• Operate and manage Smart Grid Advanced Metering Infrastructure applications, interfaces and web portal systems • Respond to clients promptly and professionally • Accurately document issues, coordinate vendor activities and follow implementation procedures • Monitor application and system performance, status reporting and problem escalations • Receive and respond to service desk tickets and automated alerts • Troubleshoot software application issues quickly and effectively • Review, test and manage implementation & integration of AMI device firmware and server software • Develop and maintain knowledge base information, application documentation and procedures • Manage file system archiving & retention policies • Ensure that work complies with Leidos’ Standard Operating Procedures (SOPs)

• Serve as a primary point of contact for technical application support. • Triage incoming support cases and manage issues through resolution. • Troubleshoot application issues across user workflows and databases. • Provide hands-on support for web browser-related issues. • Investigate and resolve data issues using SQL Server. • Monitor, investigate, and document application issues within Azure environments. • Use Azure DevOps to track incidents and defects. • Support application releases with testing and validation.

About the Company ThirdLaw is building the control layer for AI in the enterprise. As companies rush to adopt LLMs and AI agents, they face new safety, compliance, and operational risks that traditional security and observability tools were never designed to detect. Logs and metrics don’t capture when a model makes a bad decision, leaks sensitive data, or behaves unpredictably. We help IT and Security teams answer the foundational question: "Is this OK?" and take real-time action when it’s not. Backed by top-tier venture firms and trusted by forward-looking enterprise design partners, we’re building the infrastructure to monitor, evaluate, and control AI behavior in real-world environments, at runtime, where it matters. If you're excited to build systems that help AI work as intended, and stop it when it doesn’t, we’d love to meet you. About the role: AI is reshaping software development, enterprise knowledge management, and the way work gets done. By giving IT and Security professionals the tools to make sure AI is doing everything it should, and nothing it shouldn’t, you’ll be enabling the safest path to a wave of incredible AI-powered innovation.  This role is responsible for putting a clear, clean face on all of the ideas our team is bringing to life. What you’ll be doing: You’ll work within a small but mighty team of AI engineers and backend engineers to build and maintain application features for AI-native platform. Every day, you will build new and innovative product features. Most of them ground up, from scratch, with your impact as clear as day. We value building high quality application experiences. Start-up responsibility; you are the first and often last stop on whether a feature is good or great. Skills and Qualities you’ll need to bring Ability to ship quality apps at scale: You have experience working with a team to build and maintain quality apps for an opinionated data-driven enterprise audience. You're familiar with Typescript, React and have handled UI, networking, and threading. Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck. Pragmatic and business-oriented: You care about business impact and prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line. You put users first. Detailed and specific communication: You communicate nuanced ideas clearly, whether you're explaining technical decisions in writing or brainstorming in real time. In disagreements, you engage thoughtfully with other perspectives and compromise when needed. AI-first: Interest and willingness to learn concepts in artificial intelligence, machine learning, and deep neural networks. You are excited about the possibilities of LLMs. Nice-to-have: Ideally, you live in the bay area or want to be here enough to collaborate in person sometimes, but we are able to work with anyone in the continental United States. Join us as we pursue our mission to unlock the boundless possibilities of generative AI by ensuring AI trust and safety. We're looking for people who bring thoughtful ideas and aren't afraid to challenge the norm. Our team is small and focused, valuing autonomy and real impact over titles and management. We need strong technical skills, a proactive mindset, and clear written communication, as much of our work is asynchronous. Our product is new and operates in a rapidly changing ecosystem of generative AI; we are builders with the ability to dispatch ambiguity to solve customer pain. If you're organized, take initiative, and want to work closely with customers to shape our products, you'll fit in well here.

Job Title: Sales Application Engineer Position available in: Remote – up to 100% travel – must be within close proximity to an international airport Job Type: Full time Broetje Automation is the world’s leading expert & OEM in aircraft manufacturing automation and robotics, working with the top names in our industry. Worldwide locations include: Germany, USA, France, United Kingdom, China, and Japan. US locations include: Charleston (SC), Savannah (GA), Wichita (KS), Mobile, (AL) and Seattle (WA). Summary: The Sales Applications Engineer will report directly to the CEO, leading North American sales and supporting the BA-US sales team. In this position, you will be responsible for sourcing new customers for the aerospace manufacturing market. Compensation/Benefits: Compensation range: $100,000 - $140,000 401(k) company match – 6% match, no vesting period 100% paid healthcare premiums (medical, dental, vision), no cost to the employee Disability plan & group life insurance program 3 weeks Paid Time Off (PTO) 13 Holidays -- 10 company holidays & 3 flex holidays Tuition reimbursement program $10k/yr International travel opportunities (Germany) Education & Experience: Bachelor’s degree in relevant engineering discipline (i.e., mechanical, manufacturing, or electrical engineering) 7+ years working in customer facing role – ideal candidate will have work experience in Aerospace industry Related experience may include work in one or more of the following areas: Automated systems such as machine tools, robotic cells or assembly fixtures, jigs, tools Manufacturing applications with thermoset or thermoplastic composite materials Factory assembly or machine manufacturing Qualifications: Job responsibilities: Act as forward-facing sales personnel to achieve North American sales targets Become technically proficient in current and future product offerings (i.e., automated drilling and fastening equipment, composites manufacturing, etc.) Source leads, identify and develop relationships with decision makers Qualify potential customers for genuine need and ability to purchase proposed solutions Work with customers throughout entirety of sales process Lead in development of sales proposals Travel to customer sites as needed for sales and proposal meetings and to ensure we are providing world class customer service Research and identify potential future markets for existing and new Broetje products Identify possible derivative products and solutions to help expand our current offerings