About Clerk Clerk is on a mission to solve user management once and for all. We are a globally distributed team dedicated to providing best-in-class developer experience, with obsessive attention to every detail. Today, we provide developers with full-stack React components and hooks like , , , useUser, and useOrganization. These APIs allow developers to build hard-to-get-right user and organization management flows. We believe that a component is worth a thousand APIs. Our Dashboard is a primary tool for configuring our components, as well as a centralized place for managing your app’s users. What you will do You’ll join Visual Designers, UI Engineers, and fellow Product Designers on the Clerk Design team to build our core product, the Clerk Dashboard. You’ll always keep developer experience first as you gain a deeper understanding of the business needs of user management. You’ll optimize for customer delight, flexibility, and ease-of-use within a complicated, technical domain. We will expect you to: Collaborate with teammates to design new features . You’ll work closely with Product, Design, and Engineering across project lifecycles from ideation to implementation. Gather requirements Who you are You’re a Senior(+) level Product Designer with experience working in authentication, user management, or developer tools. You love your craft. You push Engineers to build experiences they’re unsure if they’re capable of (and you expect them to do the same for you). You’re in the Americas. The Clerk Design team is spread across the globe; Product Design currently spans UTC+1 to UTC+5:30. You live in a location that is ±3 hours within U.S. Mountain Time (MDT, UTC−06:00). You have technical fluency. You have a deep understanding of designing interactive software on the web. You don’t need to author production-ready front-end code, but it’s a big plus if you can. You work iteratively . Your process embodies a “ship and iterate” mentality. You value the quick pace of a growing startup like Clerk. You own your time. You’re a self-starter who would rather find a tough problem to solve instead of waiting for a new task. To be successful at Clerk, you need to make the most of the autonomy you’re given. Benefits Competitive Salary – We want you to know that we value the skills and experience you bring to the table. We go out of our way to make sure that you feel fairly compensated. Equity Ownership – At Clerk, we believe in shared success. That's why we offer a stock option plan so that everyone can benefit from the growth and prosperity of the company. Health Coverage – We care about your well-being. That's why we offer top-tier health insurance to ensure that your health needs are fully met. Work Gear - Set up your ideal home office with the gear of your choice. At Clerk, we want to ensure that you have everything you need to perform at your best. Flexible Vacation Policy – We believe in work-life balance and trust you to take the time you need. Although we recommend 25 days per year, our vacation policy is unlimited. This is in addition to observing national holidays specific to your country of residence. Diverse and Inclusive Team – Join our exceptional, diverse, and globally distributed team at Clerk. We are committed to fostering an inclusive environment where everyone can contribute their best in building impactful products and tools for the modern web.

• Define high-level opportunities with the Design Director that have the potential to transform the user experience and business outcomes. • Take ownership of strategic, design-led projects, driving them from concept to delivery. Collaborate with the Design Director to identify key initiatives where your expertise can guide the team toward customer-centered, innovative outcomes. • Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability. Focus on simplifying complex workflows that simplify user experiences for multiple customers. • In close partnership with the design director, help shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals. • Collaborate with the Design, Product, and Engineering Directors, to align strategic design initiatives with company goals.

• Lead the design process from concept to implementation, including user research, wireframing, prototyping, visual design, and design specifications. • Apply user-centered design principles to create solutions that are intuitive, accessible, and aligned with user needs and business objectives. • Contribute to and maintain Filevine's design system, ensuring consistency and scalability across the platform. • Work closely with product managers, engineers, researchers, and other stakeholders to define requirements, iterate on solutions, and ensure successful implementation. • Provide guidance and mentorship to junior designers, review design work, and help establish best practices within the design team. • Participate in and sometimes lead user research activities to validate design decisions and gather insights for future improvements. • Analyze user feedback and product metrics to identify opportunities for enhancing existing features and experiences.

• Proactively identify large, strategic UX opportunities that span both inside your areas and across the product. Work with other product design managers, staff, and principal product designers to drive cross-product initiatives through awareness and prioritization. • Identify strategic user research initiatives that span multiple stage groups (and possibly the entire product), and work with other product design/research managers to organize research efforts. • Be a frequent and active participant in milestones by reviewing UX deliverables (such as research and designs) that your team creates, and provide feedback to ensure high-quality output. • Communicate the value of UX to cross-functional GitLab team members and work with them to leverage the product development flow. • Help the product teams of areas you support to prioritize UX initiatives including Deferred UX, triage and resolution of UX bugs, and overall usability improvements to the product. Lead UX Scorecard initiatives in order to consistently measure the experience of your product areas and show improvements over time. • Contribute to product direction conversations, with emphasis on leading the experience vision for your product areas. • Hire, grow and retain a world-class team of Designers.