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Implementation Project Manager
Location
Nebraska
Posted
76 days ago
Salary
$50K - $55K / year
Seniority
Mid Level
Job Description
Implementation Project Manager
Nelnet
• Define and clarify project scope, requirements, and objectives; initiate and manage implementation projects. • Facilitate project meetings with clear agendas and actionable outcomes; escalate issues as needed. • Drive project timelines to meet milestones and deliverables within agreed-upon schedules. • Document communications, action plans, processes, issues, and resolutions thoroughly. • Conduct interactive workshops to demonstrate system functionality and best practices. • Configure platform settings based on client requirements; perform functional and integration testing. • Troubleshoot technical issues and coordinate with internal data integration teams. • Deliver online and in-person training for client staff; prepare user guides and training materials. • Develop workflows, processes, and procedures for new products or services. • Collaborate with internal teams to resolve issues and optimize implementations; advocate for customer priorities.
Job Requirements
- Bachelor’s Degree (BA or BS) required; CAPM or PMP Certification preferred.
- 2–4 years in a system analyst and/or software implementation role
- 3+ years in SaaS implementation, ERP integration, or technical project management
- Project management experience
- Experience with SQL, HTML, XML
- Familiarity with higher education systems and payment processing
Benefits
- medical, dental, vision
- HSA and FSA
- generous earned time off
- 401K/student loan repayment
- life insurance & AD&D insurance
- employee assistance program
- employee stock purchase program
- tuition reimbursement
- performance-based incentive pay
- short- and long-term disability
- robust wellness program
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