Role Description Leads teams or work that includes various testing methods, processes or tools. This may include manual, batch and/or automated testing and/or environment support to ensure all application/infrastructure changes meet company standards and end user requirements. - Effective use of tools to communicate software defects and testing status to development areas, peers and management. - Assesses risk associated with new application and software implementation. - Represents and promotes QA methodology across IT. - Devises improvements to current procedures and develops models of possible future configurations. - Provides assistance to team members with issues needing technical expertise. - Provides on the job training for new or less experienced team members. - Solves complex problems; takes a new perspective using existing solutions. - Works independently with minimal guidance. - Frequently interacts with inter-organizational and outside customer contacts. - Represents the organization in providing solutions to difficult technical issues associated with specific projects. - Contributes to the completion of specific programs and projects. - Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources. Specific job duties: - Expert knowledge with the ability to design and strategize on testing approaches for large, complex, cross-functional projects and/or projects in support of the QA environments. - Ability to lead and coordinate QA efforts, including vendors, in large cross-functional projects and special assignments as needed. - Advanced technical knowledge base to perform testing functions on multiple platforms. - Identify opportunities and work with others to implement ways to expedite testing, including automation. - Advanced ability to design, create and/or execute automated scripts. - Identify and lead process improvement across the QA organization. - Independently estimate and re-estimate projects. - Recognize and communicate dependencies in cross-functional testing as well as data to complete estimates. - Facilitate discussions and contribute to the funding and forecasting process. - Can train and mentor team members on forecasting protocols. - Assist with onboarding new team members, coordinating and delivering training to team members. - Can develop content and other resources for training. - Other projects as assigned. Qualifications - Bachelor’s degree in relevant discipline or equivalent work experience. - 5 – 8 years of relevant experience, or Master’s degree with 3 – 5 years of relevant experience. - Understanding of software development methodology. - MS Office skills required. - Knowledge of automated test tools and/or programming languages. - Demonstrated advanced technical and analytical skills. - Excellent verbal and written communication skills. - Strong leadership skills. - Ability to adapt in a dynamic work environment, learn quickly and solve problems. - Ability to work a flexible schedule to accommodate business needs. - Detail-oriented with the ability to work and guide others during time constraints to meet deadlines. - Demonstrated ability to mentor and train teams. Company Description

• Participating in scheduled game tests using your own personal hardware (PC, console, mobile device, VR headset, etc.) and internet connection from the comfort of your home. • Stress-testing multiplayer servers and online features. • Evaluating games for user experience (UX), gameplay feel, and balance. • Identifying and clearly reporting bugs, glitches, and other technical issues. • Providing detailed, constructive feedback through surveys and written reports.

• As a GBTN Community Tester, you will be invited to participate in paid, "on-call" test sessions. • Participating in scheduled game tests using your own personal hardware (PC, console, mobile device, VR headset, etc.) and internet connection from the comfort of your home. • Stress-testing multiplayer servers and online features. • Evaluating games for user experience (UX), gameplay feel, and balance. • Identifying and clearly reporting bugs, glitches, and other technical issues. • Providing detailed, constructive feedback through surveys and written reports.

• Define and execute a comprehensive QA strategy that aligns with business objectives • Drive the cultural shift toward quality ownership across engineering teams • Establish quality metrics and KPIs for meaningful insights into product health • Champion shift-left testing practices to catch defects early in development • Build and evolve a test automation strategy to maximize coverage • Integrate quality gates into CI/CD pipelines for fast, confident releases • Partner with Engineering, Product, and CI leadership to align quality initiatives • Mentor and grow QA engineers, fostering continuous learning • Identify bottlenecks in development and implement solutions for improvement • Stay ahead of industry trends, evaluating tools for adoption • Drive data-informed decisions about where to invest in quality efforts