Company Overview #LI-Remote Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law. Job Overview Under the leadership of the Corporate Patient Access Manager, the Patient Access Insurance Coordinator is an active member of the Patient Financial Services and Patient Access team that delivers support that is consistent with the strategic vision, goals, philosophy and direction of Shriners Hospitals for Children. The Patient Access Insurance Coordinator is responsible for determining the status of a patient’s insurance eligibility/coverage by contacting the appropriate insurance or third party payor in accordance with Shriners Hospitals for Children policies and procedures, for assigned facilities. The Insurance Coordinator may also be called upon to assist assigned facilities with resolving their patient access edits in the bill scrubber. The Insurance Coordinator will have a thorough knowledge and understanding of Commercial, Managed Care, Medicaid, Managed Medicaid and Medicare payor guidelines and eligibility criteria. Responsibilities Under direction from the Corporate Patient Access Manager, performs insurance verification functions for assigned SHC facilities. - Updates encounters in SHCIS with the appropriate eligibility and COB status. - Documents, in the health plan comment field on the encounter, all actions that have been taken on the account related to insurance verification. - Updates health plan as needed based on feedback from the insurance company. - Maintains a detailed level of knowledge of all payors’ authorization/referral guidelines and updates all appropriate fields in SHCIS to drive encounters to worklists - Maintains a daily productivity log. Under direction from the Corporate Patient Access Manager, performs bill hold review for assigned facilities. - Reviews assigned bill hold worklists in the bill scrubber and updates the SHCIS encounter to resolve the bill hold and release the claim - Documents, in the health plan comment fields on the encounter, all actions that have been taken to resolve the bill hold - Documents, in the bill scrubber, the action that was taken to resolve the bill hold and assigns back to the CBO - Maintains a daily productivity log Plans and organizes the work and activities of area of responsibility to ensure department and corporate goals are met - Coordinates and prioritizes assigned activities to achieve maximum productivity Makes recommendations to the Corporate Manager of Patient Access for quality and efficiency improvements. - Identifies system issues, assists in identifying root causes of issues and submits recommendations to the Corporate Manager of Patient Access and IS department for resolution Completes special projects as directed by the Corporate Manager of Patient Access. Demonstrates a positive and professional image at all times when interacting with management, staff and others. - Responds positively to necessary changes in the workplace Assumes responsibility for professional growth and development. - Attends workshops and seminars, reads manuals and updates to maintain a high level of knowledge of all payor criteria - Maintains professional competency, according to department policies, procedures and protocols This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. Qualifications Required: - 3 years of insurance verification, insurance authorization experience - 3 years of medical billing and utilization experience - Strong Epic registration and scheduling experience - Competency in MS Office - High School Diploma / GED Preferred: - 3 years of experience working as an insurance verifier in an acute care hospital, physician practice setting or other healthcare setting - Children's hospital experience

If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your application and require you to resubmit internally. Young Life requires all​ employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position. Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation, Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities. Job Specific Working Conditions: This role would be focused on the development of Wyldlife in Anne Arundel County. YL Staff Associate I Summary: Through both formal training and direct field ministry experience, learn how to effectively carry out and manage Young Life ministry. Ministry Functions: Spiritual Development — “Following Jesus” includes prayer and spiritual disciplines, fellowship, growth and health and church relationships. - Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God’s Word. - Seek and maintain relationships and disciplines, in the context of active participation in a church community. - Actively participate in the spiritual life of the Young Life community. - Lead teams and individuals in spiritual development. Leadership Development — “Equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting. - Meet with your volunteer leaders and area leadership on a regular basis. - Learn to recruit and train new leaders to build a leadership team that reflects the community. - Model excellence in contact work, club, Campaigners and camping to other leaders. - Assist in training leaders, team leaders and committee how to work effectively in teams and develop a yearly ministry strategy. Resource Development — “Fueling the ministry” includes events, major donor care, public relations (branding) and TDS team. - Raise financial support as directed and maintain good donor care practices. - Communicate ministry updates and progress to personal donor partners. - Observe and learn to network and develop strategic relationships with key adults in the community, including: principals, pastors, parents, potential committee members as assigned by the area director. - Learn to plan and execute area fundraising events under the direction of an area supervisor and committee. Direct Ministry — “Proclaiming and modeling” includes contact work, club, Campaigners and camp. - Actively engage in all three levels of contact work. - Lead a team to plan and conduct a new or existing Young Life club and Campaigners/discipleship ministry with excellence. - Lead a team to implement a summer and school-season camping strategy for a ministry. - Serve on a summer assignment at a Young Life camp each year. Ministry Support — “Taking care of business” includes accounting, administration, communication (internal), data management and strategic plan. - Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct and time management. - Manage finances with stewardship, accountability and transparency using the mission-wide applications. - Maintain accurate information on kids, leaders and donors for area records. - Provide clear, prompt, appropriate and professional communication to everyone involved in ministry. - Set yearly strategic ministry plan and initiatives to reach every kid; review them on a regular basis. - Perform other duties as assigned and congruent with gifts, experience and area needs. Training: - Core Training — Phase One (New Staff Training, Leadership I, Leadership II, Apologetics and one Winter Training course are to be completed in the first two years. - Training may be supervised by a regional director, regional trainer or area to develop personal spiritual maturity and enhance personal character. - May include regional training meetings and ministry skills training assigned by the area director. Education: - College degree preferred. Qualifications Required for the Job: Experience in direct ministry. - Proven relational skills with both kids and adults. - Demonstrated verbal and written communication skills. - Ability to maintain confidentiality. Work Conditions: - Includes the extremes of a camp including: heat/cold, dirt, long hours and the physical demands of hiking, horseback riding, boating and more. Staff person must be able to handle these conditions.

If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your application and require you to resubmit internally. Young Life requires all​ employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position. Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation, Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities. Job Specific Working Conditions: This role would be focused on the Broadneck Community YL Staff Associate I Summary: Through both formal training and direct field ministry experience, learn how to effectively carry out and manage Young Life ministry. Ministry Functions: Spiritual Development — “Following Jesus” includes prayer and spiritual disciplines, fellowship, growth and health and church relationships. - Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God’s Word. - Seek and maintain relationships and disciplines, in the context of active participation in a church community. - Actively participate in the spiritual life of the Young Life community. - Lead teams and individuals in spiritual development. Leadership Development — “Equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting. - Meet with your volunteer leaders and area leadership on a regular basis. - Learn to recruit and train new leaders to build a leadership team that reflects the community. - Model excellence in contact work, club, Campaigners and camping to other leaders. - Assist in training leaders, team leaders and committee how to work effectively in teams and develop a yearly ministry strategy. Resource Development — “Fueling the ministry” includes events, major donor care, public relations (branding) and TDS team. - Raise financial support as directed and maintain good donor care practices. - Communicate ministry updates and progress to personal donor partners. - Observe and learn to network and develop strategic relationships with key adults in the community, including: principals, pastors, parents, potential committee members as assigned by the area director. - Learn to plan and execute area fundraising events under the direction of an area supervisor and committee. Direct Ministry — “Proclaiming and modeling” includes contact work, club, Campaigners and camp. - Actively engage in all three levels of contact work. - Lead a team to plan and conduct a new or existing Young Life club and Campaigners/discipleship ministry with excellence. - Lead a team to implement a summer and school-season camping strategy for a ministry. - Serve on a summer assignment at a Young Life camp each year. Ministry Support — “Taking care of business” includes accounting, administration, communication (internal), data management and strategic plan. - Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct and time management. - Manage finances with stewardship, accountability and transparency using the mission-wide applications. - Maintain accurate information on kids, leaders and donors for area records. - Provide clear, prompt, appropriate and professional communication to everyone involved in ministry. - Set yearly strategic ministry plan and initiatives to reach every kid; review them on a regular basis. - Perform other duties as assigned and congruent with gifts, experience and area needs. Training: - Core Training — Phase One (New Staff Training, Leadership I, Leadership II, Apologetics and one Winter Training course are to be completed in the first two years. - Training may be supervised by a regional director, regional trainer or area to develop personal spiritual maturity and enhance personal character. - May include regional training meetings and ministry skills training assigned by the area director. Education: - College degree preferred. Qualifications Required for the Job: Experience in direct ministry. - Proven relational skills with both kids and adults. - Demonstrated verbal and written communication skills. - Ability to maintain confidentiality. Work Conditions: - Includes the extremes of a camp including: heat/cold, dirt, long hours and the physical demands of hiking, horseback riding, boating and more. Staff person must be able to handle these conditions.

Job Title: Insurance Agent (Licensed Personal Lines, P&C) - Remote Job Description The Insurance Agent (Licensed Personal Lines, P&C) (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)**Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual ** A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth" awards every year? Then an Insurance Agent (Licensed Personal Lines, P&C) - Remote position at Concentrix is just the right place for you! As a remote Insurance Agent (Licensed Personal Lines, P&C), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As an Insurance Agent (Licensed Personal Lines, P&C) working from home, you will: - Be efficient in navigating multiple systems. - Demonstrate a strong reading and comprehension of program materials. - Actively listen and ask questions to identify customer needs. - Advise on plan options, coverages, and pricing. - Process new and/or amended enrollments. - Ensure our clients’ customers enjoy authentic experiences. - Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&C) - Remote role include: - You must be at least 18 years of age - Verifiable High school diploma or GED - 1 + years of customer service experience - Active resident license to sell P&C insurance - Strong computer navigation skills and PC knowledge - Strong communication skills in both verbal and written format - Proficiency in fast-paced multi-tasking with strong problem-solving skills - High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) - Must reside in the United States or have a valid U.S. address for residence WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: - The base salary range for this position is $18-20/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. - Paid training (Classroom: 7 Weeks and Transition: 7 Weeks) - Lucrative employee referral bonus opportunities - DailyPay enrollment option to access pay "early," when you want it - Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more - Health and wellness programs with trained partners to help promote a healthy you - Mentorship programs that support your rewarding career journey - Work-from-home convenience with company-supplied technologies - Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support - Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more - A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Location: USA, OH, Work-at-Home Language Requirements: Time Type: Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE