce ecosystem. - Strong understanding of the Salesforce platforms including but not limited to the Marketing Cloud suite, Data Cloud, and CRM (Sales and Service Clouds). - Natural problem-solver: comfortable with complexity and ambiguity. - Experienced team player, able to align and motivate both internal and external stakeholders. Knowledge, Skills and Abilities - Capable of aligning multiple stakeholders to garner an understanding of existing business status and potential areas for growth. - Have the ability to build strong account plans to support all criteria required to grow our existing account base. - Strategic mindset with experience or desire to own engagements and identify opportunities for expansion/growth. - Ability to work during normal US business hours. Benefits - Competitive salary and performance-based incentives. - Comprehensive benefits package, including health, dental, and vision insurance. - Opportunities for professional development and career growth. - A collaborative and inclusive work environment. Why You Should Join Us - 100% CEO approval on Glassdoor. - Small but mighty team of ~150 Engagers. - Values that drive us: Be Great at What You Do, Be Growth Oriented, Be a Team Player, Own It. - Currently 100% remote work arrangements (minimal travel may be required per client need).