• Discuss Monitoring, Analytics, and/or Automation requirements • Setup germain UX (on cloud or on premise) • Configure any Monitoring, Analytics, and/or Automation (via our wizard, or our rule editor, or scripting e.g. python, shell, SQL, etc) • Analyze Data (to troubleshoot or find insights) • Train Clients on using germain UX • Be the liaison between Clients and our Engineering team • Communicating with clients either via email, phone calls, online meeting, etc

• About Enroute: We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn. • Solutions Engineer (AMERS) who thrives in fast-moving, startup-style environments, someone who’s energized by building quickly, adapting constantly, and taking ownership from concept to production.

• Responsible for overseeing the development of programs that support strategic objectives. • Develops an evaluation method to assess program strengths and identify areas for improvement. • Coordinates and integrates multiple enterprise solutions projects with a large scope and complexity in an environment for business change. • Develops an understanding of the day-to-day operations of logistics or collections department and provides daily support to managers in ensuring process, quality and budget performance. • Works with senior management, various board and steering committees, functional leaders and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding logistics and business solutions development. • Responsible for deliverables, cost, schedule and quality of one or more enterprise solutions projects. • Plans projects, allocates and directs staff and other resources to accomplish project tasks and maintain control over the project(s). • Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and institutionalize solutions. • Drives the project(s) and the organization toward achieving business results. • Identifies and ensures continuous development, improvement and implementation of WM key business processes within the enterprise and within Centers of Excellence • Focuses on consistency and quality in the implementation of process improvements and is involved in the post-implementation verification. • Participates in the development of training/coaching programs and the implementation of coaching processes.

Role Description While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! - Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. - Coach junior Solutions Architects and teams on use case prioritization and building technical champions. - Influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications. - Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. - Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. - Opportunity to continue your development in one of four tracks - technical specialization, industry vertical thought leadership, strategic customer vision, and people management. Qualifications - Know how to engage in complex customer interactions and sales lifecycle in a technical pre-sales capacity. - Ability to influence decision-makers and C-level executives by developing relationships and orchestrating teams to achieve long-term customer success. - Prior experience with coding in a core programming language (i.e., Python, Java, Scala) and willingness to learn a base level of Spark. - Hands-on expertise with complex proofs-of-concept and public cloud platform(s). - Know how to provide technical solutions for specialized customer needs and navigate a competitive landscape. Requirements - Pay Range Transparency: Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. - Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. - Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. - Zone 3 Pay Range: $219,100 — $301,300 USD Benefits - At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. - For specific details on the benefits offered in your region, please visit mybenefitsnow.com/databricks . Company Description Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow.