Summary Director of Solutions and Delivery Remote- DMV Area Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!  At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.   We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. We are seeking a Director of Solutions and Delivery to help our company shape the right work, win the work, stand up the work, and keep the work healthy. This is a senior leadership role that bridges business growth and contract execution across the full lifecycle of government and defense contracting work. The Director of Solutions and Delivery will play a key role in supporting capture efforts, developing technical and management solutions, contributing hands-on technical writing for proposals and RFIs, leading transition and kickoff activities, and overseeing active contracts that do not have dedicated Program Managers. The right candidate brings a balanced mix of delivery leadership, technical solutioning, customer engagement, and strong written communication. Responsibilities - Support opportunity identification, qualification, and shaping aligned to company capabilities and growth priorities. - Contribute to capture efforts by helping define pursuit strategy, solution positioning, win themes, and customer alignment. - Develop practical, technical, and management approaches for RFIs, Sources Sought, RFQs, RFPs, and related growth efforts. - Provide hands-on technical -writing support for proposals, RFIs, and other response efforts, including drafting technical narratives, management approaches, and solution content. - Translate customer needs and solicitation requirements into clear, credible, compliant, and compelling written responses. - Participate in customer, partner, and internal meetings to gather requirements, refine solutions, and support opportunity progression. - Lead post-award transition planning and kickoff activities to ensure smooth startup and execution readiness. - Oversee active contracts that do not have dedicated Program Managers, helping ensure delivery remains organized, responsive, and aligned with customer expectations. - Monitor delivery health, identify risks, drive follow-through on issues, and maintain leadership awareness of contract status. - Partner with technical staff, operations, contracts, pricing, and leadership to ensure proposed solutions are executable and aligned to delivery capability. - Help maintain continuity between pre-award commitments and post-award execution. - Contribute to customer confidence, contract stability, and follow-on growth opportunities. - Establishes the foundation of contract support for new or indirect PM contracts. - Standardize and modernize workflows, templates, and reporting to improve operational efficiency - Provide leadership with reports, dashboards, and insights on company or individual program performance. - Serve as a principal liaison with current and prospective program customers. - Managing complex projects/programs from design and development to production - Other duties as assigned Qualifications - Bachelor’s degree in project management, Business Administration, Information Technology, or a related field. - If the degree is not in an IT-related field, a technical certification is required (e.g., COMPTIA Net+, Security+, CISM, CISSP, CCNA, or equivalent). - 8+ years of combined experience in government contracting, defense contracting, program delivery, solutions, capture, proposal support, or related leadership roles. - Demonstrated experience overseeing contract performance, delivery execution, and program operations in a GovCon and/or DoD/DoW environment. - Experience supporting capture and shaping activities, including helping define technical, operational, or management approaches for new opportunities. - Must be a legal US Citizen Preferred Qualifications: - Strong understanding of the acquisition lifecycle from opportunity shaping through award, transition, and delivery. - May require ability to obtain a security clearance at a Secret or higher level Knowledge, Skills and Abilities: - Strong ability to technically write and contribute meaningful content for proposals, RFIs, Sources Sought, and related response efforts. - Ability to engage customers and internal stakeholders with professionalism, credibility, and sound judgment. - Strong written and verbal communication skills. - Ability to operate across functions and manage multiple priorities in a growing organization. - Former Senior Program Manager, Program Director, Solutions Architect, or similar senior delivery/growth leader. - Experience in IT services, technical services, mission support, or other government-contracted professional services. - Familiarity with FAR/DFARS, contract vehicles, task orders, and transition/startup activities. - Experience working in environments where leaders are expected to support growth, delivery, and customer engagement simultaneously. How you’ll grow  At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.    We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.    Benefits  At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.  Learn more about what working at Chenega MIOS can mean for you.    Chenega MIOS’s culture  Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.    Corporate citizenship  Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Chenega’s impact on the world.  Chenega MIOS News- https://chenegamios.com/news/    Tips from your Talent Acquisition Team  We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:  Chenega MIOS web site - www.chenegamios.com  Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm  LinkedIn - https://www.linkedin.com/company/1472684/  Facebook - https://www.facebook.com/chenegamios/ #Cyberstar, LLC Teleworking Permitted? Yes Teleworking Details Remote Estimated Salary/Wage USD $119,640.00/Yr. Up to USD $150,165.00/Yr.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for problem solvers and fixers; those “swiss army knife” players that can help us untangle the complexities of a rapidly scaling global organization. As a member of the Enterprise Solutions Delivery team you’ll support Toast’s effort to move into this space in a way that delivers the most value to our customers while allowing us to scale. As Toast expands into this market, you’ll take a leadership role in conversations helping to pull together the mix of business, operations, and technical voices we need to reach scalable solutions for our customers, serving as a mediator and council for the different teams involved. This is an incredible opportunity for someone who wants to drive impact through operational excellence. The Senior Solutions Delivery Lead is a highly skilled Individual Contributor (IC) who owns the most complex, ambiguous programs in the portfolio. Your mandate stretches beyond just mastering execution on one to two deals; you’ll be designing solutions that prevent future problems and coaching peers to elevate the entire function's performance. A day in the life (Responsibilities) This role requires advanced expertise in execution, focusing on standardization, coaching, and strategic influence: - Lead Program Management & Velocity: You own and execute the most ambiguous and complex programs in the portfolio. You actively coach and mentor other team members on best practices for efficient timeline management and governance. - Strategically Mitigate Risk: You lead the resolution for the highest-stakes contractual and delivery issues. You design repeatable strategies for managing non-standard contract terms and influence stakeholders to proactively prevent systemic risk. - Champion Cross-Functional Alignment: You are the trusted champion for organizational efficiency. You actively influence and define standards for how partner teams collaborate with SD, ensuring smoother handoffs and reducing overall organizational friction. - Design Process & Scalability: You design, own, and champion the implementation of new playbooks and standard operating procedures that scale the SD function. You formally lead the training and change management for these new processes across the organization. - Influence through Executive Communication: You serve as a key strategic resource, translating complex execution challenges into clear, confident recommendations for senior leadership and VPs. Your communication skills are used to influence high-stakes, multi-million dollar decisions. - Solve Systemic Problems: You are accountable for identifying and solving systemic problems that impact the wider organization, not just your deals. You demonstrate unwavering ownership and actively mentor peers in navigating organizational ambiguity. What you'll need to thrive (Requirements) - 7+ years of progressive experience in program management, operations, consulting, or highly complex delivery roles. - Proven ability to design, implement, and govern scalable business processes across multiple teams. - Demonstrated experience translating complex contractual terms and technical gaps into clear, non-technical business risk. - Exceptional executive presence and experience presenting complex project status and recommendations to VP-level stakeholders. - A track record of mentoring or coaching peers and leading cross-functional initiatives. - Localization experience a plus AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $123,000—$197,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Role at a Glance You are the technical backbone of our Public Sector teams: translating complex government requirements into compelling ServiceNow solutions — from the initial discovery workshop through to C-level decision-making. As a bridge between technology and administrative realities, you build trust where it is hardest to earn, working closely with the Account Executive, ecosystem partners, product management, and leadership team. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Technical Leadership in the Sales Cycle: You develop, position, and present solution-specific demos and concepts — compelling at all levels, from IT departments to HR offices and C-level executives. - Discovery & Solution Design: You lead workshops, analyze government processes, and translate them into a sustainable solution design based on the ServiceNow platform. Trusted Advisor: You address technical and functional questions from customers, partners, and internal stakeholders with depth and credibility. - Market & Competition: You continuously monitor the competitive landscape in the Public Sector and build a strong ecosystem around the customer. - Community & Knowledge Sharing: You develop reusable sales plays and best practices, strengthening the entire team. - Visibility & Presence: You represent ServiceNow at executive briefings, industry conferences, user groups, and trade fairs. - Pipeline Ownership: Together with the account team, you drive the development of a qualified pipeline and actively contribute to achieving targets. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ Years of Experience: Proven experience in Pre-Sales Solution Consulting or Sales Engineering, ideally within the Public Sector (federal, state, municipal, or public IT service providers). - Platform Expertise: Strong knowledge of the ServiceNow platform or comparable enterprise cloud solutions. - AI Competency: Experience integrating AI into business processes — whether through AI-powered tools, workflow automation, or strategic opportunity assessments. - Process Understanding: Ability to analyze government processes and translate them into scalable solution architectures. - Strong Communication Skills: Confident engaging with senior decision-makers — clear, persuasive, and audience-appropriate. - Team Player: Experience collaborating with Product Management, Marketing, Partners, and Professional Services. - Willingness to Travel as required by the role. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: EMEA - Europe, Middle East and Africa - Work Persona: Flexible or Remote

• Leading customer-facing workshops and requirements sessions in English • Implementing and configuring EDI/integration solutions using Lobster • Supporting customers throughout project lifecycles, from concept and design through testing and go-live