Associate Owner Relations Agent Customer Support Calgary, Alberta Remote, Canada Apply Description Why YOU want this position At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy. The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow. We are currently seeking an Associate Owner Relations Agent to join our team working remotely in Canada. This position will work Monday thru Friday, 8:00 am – 5:00 pm CT. Performance Objectives - Answer incoming oil and gas owner relations phone calls from 8:00 to 5:00 p.m. CST, assisting callers with basic FAQs - Log owner inquiries into a case tracking system - Log detailed messages for inquiries that would need to be escalated to more experienced Owner Relations Agents - Listen to voicemails and log into a case tracking system. Competitive Candidate Profile - Proficient in navigating CRM tools, ticketing systems, or other platforms efficiently. - Accurately captures information and follows designated procedures. - Articulates words clearly and professionally. - Able to calm upset callers and manage tense conversations. - Able to handle high call volumes - Being consistently available during work hours - High School Diploma - 2+ years of customer service experience - Proficient in MS Applications Physical Demands: - Ability to sit for long periods, work on a computer with repetitive motions and utilize devices typically found in an office environment. - Able to safely lift up to 35 pounds at a time using safe lifting techniques. - Ability to communicate effectively with another person. - Regular and predictable attendance is required. - Ability to work in a remote/work from home environment is required. - Travel requirements: 0% or as required for company needs

• Act as the technical point of contact for startups and developers building agentic, multi-modal applications—or adding AI agents to existing platforms. • Engage with developers to use NVIDIA’s Agentic AI stack—including Nemo Microservices, Nemo Agent Toolkit, Dynamo, Nemotron models, and CUDA-accelerated pipelines—to improve performance and scalability. • Build and deliver sample applications, tutorials, and technical content that showcase protocols for LLMs and agentic workflows. • Represent the voice of the developer by gathering feedback and influencing NVIDIA’s product roadmap and developer experience. • Support startups through integration and certification within NVIDIA partner programs. • Represent NVIDIA at industry events, developer meetups, VC forums, and hackathons to identify emerging startups and evangelize our Agentic AI strategy. • Partner with the Retail team to support startup go-to-market through strategic partnerships and participation in NVIDIA-led events.

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Employment Relations Business Partner (ER Business Partner) is responsible for conducting prompt, thorough, and impartial investigations into team member complaints, and allegations of workplace misconduct and/or violations of company policy. This role plays a critical part in maintaining a respectful, legally-compliant, and inclusive work environment by ensuring that all investigations are handled with integrity, confidentiality, and consistency. The ER Business Partner collaborates closely with HR, Legal, Internal Audit, and Safety & Risk to assess risk, document findings, and recommend appropriate corrective actions. This position requires strong analytical skills, sound judgment, and a deep knowledge of employment law and company policies. Remote position with flexible scheduling; hours may vary Essential Duties & Responsibilities: - Inform HR and leaders of workplace complaints received and the need to investigate. - Identify and recommend to HR and leaders appropriate interim measures to protect the employees and the company. - Conduct intake interviews with complainants and assess the need for formal investigation based on initial evidence. - Plan and execute investigations, including defining scope, allegations, objectives, and timelines. - Interview complainants, respondents, and witnesses using structured techniques to elicit relevant facts. - Through a familiarity with applicable employment laws, identify and gather relevant facts for leadership to understand and mitigate risk. - Evaluate credibility using established standards. - Make factual findings based on the evidence presented -- "inconclusive" is not an acceptable outcome. - Prepare detailed investigation reports summarizing facts, findings, and recommended actions. - Ensure investigations comply with applicable laws and internal policies. - Maintain confidentiality and neutrality throughout the process. - Coordinate with Legal on privileged investigations and risk mitigation strategies. - Maintain secure and confidential investigation files, including notes, reports, and evidence. - Use platforms like Navex Ethicspoint and Microsoft programs for case tracking and documentation. - Provide guidance to managers and employees on investigation procedures. - Clearly communicate factual findings to HR and leadership, identifying relevant facts and explaining the relevance clearly and concisely. - Advise on recommendations for remediation, clearly explaining why the recommendation is important and the potential risks associated with not accepting the recommendation proposed. - Assist with remediation, as needed. Education & Qualifications: - High School diploma or equivalent. - A minimum of 3 years of experience in a human resources position with a focus on compliance, legal issues, and regulatory affairs. - Demonstrated knowledge of employment laws and regulations, including Title VII, ADA, FMLA, FLSA, and state-specific labor codes. - Completion of a recognized investigation training program (e.g. Association of Workplace Investigators, SHRM Workplace Investigations Specialty credentials, or Cornell’s Internal Investigations Certificate) is highly preferred. - Strong critical thinking, analysis, and interviewing skills, with the ability to assess credibility and synthesize complex information into clear and objective findings. - Strong written and oral communication skills and a comfort level with direct communication and addressing conflict. - Strong time management and organizational skills with an ability to handle multiple cases simultaneously. - High level of discretion, integrity, and professionalism in handling sensitive matters. Other Duties: - Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy. - Performs other duties as assigned. Physical Requirements: - Prolonged periods sitting at a desk and working on a computer. Pay Range: $75,000-$100,000 (Depending on Experience) Benefits and Perks: - Excellent pay - Medical, dental, vision - Company paid life insurance - Company paid short-term disability - 401K with employer match - Paid vacation and company holidays - Training and Career Development - Company vehicle (if job applicable) - Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees Pye-Barker Fire and Safety is an Equal Opportunity Employer

Ignite Your Success: Join a Thriving Remote Culture Location: 100% Remote At AO, culture isn’t just a buzzword—it’s the foundation of everything we do. We believe in recognizing effort, rewarding excellence, and creating an environment where driven professionals can grow, lead, and thrive. When you succeed here, you’re celebrated. From unforgettable travel experiences to high-end rewards and continuous development, AO is where performance meets opportunity. Why AO Stands Out (Requirements • Responsibilities • Rewards) Unmatched Recognition & Rewards - World-class contests featuring prizes like brand-new Jeeps, premium Lululemon gear, and more - Exclusive retreats to destinations including Iceland, Cabo, and Cancun—memories included - Quarterly recognition of top leaders with Rolex watches honoring outstanding performance Continuous Growth - Twice-weekly training sessions designed to sharpen skills and keep you competitive - Ongoing development led by proven industry leaders These rewards aren’t reserved for a select few—anyone who excels is eligible. Your performance drives your success. What We’re Looking For - Exceptional written and verbal communication skills - A positive, energetic, and self-motivated mindset - Strong work ethic with keen attention to detail - Ability to take ownership of assigned territories and apply sound judgment in daily business Interview Process In support of community wellness, all interviews are conducted via Zoom video conferencing for safety and convenience. Ready to Ignite Your Success? If you’re motivated by growth, recognition, and being part of a culture that truly rewards excellence, AO is the place for you. Apply today and immerse yourself in a thriving remote culture where your success is seen, celebrated, and rewarded. 🚀