• Further development of the team and the development platform • Designing reliable infrastructures • Contributing to the expansion of the new development platform

• Own and evolve Think-it's cloud and platform infrastructure. • Build organisational capability, not dependency. • Engage with stakeholders to translate needs into infrastructure solutions. • Identify gaps and drive solutions. • Keep the lights on whilst building forward. • Invest in your own growth (20% time).

• Innovate, develop, maintain, and optimize infrastructure within the AWS Cloud ecosystem. • Provision and manage infrastructure using Infrastructure as Code (IaC) tools such as Onica Runway and AWS CloudFormation. • Engineer solutions aligned with the AWS Well-Architected Framework pillars: operational excellence, security, reliability, performance efficiency, and cost optimization. • Implement and enforce security best practices, including least privilege, encryption, and network segmentation. • Document infrastructure designs, workflows, configurations, and standard operating procedures. • Stay current with AWS services, emerging features, and evolving best practices. • Implement and maintain cloud-native disaster recovery and backup strategies to ensure resilience and business continuity. • Collaborate remotely with teams on status updates, effort estimations, problem solving, and feature development. • Monitor, troubleshoot, and resolve issues across cloud services, deployments, and operational workflows. • Work closely with our AWS Cloud Architect on design, implementation, and maintenance of infrastructure workflows that support application delivery, scalability, and feature development.

Job Title: Cloud Solution Architect (CSA) – Azure Monitor & Observability Job Description Cloud Solution Architect (CSA) – Azure Monitor & Observability Role Overview As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Azure Monitor and the Azure observability stack, supporting enterprise customers through design, deployment, troubleshooting, and optimization of monitoring, logging, and alerting solutions across cloud and hybrid environments. You will help customers gain operational visibility, improve reliability, and accelerate incident response by implementing scalable observability architectures aligned with Microsoft best practices. Key Responsibilities – Azure Monitor & Observability • Act as a technical authority for Azure Monitor, Log Analytics, and Azure Alerts • Design and implement end-to-end monitoring strategies for Azure and hybrid workloads • Configure metrics, logs, dashboards, and alerts aligned to SRE and operational models • Support customers in improving availability, performance, and cost visibility Key Responsibilities – Troubleshooting & Operations • Diagnose complex issues using logs, metrics, and distributed traces • Analyze platform and application telemetry to identify root causes • Support incident response and post-incident reviews • Advise on alert tuning, noise reduction, and operational maturity Key Responsibilities – Integration & Architecture • Integrate Azure Monitor with Application Insights, VM Insights, Container Insights, and Network Insights • Support monitoring for IaaS, PaaS, Kubernetes, and hybrid workloads • Guide customers on governance, RBAC, data retention, and cost optimization • Collaborate with security and infrastructure teams on shared telemetry and visibility Required Technical Skills • Strong hands-on experience with Azure Monitor and Log Analytics • Experience with Kusto Query Language (KQL) • Knowledge of Application Insights and workload-level telemetry • Solid understanding of Azure IaaS, PaaS, and networking fundamentals Preferred Qualifications • Experience with SRE or operational excellence practices • Familiarity with Kubernetes monitoring and container observability • Strong problem-solving and communication skills Location: Italy - Work at Home Language Requirements: Time Type: Full time