Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Europe Healthcare Customer Care Representative Remote Position High English proficiency Grade: 8 Job summary This position provides a one-to-one customer service experience for UPS Healthcare accounts in United Kingdom, Ireland, Norway, Sweden, Finland and Denmark in English language He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls. Responsibilities: Builds and maintains relationships with related internal functions (i.e., Sales, Billing, Delivery Information and Operations). Analyzes and resolves Healthcare account issues. Qualifications: Excellent communication skills and English language proficiency, flexible and eager to learn. Working hours: Availability: Monday to Friday 2AM to 11am. excluding local Bank holidays. 44 Hrs per week Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

• Work within a team as the primary point of contact for all providers, Medicare contractors, etc. • Provide professional, accurate and timely responses to CMS (Medicare) and provider inquiries. • Respond to written, telephonic, and electronic inquiries within the appropriate timeframes. • Maintain a current knowledge of all contract requirements and objectives. • Develop professional working relationships with colleagues, healthcare providers and other Medicare contractors. • Take inbound calls from providers to answer questions and resolve complex issues. • Make outbound calls to healthcare providers to confirm receipt of records requests. • Educate providers on proper process protocols and their appeal rights. • Enter and update all contact and activity information into tracking logs.

SaaS Sales Specialist Are you a tech-savvy sales professional with a strong understanding of modern web-based SaaS? If you excel in a fast-paced environment and enjoy making a real impact, this role could be a great fit for you. Codekeeper is currently accepting applications over the next two months and will fill the position once we’ve found the ideal candidate. About the Role As a SaaS Sales Specialist, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service. What You’ll Be Doing - Advising customers on potential solutions and building strong relationships through excellent customer service - Preparing email sequences and promptly responding to customer emails in a professional manner - Identifying and contacting new leads through inbound channels, following up via email or phone - A/B testing different approaches to optimize results and improve conversion rates - Conducting online platform demos to showcase our products' benefits and features - Creating and negotiating offers to close deals with potential customers - Upselling to active customers by identifying additional value and benefits Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. 🌐 codekeeper.co What You Can Expect - Enthusiastic and fun colleagues - Startup mentality and opportunities - Regular team activities and collaborations - A mindful onboarding process with ramp-up and learning time - A team that listens and values open communication - Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Skills & Experience - 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets - Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers - Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions - Comfortable using a variety of technology platforms and tools - Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines - Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure - Enjoy giving online demos - Experience working with diverse companies and industries How to Apply Submit an application that showcases how you envision yourself in this role in your future. Address the work we do and introduce yourself as a future colleague. Please respond in Dutch or English. #Remote

About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Summary We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations division. This position serves the customers of the Inbound Call Center (Sleep Therapy patients) by performing tasks related to CPAP resupply. Primarily responsible for new order intake to encompass accuracy with product selection and utilization guidelines. Verifies and enters correct patient demographics, payer and physician related information. Also assists customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance. Product expert on various mask interfaces and assisting with basic mask fit issues. First line of contact for CPAP resupply customers. Pay starting at $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings - Mon - Fri 8:30am - 5pm - Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) - Acts as patient advocate to resolve questions or concerns - Collects patient, source information and inputs data into e-Intake - Completes thorough verification for products and services - Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA and JCAHO guidelines - Develops and maintains working knowledge of current products and services offered by the company - Identifies and resolves problems in a timely manner - Makes outbound calls as needed to collect patient data - Manages all aspects of initial intake via high volume inbound phone calls - Processes related patient paperwork if assigned - Processes tickets to ensure timely fulfillment of product orders - Prompt and regular attendance is required - Provides basic technical customer service assistance for CPAP equipment - Provides education to patients and location employees on CPAP supplies - Uses e-Intake proprietary system to maintain accuracy and quality control throughout initial patient contact and data input - Performs other duties as assigned Qualifications Employment is contingent on - Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. - Drug screen (when applicable for the position) - Compliance with healthcare facility credentialing process (when applicable for the position) - Valid driver’s license in state of residence with a clean driving record (when applicable for the position) - Basic Computer, Basic Internet skills and a Typing test Required Education and/or Experience - High school diploma or GED equivalent, required Preferred Education and/or Experience - Experience with medical equipment, preferred - Experience with medical billing practices and of billing reimbursement, preferred - Experience in medical field and administrative record management, preferred - One year of related work experience, preferred - Medical terminology, preferred Skills and Competencies - Accurately perform simple mathematical calculations - Effectively communicate in English; both oral and written - Interpret a variety of communications (verbal, non-verbal, written, listening and visual) - Maintain confidentiality, discretion and caution when handling sensitive information - Multi-task along with attention to detail - Self-motivation, organized, time-management and deductive problem solving skills - Work independently and as part of a team Machines, Equipment and Technical Abilities - Email transmission and communication - Internet navigation and research - Microsoft applications; Outlook, Word and Excel - Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands - Lift and carry office equipment at times - Requires sitting, walking, standing, talking and listening - Requires close vision to small print on computer and/or tablet and paperwork Rotech Information Benefits - Generous paid time off and paid holidays - Overtime pay for non-exempt positions (as applicable) - Commission for Account Executives - Bonus and incentive opportunities - Fixed and variable car reimbursement for Area Managers and Account Executives - Car, mileage, and telephone reimbursement (as applicable) - Employee discount and recognition programs - Employee Assistance Program (EAP) - 401(k), HSA, and FSA/Dependent Care FSA - Medical, prescription, dental, and vision coverage - Life insurance, disability, accidental death, identity protection, and legal services - Meru Health mental health and Mercer SmartConnect Medicare programs - Livongo Diabetes and High Blood Pressure programs - Healthcare Bluebook and RX Savings Solutions programs - Hepatitis B (HEPB) and TB vaccinations Make the right move—submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you’ve applied for, Sign into your account. All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc. Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.