• Develop and maintain automation workflows using Power Automate for business processes (e.g., automated approvals, email routing, and Outlook integrations). • Design and build Power Apps applications to support business requirements. • Integrate Microsoft Office Suite tools (Excel, Outlook, Word, Access) to automate manual tasks and improve productivity. • Create and manage databases, ensuring data consistency and accuracy across systems. • Collaborate with stakeholders to analyze requirements and design end-to-end automation solutions. • Provide technical support, documentation, and knowledge transfer to end users. • Identify opportunities for automation and process improvement to deliver tangible business value.

Job Title: Dynamics 365 Customer Engagement and Power Platform (M/F/D) Job Description Solution Architect for Dynamics 365 Customer Engagement and Power Platform We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect with strong technical skills. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. Overview - Location: Portugal, Romania, Czech, Spain (open to other locations in Europe). - Language: fluent English - Travel: less than 10% is expected - Years of Experience: 10+ Mandatory Experience Profile - The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers. - Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change. - 10+ years of experience in cloud technologies, information technology (IT) consulting/support, systems administration, system architecture, OR equivalent experience. - Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service - Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps. - Design, customize, and administer UI and business logic using the Power Platform. - Being able to conduct code reviews for C#, JavaScript, and TypeScript. - Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues. - Having a basic understanding of network performance indicators and ability to read network traces. - Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems. - Familiarity with integrating data from Dataverse and other sources. - Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services. - Strong ability to engage with key technical stakeholders and business decision makers. - Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders. - Strong commitment to staying updated on modern engineering practices and tools. - Experience in customer-facing roles. Desirable requirements - Experience with Power FX. - Architect and Functional Consultant level Microsoft certifications are preferred. Location: DEU Work-at-Home Dusseldorf Language Requirements: Time Type: Full time

• Design, develop, and maintain applications using Canvas Apps and Model-Driven Apps. • Build and optimize Power Automate flows (cloud and desktop) to streamline business processes. • Customize and extend solutions within the Microsoft Power Platform ecosystem. • Ensure applications are scalable, maintainable, and aligned with business requirements. • Design and implement integrations with SharePoint and Azure Services (e.g., Azure Functions, Logic Apps, APIs). • Work with Dataverse and other data sources to ensure efficient data modeling and performance. • Manage data connections, security, and governance across solutions. • Contribute to solution architecture and technical design decisions. • Ensure adherence to best practices, governance, and security standards within Power Platform. • Identify opportunities for optimization and continuous improvement. • Work closely with business stakeholders to gather and translate requirements into technical solutions. • Collaborate with cross-functional teams including QA, DevOps, and Product. • Participate in Agile ceremonies such as sprint planning, estimations, and retrospectives. • Develop and execute testing strategies to ensure solution quality. • Support deployment processes and CI/CD pipelines. • Troubleshoot and resolve issues across environments. • Stay up to date with Power Platform updates, features, and best practices. • Propose innovative solutions to improve business processes and user experience. • Contribute to knowledge sharing within the team.

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The TeamUpstart’s GenAI Core Platform team builds the foundational infrastructure that democratizes access to generative AI across the company. As a Principal Software Engineer, you will provide technical leadership across multiple cross-functional teams, shaping the vision, architecture, and adoption strategy for our new GenAI platform for Engineers and non-Engineers alike. You will work closely with engineering leaders, ML researchers, and product stakeholders to ensure Upstart can scale the safe, efficient, and responsible use of LLMs across all business domains. This role goes beyond delivery. It is about setting long-term direction, de-risking our most ambitious AI initiatives, and raising the bar for technical excellence across the organization. In short, you will have a direct influence and impact on how we enable and implement GenAI and LLMs internally at Upstart. How You’ll Make an Impact - Define and drive the multi-year technical roadmap for the Core GenAI Platform, influencing adoption and alignment across several engineering teams - Lead architecture and design of large-scale, mission-critical systems for model inference, orchestration, and compliance - Identify and solve systemic technical risks that impact multiple teams and business-critical AI initiatives - Build high-leverage, generalizable platform components that meaningfully accelerate the productivity of engineers across Upstart - Mentor senior engineers (L5) and shape the growth of future technical leaders, fostering a culture of learning and excellence - Collaborate with VP-level and above leadership to influence business strategy with technical insight - Represent Upstart internally and externally as a thought leader in GenAI systems through executive reviews, cross-company forums, and industry venues - Establish operational standards for GenAI integrations, ensuring security, fairness, and reliability at scale Minimum Qualifications - Bachelor’s degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 8 years of experience - At least 3 years leading large-scale, cross-team technical initiatives - Proven track record of delivering complex, distributed systems and platform infrastructure that span multiple teams - Deep expertise in backend systems and infrastructure technologies such as Kubernetes, Docker, Terraform, and cloud-native architectures - Experience designing and operationalizing ML/LLM platforms at scale, including optimization for cost, latency, and reliability - Demonstrated ability to set long-term technical direction and influence organizational strategy - Excellent communication skills with a history of driving alignment across engineering and business stakeholders Preferred Qualifications - Full-stack engineering experience (Python, FastAPI, Kotlin, Spring, React/TypeScript, or similar) - Expertise in LLM-specific infrastructure such as inference optimization (quantization, ONNX, streaming), retrieval-augmented generation, and vector databases - Hands-on experience with LLM toolchains such as LangChain, LlamaIndex, or OpenAI APIs - Recognized as a technical leader beyond your immediate team, influencing platform strategy across organizations - Awareness of industry best practices and risks in GenAI including hallucination mitigation, fairness, explainability, and data privacy - Experience mentoring senior engineers and shaping organizational standards for operational excellence - 10+ years of experience and 5+ leading cross functional technical initiatives #LI-MidSenior At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $186,100—$270,000 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: - Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly - Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year - Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees - Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose - Health Savings Account contributions from Upstart for eligible plans - Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage - Paid time off, sick and safe time, and company holidays - Paid family and parental leave to support caregiving and major life moments - Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving - Employee Assistance Program (EAP) offering mental health support and life-centered resources - Financial wellness resources, including access to financial planning tools and a financial concierge service - Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you - Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from - Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs) - Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!). Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy