Role Description The SAP TM Support Consultant provides post–go-live support, troubleshooting, and system maintenance for SAP Transportation Management (TM). This role ensures system stability, resolves user-reported issues, manages configurations, and partners with cross-functional teams to maintain and enhance overall TM performance. Consultants at this level work independently while delivering a positive support experience and contributing to continuous improvement. Essential Functions & Responsibilities - Provides hypercare support and resolves live system issues following SAP TM go-lives. - Monitors system performance, investigates failures or user-reported issues, and escalates complex problems when needed. - Manages a high volume of support tickets, ensuring timely triage, prioritization, and resolution. - Troubleshoots and identifies root causes of system errors; coordinates fixes with technical and functional teams. - Analyzes system performance to identify bottlenecks and recommend improvements. - Collaborates with clients and business stakeholders to resolve support needs and ensure a positive user experience. - Documents support procedures, configurations, resolutions, and best practices for knowledge sharing. - Works cross-functionally with developers, project managers, and stakeholders to maintain and enhance system performance. - Applies software updates, patches, and configuration changes to ensure system integrity. - Provides hands-on technical assistance to end users. - Adheres to all certified processes and information security standards. Qualifications - Bachelor’s degree in IT, Computer Science, Logistics, Supply Chain, or related field; or equivalent experience. - SAP TM certification (or ability to obtain within 6 months of hire). - 3–5 years of SAP TM configuration experience for Level II. - Background or education in logistics, distribution, MIS, or IT. - Ability to obtain and maintain a U.S. government security clearance (U.S. Citizenship required). - Strong analytical, troubleshooting, and organizational skills with high attention to detail. - Clear and professional communication skills with the ability to support non-technical users. - Ability to work independently in a fast-paced environment and manage multiple priorities. - Strong collaboration skills with the ability to work effectively across diverse cross-functional teams. Nice to Have (Not Required) - Experience supporting Department of Defense or other federal agency environments. - Familiarity with SAP ECC or S/4HANA integration points. - Experience with ticketing systems such as ServiceNow or Jira. - Understanding of ITIL or structured support methodologies. - Knowledge of transportation management processes and logistics operations. Compensation In accordance with pay transparency law, the expected salary range for this position is $98,000 - $135,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. We anticipate this job posting will be posted until 04/31/2026. Benefits - Market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage. - 401(k) plan. - Bonus opportunities. - Paid holidays and paid time off. How to Apply To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email or speak with your recruiter. Equal Opportunity Employer C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Role Description The SAP TM Support Consultant provides post–go-live support, troubleshooting, and system maintenance for SAP Transportation Management (TM). This role ensures system stability, resolves user-reported issues, manages configurations, and partners with cross-functional teams to maintain and enhance overall TM performance. Consultants at this level work independently while delivering a positive support experience and contributing to continuous improvement. Essential Functions & Responsibilities - Provides hypercare support and resolves live system issues following SAP TM go-lives. - Monitors system performance, investigates failures or user-reported issues, and escalates complex problems when needed. - Manages a high volume of support tickets, ensuring timely triage, prioritization, and resolution. - Troubleshoots and identifies root causes of system errors; coordinates fixes with technical and functional teams. - Analyzes system performance to identify bottlenecks and recommend improvements. - Collaborates with clients and business stakeholders to resolve support needs and ensure a positive user experience. - Documents support procedures, configurations, resolutions, and best practices for knowledge sharing. - Works cross-functionally with developers, project managers, and stakeholders to maintain and enhance system performance. - Applies software updates, patches, and configuration changes to ensure system integrity. - Provides hands-on technical assistance to end users. - Adheres to all certified processes and information security standards. Qualifications - Bachelor’s degree in IT, Computer Science, Logistics, Supply Chain, or related field; or equivalent experience. - SAP TM certification (or ability to obtain within 6 months of hire). - 1–2 years of SAP TM experience for Level I. - Background or education in logistics, distribution, MIS, or IT. - Ability to obtain and maintain a U.S. government security clearance (U.S. Citizenship required). - Strong analytical, troubleshooting, and organizational skills with high attention to detail. - Clear and professional communication skills with the ability to support non-technical users. - Ability to work independently in a fast-paced environment and manage multiple priorities. - Strong collaboration skills with the ability to work effectively across diverse cross-functional teams. Nice to Have (Not Required) - Experience supporting Department of Defense or other federal agency environments. - Familiarity with SAP ECC or S/4HANA integration points. - Experience with ticketing systems such as ServiceNow or Jira. - Understanding of ITIL or structured support methodologies. - Knowledge of transportation management processes and logistics operations. Compensation In accordance with pay transparency law, the expected salary range for this position is $75,000 – $100,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. Benefits - Market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage. - 401(k) plan. - Bonus opportunities. - Paid holidays and paid time off. How to Apply To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email here or speak with your recruiter. Equal Opportunity Employer C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Role Description The SAP EWM Support Consultant provides post–go-live support, troubleshooting, and system maintenance for SAP Extended Warehouse Management (EWM) environments. This role ensures system stability, resolves user-reported issues, manages configurations, and partners with cross-functional teams to maintain and enhance overall EWM performance. Consultants at this level work independently while contributing to continuous improvement and delivering a positive support experience for clients. - Provides hypercare support and resolves live system issues following SAP EWM go-lives. - Monitors system performance, addresses user-reported issues, and escalates complex problems as needed. - Manages a high volume of support tickets, ensuring timely and accurate resolution. - Troubleshoots and identifies root causes of system errors; coordinates fixes with technical and functional teams. - Tracks system performance to identify bottlenecks and recommend improvements. - Collaborates with clients, business stakeholders, and cross-functional teams to resolve support needs. - Documents support procedures, configurations, resolutions, and best practices for knowledge sharing. - Applies software updates, patches, and configuration changes to maintain system integrity. - Provides technical assistance and guidance to end users, ensuring a positive support experience. - Adheres to all certified processes and information security standards. Qualifications - Bachelor’s degree in IT, Computer Science, Logistics, Supply Chain, or related field; or equivalent experience. - SAP EWM certification (or ability to obtain within 6 months of hire). - 3–5 years of SAP EWM configuration experience. - Background or education in logistics, distribution, MIS, or IT. - Ability to obtain and maintain a U.S. government security clearance (U.S. Citizenship required). - Strong analytical, troubleshooting, and organizational skills with high attention to detail. - Clear and professional communication skills with the ability to support non-technical users. - Ability to work independently in a fast-paced environment and manage multiple priorities. - Strong teamwork skills with the ability to collaborate across diverse cross-functional groups. Requirements - Experience working with the Department of Defense or other federal agencies. - Familiarity with SAP ECC or S/4HANA integration points. - Experience with ticketing systems such as ServiceNow or Jira. - Understanding of ITIL or structured support methodologies. - Knowledge of warehouse operations and supply chain processes. Compensation In accordance with pay transparency law, the expected salary range for this position is $98,000 – $135,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. We anticipate this job posting will be posted until 04/31/2026. Benefits - Medical, dental, vision, life, and long-term disability coverage. - 401(k) plan. - Bonus opportunities. - Paid holidays. - Paid time off. How to Apply To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email here or speak with your recruiter. Company Description C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure. Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters.

Role Description The SAP EWM Consultant II provides expertise in the design, configuration, and optimization of SAP Extended Warehouse Management (EWM) solutions. This role analyzes business requirements, delivers high-quality functional designs, collaborates with cross-functional teams to ensure seamless integration, and supports clients through testing, deployment, and ongoing operations. Consultants at this level work independently while also mentoring junior team members. Essential Functions & Responsibilities - Gathers and analyzes warehouse management requirements and translates them into functional specifications. - Configures and customizes SAP EWM modules to meet client needs, ensuring alignment with business processes. - Performs functional testing, resolves defects, and validates end-to-end EWM functionality. - Develops user guides, configuration documentation, and training materials. - Delivers end-user and client training on SAP EWM processes and best practices. - Collaborates with project managers, architects, developers, and functional teams to ensure seamless integration with ECC, S/4HANA, and related modules. - Provides timely support for EWM issues related to configuration, data, and system behavior. - Partners with technical teams on system integration, data migration, and interface troubleshooting. - Stays current on SAP EWM enhancements, tools, and industry best practices. - Identifies opportunities for process improvement and optimization within warehouse operations. - Mentors associate-level team members and contributes to knowledge sharing. - Travels up to 50% to support project activities, testing, and go-live events. - Adheres to all certified processes and information security standards. Qualifications - Bachelor’s degree in IT, Computer Science, Logistics, Supply Chain, or related field; or equivalent experience. - SAP EWM certification (or ability to obtain within 6 months of hire). - Level II: 4+ years of SAP EWM experience, including at least one full lifecycle implementation. - Hands-on experience configuring and customizing SAP EWM functionalities. - Experience conducting functional testing and supporting QA activities. - Ability to obtain and maintain a U.S. government security clearance (U.S. Citizenship required). - Strong analytical, organizational, and problem-solving skills. - Excellent communication skills with the ability to explain technical concepts to non-technical audiences. - Ability to manage multiple priorities in a fast-paced environment and work collaboratively across teams. - Ability to travel up to 50%. Nice to Have (Not Required) - Experience working with the Department of Defense or other federal agencies. - Familiarity with ServiceNow. - Knowledge of SAP Activate or ASAP methodologies. - Experience integrating EWM with ECC, S/4HANA, or other SAP modules. - Understanding of warehouse operations, logistics processes, and industry-specific requirements. - Experience supporting data migration, interface development, or system integration activities. - Exposure to continuous improvement methodologies or operational excellence initiatives. Compensation In accordance with pay transparency law, the expected salary range for this position is $104,000-$140,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. Benefits - Medical, dental, vision, life, and long-term disability coverage. - 401(k) plan. - Bonus opportunities. - Paid holidays. - Paid time off. How to Apply To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email or speak with your recruiter. Equal Opportunity Employer C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.