• Curriculum Design: Build foundational and advanced product training for the full GTM team (AEs, SDRs, SEs, AMs, and CSMs), translating complex technical concepts (data flows, scoring logic, DORA compliance) into accessible, sales-ready narratives. • Competency Frameworks: Define role-based product competency frameworks and oversee certification paths to ensure technical fluency across all regions and segments. • Platform Storytelling: Own the technical "UpGuard Platform" narrative, training teams on interoperability, cross-product workflows, and platform architecture to differentiate our market position. • Demo Strategy: Own the demo structure across the unified platform; partner with SE leadership to maintain accuracy, depth, and effectiveness. • POC Framework: Build a standard POC framework (success criteria, validation steps, best practices) and train reps on running efficient, high-quality technical evaluations. • Skill Certification: Build and administer consistent certification programs for Demos and POCs to ensure AEs and SEs can deliver compelling, value-aligned technical presentations. • Product Launches: Own the GTM readiness strategy for all product releases; partner with PMM (messaging) and Product (roadmap) to ensure consistent delivery of value propositions to the field. • Launch Training: Execute role-based launch training and create internal readiness materials (walkthroughs, FAQs, demo updates) to drive immediate adoption of new features. • Feedback Loop: Regularly capture and share new product success stories and competitive intelligence to fuel excitement and adoption in the field. • CSM Enablement: Upskill CSMs on technical use cases, signal interpretation (usage, integrations), and value demonstration to drive customer onboarding and retention. • Outcome Alignment: Build materials and training that enable AMs and CSMs to connect technical workflows directly to business outcomes and customer value. • Asset Management: Develop and maintain a library of high-impact technical assets, including demo flows, technical briefs, use-case guides, and POC toolkits. • Systems & Governance: Build structured learning paths in Mindtickle/Seismic, ensuring content governance and rigorous measurement of enablement performance.

• Identify emerging business opportunities and shifts in market trends, employing this insight to inform and adapt the overarching Partnership Sales strategy to capitalize on growth opportunities • Develops a deep understanding of state-level education trends and opportunities, with a focus on state initiatives, policies, and standards alongside the full portfolio of Scholastic Education Solutions products • Identify, pursue, and maximize local, state, and federal funding sources for K–12 education, including grants, entitlement programs, competitive funding, and special initiatives • Develop and implement comprehensive funding strategies aligned with district goals, equity initiatives, and student outcomes • Monitor emerging funding opportunities, legislative changes, and policy updates impacting K–12 education finance • Works closely with Sr. Consultant, State Partnerships to prepare proposals, pitch decks, talking points, and research summaries in support of state-level initiatives • Participates in relationship-building activities with partners and prospective partners, representing Education Solutions’ capabilities and priorities • Manages a regular cadence of communications with internal stakeholders to provide insights and updates on state initiatives, including impacts on P&L • Coordinates state initiative budgets, strategic planning, and implementations • Collaborate with internal teams, including marketing, product development, and operations, to ensure alignment of sales efforts with overall business objectives • Stay informed about market trends, competitive landscape, and customer feedback to identify opportunities for product enhancements and new business development

**Key Responsibilities** 1. Develop and maintain a comprehensive knowledge management strategy in alignment with our business objectives. 2. Oversee knowledge content creation, categorisation, and maintenance, ensuring its accuracy, relevance, and accessibility. 3. Integrate knowledge management processes with other IT service management functions to enhance service delivery and efficiency. 4. Foster a culture of knowledge sharing across the organisation, encouraging collaboration and effective communication. 5. Monitor progress by leveraging analytics to assess the impact, engagement, functionality and effectiveness of knowledge management strategy 6. Provide training and support to staff on knowledge management practices and tools to champion a knowledge management culture

• Own the process of privacy management of the data company • Manage the agenda and document decisions of the Privacy Policy Team • Establish and maintain content and materials as guides for employees, clients, and suppliers • Lead internal training sessions to educate employees on privacy practices and obligations • Act as the authority and primary owner of Privacy for teams seeking clarification on the company's policies • Bring new issues to the attention of the Privacy Policy Team • Design and manage processes for adopting changes in regulation • Ensure compliance with policies and regulations by the company's vendors and clients • Respond to external inquiries regarding the company's privacy policies • Educate client-facing employees about company policies • Represent the company externally in validating practices and advocating for ethical data use.