• Own the end-to-end search experience across the consumer app. • Define and execute a product strategy for Search aligned with consumer needs and Booksy’s marketplace growth. • Identify opportunities to improve usability and conversion via discovery, analysis, experimentation, and user insights. • Lead cross-functional collaboration across engineering, design, data, and marketing to deliver high-quality solutions at speed. • Partner with analytics to define core KPIs, such as search→booking conversion, relevance, performance, and search revenue contribution. • Launch and iterate on improvements to ranking, filtering, navigation, and location-based search behaviour. • Create an experimentation roadmap to validate ideas, measure impact, and continuously optimise the search funnel. • Contribute to building a high-performing, collaborative product team culture.

• Achieve and exceed assigned sales targets within the territory. • Promote and sell the full ASP WD and SM product portfolio. • Prepare and implement weekly/monthly sales action plans. • Negotiate and close deals, with support for complex transactions. • Represent ASP at trade shows, exhibitions, and conferences. • Develop an in-depth understanding of customer needs to uncover new opportunities. • Identify and respond to tender/contract opportunities. • Create and execute effective territory management plans. • Engage and educate key healthcare professionals on ASP solutions and best practices. • Build and maintain strong relationships with key stakeholders in hospitals. • Coordinate and deliver product training and in-service education sessions. • Support customers in optimizing use of ASP products in their clinical workflows. • Collaborate with marketing to address customer education and training needs. • Identify and prioritize key accounts for long-term growth. • Understand customer decision-making structures and build strategic partnerships. • Cross-sell ASP solutions by leveraging existing relationships and unmet needs. • Continuously build knowledge of ASP products and their clinical applications. • Understand and communicate product differentiation vs. competitor offerings. • Stay updated on industry trends, market dynamics, and competitive landscape. • Maintain high standards of professional conduct in all business dealings. • Operate within company policies, regulatory guidelines, and ethical frameworks. • Ensure compliance with expense, sample, and equipment management protocols.

• Developing and executing a cohesive product strategy for your product area, aligned with the company's overall vision, goals, and market demands. • Managing and mentoring a team of product managers to achieve team goals, while fostering a collaborative and innovative work environment across all of Product. • Diving into details, questioning assumptions, and providing hands-on guidance with the team when critical decisions or clarity are needed. • Collaborating with other product areas, business leaders, engineering, design, marketing, sales, legal, finance, operations and more to prioritize, design and build the best product experiences and outcomes for our customers. • Monitoring product performance and KPIs (Key Performance Indicators) for your product area to identify areas of innovation and improvement. • Actively promoting and advocating for your product area both internally and externally, including presenting to stakeholders, customers, and industry events.

Role Description Insource's Data Solutions team builds AI-powered products for mission-driven organizations — think tutoring tools for education nonprofits, research automations for biotech, and client onboarding platforms for human services. You'll work directly with the people who use these tools to understand what they actually need, then define what we build. Every engagement is a different problem in a different domain, and you'll have real ownership over the solution from discovery through delivery. What You’ll Do: - Primary Responsibilities: - Conduct discovery with users and stakeholders across diverse sectors — education, biotech, human services, finance — to understand workflows, pain points, and unmet needs. Produce clear, scoped requirements that engineers can estimate and build against. - Own the full requirements lifecycle from initial user interviews through prioritized backlogs. Know when a problem needs a lightweight prototype vs. a detailed spec, and match the rigor to the engagement. - Secondary Responsibilities (You’ll do this regularly): - Iterate on language model prompts to achieve the desired user interactions. - Help clients roll out the products to their teams/users. Collect feedback from early adopters and pivot products in response to feedback. - Collaborate with engineers to ensure solutions are feasible within client budgets and timelines while meeting client needs. - Collaborate with designers to translate requirements into intuitive interfaces, particularly for users who aren’t tech forward. - Think deeply about how LLMs are changing user interaction patterns and making new solutions possible. - Tertiary Responsibilities (Part of the gig at a boutique consulting firm): - Contribute to proposals and scoping for new engagements, particularly estimating what discovery and requirements gathering work a project will need. - Develop trusted relationships with clients and identify opportunities for follow-on projects that solve real client problems. - Collaborate with the core team and other Insource practices to share knowledge and build momentum for our work. Qualifications - Demonstrated experience running user interviews and turning them into structured requirements (PRDs, user stories, functional specs — whatever format, the output quality matters more than the format). - Comfort constructing detailed language model prompts to be used in production systems. Demonstrated curiosity for the capabilities of language models. Willingness to dive into vibe coded proofs of concept. - Enough technical fluency to have productive conversations with engineers about feasibility and tradeoffs — you don't need to architect solutions, but you need to have a sense of whether a feature request is small/medium/large. - Experience working with mission-driven organizations and a strong understanding of their unique needs and challenges, and/or demonstrated ability to get up to speed quickly on new industries. Education technology experience in particular is a plus. - Excellent communication, interpersonal, and leadership skills, with the ability to engage effectively with clients, stakeholders, and cross-functional teams. Strong problem-solving skills and a proactive, results-oriented approach. - Ability to work US Eastern hours. Requirements - Adherence to the professional and ethical standards set forth by Insource Services while understanding and projecting Insource’s ethos. - Initiative to self-educate on client business, products and/or services. - Commitment to Insource’s sustainable business practices and initiatives. Functional Competencies - Work may be subject to frequent interruptions. - Exposure to computer screens, extensive use of computer and keyboard. - Sitting or standing for prolonged periods of time. - Near visual acuity to review written documentation. - Ability to hear and understand speech at normal room levels and on the telephone. - Manual dexterity to operate a telephone and keyboard. - Ability to climb stairs, bend, and stoop. - Ability to travel to clients in various communities in the service area.