Company Description EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! Job Description EchoPark Automotive is hiring an Inside Sales Representative (Guest Experience Center Agent).The Guest Experience Center is responsible for answering inbound calls, chats, internet leads and explaining to guests our sales process and ultimately setting an appointment at one of EchoPark’s dealerships. As a member of our Guest Experience Center team, you will help our guests understand how we are changing the vehicle purchasing process, making it simple, fast, and fun! You will begin your new career at EchoPark with 3 weeks of dedicated (paid) training and development. Our comprehensive sales training includes product training, sales skills training, communication skill,s and training on how to navigate our internal software systems. What You Will Do: - Build rapport with guests and assist through personality and relationship selling - Assist guests through inbound and permission-based outbound calls by utilizing relationship-based sales - Exercise the intuitive ability to understand guests' needs and match those needs with company inventory - Set appointments for guests based on their time, location preference, and vehicle needs - Continually improve and be receptive to coaching - Practice efficiency, and handle call volumes knowledgeably while still providing excellent service. - Answer guest’s questions accurately, openly, and honestly. Qualifications What We’re Looking For: - 1-year of customer service/sales experience, telephone-based preferred - Proficient computer experience leveraging multiple platforms at the same time - A history of succeeding in a team environment - Professional verbal and written communication, with excellent active listening skills - A desire to learn, practice and deliver a remarkable guest experience - Competitive and goal oriented individuals - Experience using good problem-solving skills, and taking the initiative to think critically to identify improvement opportunities What We Offer:  - $55,000 - $75,000 (includes hourly base of $15 plus monthly uncapped commission) - Bonus guarantee for the first three months of employment - Work from Home - Health, Dental and Vision Insurance   - 401k - Paid vacation  - Access to leadership and personal development programs  - Casual dress code Additional Information All your information will be kept confidential according to EEO guidelines. - SHL Package: N/A - Dealership: 651 - Lowell

• Place phone calls to potential survey respondents from a predetermined client list • Perform from a script to ensure consistency of survey calls • Maintain standards for survey completion and call volume • Communicate respectfully and genuinely with survey respondents at all times • Maintain survey tracking documentation

Role Description We are seeking an enthusiastic and results-driven Call Center Sales Agent to join our team, focusing primarily on a single, high-demand product line dedicated to health. Employees may be cross-trained on other products or campaigns depending on company needs. This is a performance-based role where your primary goal is to close sales generated by inbound calls. We hire experienced or highly motivated sales professionals who are eager to significantly increase their earnings potential. This position is for candidates located in Douglas County, Oregon only. If you are located outside this area, please apply to our other available positions. What You'll Do: - Answer inbound sales calls and provide a top-notch customer experience. - Convert inbound calls into sales opportunities. - Identify customer needs to recommend appropriate products and services. - Upsell and cross-sell additional products and autoshipments. - Meet and exceed sales goals while maintaining high customer satisfaction. Qualifications - Proven sales experience or a strong, demonstrated eagerness to sell and close leads. - Exceptional communication skills and the ability to build rapport quickly over the phone. - Reliable attendance and punctuality are non-negotiable. - Basic computer proficiency. Requirements Training Information: Upcoming training class dates to be determined based on accepted applications. Candidates will be given possible training dates upon successful completion of pre-employment assessments. Unique Scheduling Requirement: Due to the campaign's specific call volume patterns (including nights and weekends), this role requires flexibility and the ability to work shifts that may be irregular, including split days off and unconventional hours. Mandatory Scheduling Availability: - Must be available to work 2 out of 4 days between Friday and Monday, including 1 weekend day. - Must be available to work at least 1 out of 3 days between Tuesday and Thursday. Technical Requirements for Remote Workers - Reliable high-speed wired internet (25 Mbps download/10 Mbps upload). - PC only. No Macs, Chromebooks, or Linux. - Intel Core i5+ processor (or equivalent) recommended. Minimum 4 cores. - 8GB+ RAM. - 100GB available hard drive space. - 1440x900+ resolution required (commonly found in monitors 17 inches or larger). - Dual or large monitors preferred. Laptop screens may make our work from home application difficult to navigate. Computers with a 15 inch monitor will not work in our environment. - Wired headset and webcam (integrated or external). Benefits - Guaranteed Base: $15.00/hr (paid bi-weekly, commission paid monthly). - Performance Pay: Earn 15% commission on every dollar of revenue generated. - Earning Potential: With an average order value of $150+, our successful agents typically close 1–3 deals per hour. - No Caps: Your income is limited only by your ability to close. - Shift differential for overnight hours. - Medical/dental/vision available to full-time employees. - Sick pay for all employees. - Part-time (20-28 hour per week) and full-time (30+ hours per week) schedules available.

Job DetailsJob Location: Patient Service Center - Atlanta, GA 30345Position Type: Part-TimeEducation Level: High School or GEDTravel Percentage: As needed for business requirements.Job Category: Patient Service CenterGENERAL SUMMARY OF DUTIES: Responsible for advanced level scheduling for all patients to include scheduling patient appointments via telephone or electronic communication for: procedures, follow-up office visits, and ancillary services. Additionally, responsible for obtaining accurate documentation of patient information, physician scheduling, endoscopy center scheduling, requests received via the Patient Portal, and for responding, resolving and/or escalating as required, to all patient related issues. REPORTS TO: Patient Service Manager RESPONSIBILITIES Duties include but are not limited to: - Answer incoming calls in a timely and efficient manner while providing a high level of quality patient care and customer service at all times. - Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures - Maintains and updates current information on physicians schedules and endoscopy block time; schedules patients according to physician availability and preference - Collects and records accurate patient information according to the AGA Documentation Requirements - Ensures all applicable procedures are scheduled in AGA endoscopy suites; coordinates scheduling of procedures in hospital if necessary - Ensures all applicable ancillary services are scheduled at AGA - Handles requests for information or appointment received via the eCW Patient Portal or AGA Website in an efficient and timely manner - Mails/Emails information packets to patients who are new to the practice - Addresses questions regarding patient appointments and requests for information from referring providers - Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment or procedures; distributes or mails preps to patients if necessary - Meets or exceeds quality and productivity standards as set by the Patient Service Leadership team - Answers emails and voicemails and returns patient calls in a timely and efficient manner - Completes requests for information from other AGA staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts - Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information - Participates in staff meetings as directed by the Patient Service Supervisor or Manager - Participates in marketing activities as directed by the Patient Service Supervisor or Manager - Participates in ongoing customer service training as directed by the Patient Service Supervisor or Manager - Any other duties and/or special projects as assigned REQUIRED EDUCATION, SKILLS & EXPERIENCE High School Diploma or GED required; Certified Medical Assistant preferred; strong customer service skills and ability to type 45 words a minute are required; 2-3 years of call center, eCW, specialty clinic, and/or gastroenterology experience preferred; staff member must be computer literate, able to operate healthcare systems and multiple Microsoft Office applications; bilingual skills are strongly preferred, but not required. *Must have a quiet place to work remotely, with sufficient internet bandwidth to work effectively from a remote location. ADDITIONAL SKILLS AND EXPERIENCE Patient Service Representative must be able to: - Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect - Displays a professional outgoing warm and helpful attitude - Possesses compassion for dealing with people who are ill and need help - Plan, prioritize, and complete multiple tasks as delegated by the Patient Service Manager - Work under pressure; assess, respond, and communicate issues in a timely manner - Communicate clearly with patients and coworkers through the telephone, email, and in-person - Interpret and apply clinical and non-clinical policies and procedures PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS Requires sitting and standing associated with a normal office environment; travel within the Metro area required.Qualifications