Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate — across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure — yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works — every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on — turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. As a Project Manager you will: - Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope. - Act as the bridge between technical teams, customers, and internal stakeholders, ensuring alignment on objectives, milestones, and outcomes. - Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs. Project Execution & Delivery - Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards. - Define project plans, objectives, scope, deliverables, and KPIs to measure success. - Coordinate cross-functional teams, including various pods, data scientists, engineers, and business analysts, to deliver solutions. - Track progress, identify risks early, and implement mitigation strategies. Customer Engagement & Use Case Implementation - Work closely with customers to understand their business challenges and map solutions to their needs. - Translate customer use cases into actionable project plans, ensuring technical feasibility and alignment with Complexio’s AI capabilities. - Serve as the primary point of contact for customers, managing expectations and communication throughout the project lifecycle. - Conduct regular check-ins, project updates, and post-implementation reviews to ensure value realization. - Stakeholder & Resource Management - Align internal teams and external partners on project objectives, ensuring smooth collaboration. - Coordinate with pod leads, tech managers, product, and customer success teams to remove blockers and optimize resource allocation. - Escalate critical issues and dependencies to leadership as needed, providing data-driven recommendations. - Process & Continuous Improvement - Establish and refine project management frameworks, methodologies, and best practices for efficient execution. - Leverage agile methodologies where applicable, iterating on project deliverables based on feedback. - Contribute to internal knowledge-sharing and documentation of lessons learned from past projects.

• Own the technology project portfolio: scope, plan, and deliver cross-functional initiatives on time and within budget. • Run multiple high-impact Technology projects. • Serve as the primary point of contact for internal stakeholders and external technology partners. • Lead end-to-end project delivery: requirements, planning, resource alignment, execution, and post-launch review. • Drive project discovery and translate business objectives into actionable technical plans. • Maintain a clear delivery framework using agile or hybrid models depending on project needs. • Monitor risks, dependencies, and trade-offs, escalating and resolving blockers fast. • Build and maintain project documentation (charters, schedules, RAID logs, status reports). • Track KPIs and continuously optimize delivery processes based on data and feedback. • Ensure cross-team alignment across engineering, product, operations, and external vendors. • Represent the project function in company-wide planning and prioritization cycles.

• Serve Instructure’s customers by fulfilling both project management and technical consultation responsibilities. • Lead requirements gathering, define RACI charts, and draft project charters. • Create schedules, assign resources, and build proactive risk mitigation and communication plans. • Manage client expectations, coordinate with SMEs to clear blockers, and oversee third-party service delivery. • Use formal change management to track scope, budget, and timeline; provide tailored status updates to stakeholders. • Secure formal customer acceptance, hand over documentation, and lead retrospectives for continuous improvement. • Consult on SSO (IdP), data integrations (SIS/HRIS), and LTI-compliant third-party apps. • Design account hierarchies, configure roles/permissions, and guide API usage to meet customer goals. • Lead content migrations from legacy systems and advise on JavaScript/CSS customizations. • Identify AI-driven efficiencies to increase customer "time to value." • Build and maintain technical guides for complex integrations and system implementations. • Translate functional requirements into technical recommendations. • Research client needs to improve service offerings and identify gaps in customer training or support. • Support internal goals and participate in cross-functional initiatives to improve team efficiency.

• Develop and maintain project management best practices, methodologies, standards, tools, and templates • Manage PMO and project resources to ensure that resources are not being over-consumed by any given project or projects • Maintain the PMO’s Operational Process Assets (OPAs) • Work alongside USF Practices and departments to identify, direct, and vet project opportunities • Organize and assist with incoming project requests • Work with the requester to facilitate the submission of a business case and project charter • Act as a resource to USF Practices and departmental leadership • Initiate, plan, execute, monitor, control, and close healthcare and IT related projects • Ensure that projects are appropriately resourced and timelines accurately assessed and communicated • Form unique project teams to meet the deliverables acceptance criteria and quality • Collaborate closely with USF Practices, IT, and other teams