• Provide program-level support to the client, customers, and contractors • Think big picture and support the goal to influence customers to be energy efficient • Demonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguity • Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering) • Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations • Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area • Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers • Proactively find and deliver value – anticipate current and future program needs whenever possible • Track outreach interactions and forecasted projects in a CRM • Proactively manage projects that begin to stagnate and take appropriate action to close the projects • Assist customers in identifying and managing projects • Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc. • Recognize opportunities to involve engineers to assist with project identification for more complex systems • Effectively screen opportunities to ensure project eligibility and viability • Communicate the value of identified projects to motivate and influence the customer’s decision-making process • Assist customers in prioritizing and managing the collection of identified energy-saving opportunities • Eliminate customer barriers to project implementation • Other duties as assigned.

• Act as the primary relationship owner across a portfolio of Independent Consultants (Corporate & Leisure) and SME customer accounts, building strong, trusted relationships across all levels and ensuring a consistent, high-quality experience. • Support ICs as business owners by providing guidance on growth strategy, operational best practices, and leveraging the 1000MTG platform to scale their business. • Facilitate and deliver business reviews and reporting, leveraging data to provide insights into travel spend, behaviors, and performance trends. • Provide actionable recommendations to optimize SME programs and track IC engagement and growth. • Lead and support IC engagement initiatives, including events, training, and ongoing enablement programs to drive adoption, capability uplift, and community. • Support annual business planning and performance conversations with ICs, identifying growth opportunities, capability gaps, and training needs. • Identify and support opportunities to grow revenue across your portfolio, including SME expansion, IC business growth, and adoption of additional 1000MTG products and services. • Support SME contract discussions and renewals, ensuring alignment between commercial terms, scope of work, and service delivery. • Act as the central escalation point and lead service recovery efforts, partnering with internal teams across technology, finance, and operations to resolve issues, identify root causes, and strengthen customer relationships. • Maintain accurate and up-to-date CRM and account documentation to support visibility, reporting, and internal alignment. • Ensure your portfolio is managed to the highest professional standard, in line with 1000MTG service expectations and internal operating frameworks. • Represent 1000MTG in customer meetings, calls, and external events, ensuring all interactions are well-prepared, professional, and aligned to business objectives.

• Creative Strategists are the creative leaders of the business • You will work with the creative team & Client to create, plan, and deliver strategic visions for clients • You will be responsible for maintaining a cohesive visual and thematic style for projects and campaigns • You will oversee brainstorming sessions, manage budgets, supervise creative decisions, and produce projects • Increase client retention • Improve client performance (video views, follower growth, monetization) • Maintain effective client communication (frequent updates, 1-hour response time during work hours) • Ensure contract execution • Master the clients Viral Video Blueprint • Develop “custom” content strategies for new clients and ensure proper execution • Assist the creative team by creating content when needed • Create client briefs to align the internal team with the client’s vision • Brainstorm creative ideas to enhance client performance • Lead by example to foster a culture of commitment • Ensure the creative team has resources to deliver the client’s vision • Review, revise, and coach content produced by the team • Stay informed about trends and AI tools to streamline processes • Coordinate with team members to meet deadlines and client expectations • Respond promptly to client needs (1-hour maximum response time during work hours) • Seek feedback from managers and clients, and apply it to improve performance

• Actieve prospectie via telefoon om een afspraak in te plannen bij interessante potentiële klanten in België. • Gesprek met de klanten voeren om goed te kunnen inschatten welke noden en moeilijkheden ze hebben in personeelsadministratie en payroll. • Een goede voorbereiding en demo voor de klant om op maat te laten zien wat een samenwerking voor hen zal betekenen. • Wanneer de samenwerking officieel is, draag je het dossier correct over naar de collega’s en vul je het interne CRM-systeem aan (hubspot)