• Mapping and performing outreach activities, including cold calls, emails and LinkedIn messages • Presenting the product to customers, including demonstrations, onboarding and training • Research and study new clients to identify their expected value from the product • Engage with clients through their product journey and ensure an appropriate experience to increase adoption and retention, including regular check-ins • Proactively reactivate churned clients, seek referrals, and find additional projects from the assigned portfolio • Monitor client activity in the VDR, anticipating potential issues, and promptly address them to maintain high client satisfaction • Establish and nurture strong client relationships to enhance loyalty and achieve trusted partner status • Participate in project activities to improve the Customer Success process or introduce new Customer Success initiatives

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We are seeking a talented and motivated Senior Sales Professional with proven experience in executing field sales methodologies while relying on outbound efforts for lead generation, engagement, establishing relationships, and closing deals on the ground. This is a 100% remote role, based in France. Only CVs submitted in English will be reviewed. Responsibilities - Create and execute a territory plan to build and maintain a pipeline of opportunities, ensuring attainment of individual revenue targets. - Lead generation while becoming a part of the local business community within the short-term rental sphere. - Develop a contact & call strategy to achieve and exceed targets. - Daily outreach using a discovery, value pitch, and compelling closing statements to gain commitment. - Conducting live product demonstrations in person or via video calls. - Manage prospect communication and Pipeline in Salesforce (CRM). - Develop and maintain relationships with prospects in your target list. - Negotiate contracts. - Close deals! - Research your target market and provide ongoing feedback to relevant teams (product, marketing, sales, strategy). - Represent Guesty at trade shows. Requirements - Fluency in French and English - Travel / Hospitality tech sales -MUST. (Knowledge of the French vacation rental industry is strongly desired) - Technological Sales experience of 5+ years - SaaS sales experience - MUST. - Success in this role means bringing a robust ability to read and sell to any outbound audience, the ambition to achieve and succeed, a strong work ethic, and a competitive nature. - Mastery of sales techniques, including cold calling, objection handling, sales, and pipeline management - Excellent organization and interpersonal skills. - Knowledge of Salesforce or other CRM systems - Strategic, skilled in prospecting, and eager to find their own opportunities. - Proven follow-up/persistence when facing challenging situations. - A closer at heart. Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Success Manager - REMOTE. In this pivotal role, you will serve as a trusted advisor to our clients, ensuring their satisfaction and alignment with their business objectives. Your involvement will enhance client retention and facilitate smooth operational interfaces, ultimately enabling clients to realize maximum value from the services provided. Your coordination and relationship management skills will be essential in driving measurable outcomes and establishing strong, long-term partnerships. - Manage day-to-day client success KPIs within assigned client base, including case management within ServiceNow. - Participate in client onboarding, portal training, and ensuring smooth adoption and initial value realization. - Act as an operational advocate during escalations and maintain strong client relationships through proactive communication. - Monitor performance metrics (CSAT and NPS), identify trends, and provide actionable insights to leadership. - Partner with Service Delivery and the Retention team to implement client quality improvement plans. - Collaborate with internal departments to achieve agreed-upon enhancements and deliverables. Qualifications - 5+ years in client success or technical program management within technology/SaaS working with Service Delivery teams. - Strong communication, analytical, and problem-solving skills. - Familiarity with ServiceNow, Salesforce and Microsoft Office. - 4-year college degree with 2 years client-facing experience in a client success role preferred. - In lieu of a degree, 5 years of client-facing experience in a client success role is required. Benefits - Competitive salary ranging from $60,000 to $75,000 (bonus eligible). - Opportunity to work remotely. - Continuous learning and professional development. - Collaborative work environment with seasoned experts. - Comprehensive benefits package.

• Develop and manage marketing strategies across multiple channels, including SEO, paid search, email, and content marketing. • Plan and execute marketing campaigns, aligning deliverables with client goals over 6–12 month periods. • Analyze performance data, draw actionable insights, and present them in client-friendly reports. • Build trust and act as the voice of the customer, advocating for client needs while maintaining strong internal alignment. • Lead onboarding processes for new clients, ensuring a smooth and productive start to the partnership. • Work closely with internal teams to coordinate project timelines, manage priorities, and ensure successful delivery.