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SDR Manager
Location
California + 12 moreAll locations: California | Colorado | District Of Columbia | Florida | Illinois | Louisiana | Oregon | Maryland | Massachusetts | Missouri | Pennsylvania | Texas | Washington
Posted
74 days ago
Salary
$120K - $126K / year
Seniority
Senior
Job Description
SDR Manager
UpGuard
• Lead and scale a high-performing SDR team focused on generating qualified pipeline across the US market • Coach, develop, and mentor SDRs to elevate prospecting, qualification, and communication performance • Own SDR performance metrics, reporting, and dashboards to drive data-informed decision-making • Design and deliver a structured onboarding program to rapidly ramp new hires on product, market, and sales methodology • Partner with Marketing and Sales to align on campaigns, messaging, and demand generation strategy • Drive creative outbound and inbound prospecting across multiple buyer personas • Ensure Sales Accepted Opportunities meet quality and volume targets to maintain a healthy, predictable pipeline • Implement AI-powered tools and automation to increase efficiency and personalize outreach at scale • Leverage CRM and sales enablement tools (HubSpot preferred) to maintain strong data integrity and performance visibility • Continuously refine playbooks, processes, and technology to improve SDR productivity and impact
Job Requirements
- Proven experience successfully managing and growing a sales development or inside sales team, preferably within a SaaS environment.
- Demonstrable experience with CRM software (HubSpot strongly preferred) and other sales enablement tools.
- A strong analytical mindset with a track record of using data to drive performance improvements and strategic decisions.
- Exceptional coaching, mentoring, and communication skills, with the ability to inspire and motivate a team.
- Deep understanding of sales processes, lead generation, and pipeline management.
- Passion for technology and a keen interest in cybersecurity.
- Obsessed with making customers happy and having an acute understanding of prospect pain points during initial contact.
- Experience or strong understanding of implementing AI and automation solutions to enhance sales development activities (e.g., AI-driven lead scoring, automated sequencing, conversational AI).
Benefits
- Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
- WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
- $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
- Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
- 18 weeks paid Parental Leave: Irrespective of parenting role
- Personal Leave Allowance: This includes sick & carer’s leave
- Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
- Top-spec hardware: All team members will be provided with top-spec laptops for their role
- Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
- Health Insurance: Health, dental, and vision insurance
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