• Provide excellent customer service, uncovering client pain points and consulting on best practices to help clients achieve their financial transformation goals within your assigned book of business. • Actively identify opportunities to increase product adoption and account optimization across the platform to ensure a high customer retention rate and increase expansion opportunities. • Possess deep product expertise, communicating latest relevant product releases and upcoming roadmap enhancements to customers. • Actively collaborate with relevant internal partners sharing insights based on the specific needs of your clients. • Build and nurture robust long-term relationships with key stakeholders within your book of business. • Lead virtual and in-person executive client meetings to expand our footprint, foster end-user adoption, mitigate churn, and increase expansion. • Act as the voice of the customer to understand to build the product roadmap alongside the Product and Engineering teams by understanding the unique needs of your customers. • Work in partnership with Account Management and Account Executives to maintain a high gross retention rate of your renewals and expand the pipeline within your accounts. • Demonstrates strategic thinking in analyzing multifaceted client scenarios, accurately identifying root causes, and executing comprehensive remediation plans. • Builds referenceable customers both at the product and user level. • Forecast and track key account metrics (e.g., churn, net revenue retention, product adoption).

• Prepare and/or meticulously review all journal entries, reconciliations, and supporting documentation to ensure compliance with GAAP and internal controls. • Lead the preparation of monthly, quarterly, and annual financial statements in accordance with GAAP, with a focus on monthly management reports, focusing on trend analysis and variance reporting for various product categories. • Act as the operational lead for the annual financial audit, responsible for coordinating the preparation of all audit schedules and ensuring the accuracy of supporting documentation provided to the auditors. • Manage timely filings for state/local taxes, business licenses, and regulatory requirements. • Develop, document, and implement accounting policies and internal controls to improve efficiency and scale with company growth. • Manage and optimize the accounts payable function, ensuring proper coding, approval, and timely payment processing, and accurate recording of expenses and liabilities. • Assist with ERP implementations or migrations and optimize current software to streamline workflows. • Research technical accounting topics and provide appropriate direction for the department. • Manage and mentor accounting staff, fostering a culture of cross-training and continuous process improvement. • Maintain technical knowledge by attending workshops, reviewing publications, and benchmarking best practices within professional networks.

• Certified payroll reporting and record-keeping • Accounts payable • Job-costing tasks

Job Title: Accounting Manager Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We’re hiring a highly detail-oriented and execution-driven Accounting Manager to oversee financial reporting, month-end close, payroll, and core accounting operations across complex client accounts. This is a hands-on role for someone who thrives in structured environments, takes ownership of financial accuracy, and can manage multi-entity, multi-location accounting workflows. This role is not focused on basic bookkeeping or data entry — it requires strong financial understanding, accrual-based accounting expertise, and the ability to handle complex accounting structures. What You’ll Own Month-End Close & Financial Reporting - Execute month-end close processes with accuracy and timeliness. - Prepare and maintain financial reports aligned with client requirements. - Ensure compliance with accounting standards and reporting timelines. - Maintain clean and structured workpapers. Payroll & Employee Setup - Process payroll accurately using systems such as Gusto or similar platforms. - Manage employee onboarding within payroll systems. - Ensure compliance with payroll regulations and documentation. Core Accounting Operations - Oversee accounts payable and accounts receivable processes. - Maintain general ledger accuracy across multiple entities. - Manage day-to-day accounting activities with strong attention to detail. Sales Tax & Compliance - Calculate and file U.S. state sales tax accurately and on time. - Maintain proper documentation for all filings and compliance activities. Reporting, Analysis & Forecasting Support - Build and maintain custom reports for business insights. - Support budgeting and forecasting processes. - Provide financial analysis and data visualization for decision-making. Process Improvement & Documentation - Review and document existing accounting processes. - Identify inefficiencies and recommend improvements. - Standardize workflows across clients and systems. Client & Internal Coordination - Communicate regularly with leadership on priorities and deliverables. - Support client-facing communication when required. - Ensure alignment on reporting timelines and expectations. Must-Have Experience & Skills Non-Negotiables - 5+ years of experience in accounting or finance. - Strong experience with accrual accounting / GAAP financials (not just cash-based accounting). - Experience managing multi-entity, multi-location, or multi-segment businesses. - Proficiency in QuickBooks Online (and/or Desktop/Enterprise). - Advanced Microsoft Excel skills (XLOOKUP, INDEX/MATCH, Pivot Tables, Data Tables). - Experience processing payroll using systems such as Gusto (or similar). - Experience with U.S. sales tax filings. - Strong written and verbal English communication skills. Nice-to-Haves - Experience with NetSuite. - Familiarity with Paylocity or ADP. - Experience using Ramp or Bill.com. - Exposure to time-tracking tools such as Clockify. - Background working in outsourced accounting firms or similar environments. Operational Environment (Important) This role is execution-focused and accuracy-driven. You’ll be supported by: - Structured workflows and accounting systems. - Direct communication with leadership. - Clear expectations on reporting and timelines. Your ownership is focused on: - Accurate financial reporting and clean month-end closes. - Strong payroll and compliance execution. - Maintaining organized and error-free accounting systems. - Managing complex accounting structures with confidence. - Proactively identifying and solving accounting issues. This role rewards precision, accountability, consistency, and strong financial ownership. Key Metrics for Success - Accuracy and timeliness of month-end close. - Error-free financial reporting and documentation. - Clean and organized accounting records across entities. - Timely and accurate payroll processing. - Compliance with tax filings and reporting requirements. - Leadership confidence in financial accuracy and reliability. Interview Process - Initial Screening Call - Recruiter Interview - Final Interview - Practical Assessment (Accounting Scenario) - Offer & Onboarding