• Deliver excellent customer service to customers (commercial and industrial customers, utility clients, and program staff) • Perform energy audits at customer facilities to identify, measure, and verify energy efficiency measures. • Provide timely technical and program feedback, listen to customer needs, set expectations appropriately, and deliver what you promise • Be a champion for energy efficiency (projects and the approach): identify barriers and propose solutions • Support RI’s utility programs under the direction of the Office Head or Program Administrator to achieve program energy savings goals • Produce high quality deliverables (reports and spreadsheets) with limited QC review • Forge and maintain excellent relationship with client • Solicit feedback, advocate change, and implement solutions • Other duties as assigned

• You'll be deeply involved in all stages of product development, translating user needs and product requirements into robust technical solutions • Working with our distributed search infrastructure, you'll design, develop, and optimize features that directly impact how users interact with our platform • You'll participate in product planning sessions, contribute to design discussions, and help shape the roadmap based on technical feasibility and innovation opportunities • Beyond writing code, you'll collaborate with product and design teams to ensure we're building the right solutions in the right way, balancing user experience with technical performance • Our team is responsible for the full cycle of running our own services including monitoring and maintaining the services in production

• Designing, developing, and testing software applications or systems using Python and TypeScript • Producing high-quality, well-tested code with modern abstractions and frameworks • Deepening your understanding of relevant product areas, codebase, and systems • Demonstrating proficiency in data analysis, programming, and software engineering • Collaborating with other teams, incorporating and sharing innovations • Designing systems with scalability, maintainability and product evolution in mind • Promoting quality, consistency, and alignment with established architectural principles via code reviews • Identifying and driving changes as needed for codebases, product area, and/or systems • Independently delivering new features to production as part of an iterative development process. • A keen interest in leveraging AI to enhance and streamline daily development workflows

• Design and implement highly resilient, scalable, and performant solutions that solve complex shipping problems using EasyPost’s core API. • Spearhead complex, high-impact changes to eCommerce integration systems, focusing on scalability, reliability, and maintainability. • Enable the consolidation of technologies across full-stack teams, supporting the transition to a standard tech stack • Develop both front-end and back-end components, ensuring optimal performance, scalability, and security. • Work closely with cross-functional teams to ensure seamless integration of software components and successful product releases. • Champion clean code practices and high software craftsmanship standards across the team through code reviews, constructive feedback, and mentoring. • Participate in technical and product discussions with leaders across our engineering, product, and business teams. • Collaborate with product and design teams to iterate quickly and build intuitive user experiences. • Demonstrate self-reliance and best design, communication, and solution practices in daily work and tasks without supervision.