• Own solution design, configuration, and client engagement across the full implementation lifecycle • Lead functional delivery across all implementation phases: Engage → Drive → Enable → Convert → Optimize • Conduct discovery & requirements workshops, solution design sessions, and system walkthroughs • Configure NetSuite across Financials, P2P, O2C, and Inventory workflows • Translate business requirements into scalable NetSuite solutions aligned to best practices • Partner with Project Managers on scope, timelines, deliverables, and change control (PCRs) • Support data migration (mapping, templates, validation, test loads) • Guide User Acceptance Testing (UAT) and go-live readiness • Deliver system walkthroughs and training sessions • Collaborate with technical teams on integrations and customizations • Identify risks early and provide proactive recommendations

• Lead and support end-to-end NetSuite ERP implementations (Discovery → Design → Build → Test → Go-Live → Hypercare) • Deliver high-quality outcomes that meet business requirements and local regulatory expectations across EMEA markets • Gather requirements and translate them into functional designs and NetSuite configurations aligned with best practices • Support customers in Managed Services (post go-live): troubleshoot functional issues, deliver enhancements, drive continuous improvement, and ensure timely resolution aligned with SLAs • Run and support functional workshops with Spanish business teams (finance and operations) • Configure core modules (Financials/Operations) and end-to-end processes (R2R, O2C, P2P, banking and reconciliations) • Support testing (UAT), cutover planning, Go-Live execution, and post go-live stabilization (Hypercare) • Identify risks and dependencies early; keep scope under control and escalate appropriately • Build reports and insights (Saved Searches, KPIs, dashboards) and support data migration/validation (CSV) • Collaborate with technical teams on integrations and automation when required • Contribute to delivery governance: effort tracking, milestones, change control (CR/PCR), documentation, test evidence, and status reporting

Omega World Travel is one of the largest global travel management companies, with more than $1 billion in annual sales. We serve corporations, nonprofits, government agencies, government contractors, educational institutions, leisure travelers and more. For over 50 years, Omega World Travel has established a superb record of providing comprehensive domestic and international travel management services to organizations of all types from small businesses up to Fortune 500 enterprises. We are an independent, woman-owned business. We are currently seeking an experienced Government Travel Consultant for our growing and busy Call Center located in Jacksonville, NC. Minimum of 3 years travel agent/consultant experience required. Home based virtual and in-office positions available. Primary Job Functions - Working knowledge of GDS Systems Sabre or Apollo - Make travel reservations; including airline, hotel, ground transportation - Process tickets, exchanges and refunds - Maintain industry & account information Requirements: - Flexible with schedule - Excellent written and verbal communication skills - Outstanding customer service skills - 3 years of travel agent/consultant experience - Demonstrated Sabre/Apollo proficiency - Demonstrated computer aptitude on a variety of Microsoft Office Products (Excel,Word,etc.) - Exceptional Internet skills for research - Self-Starter, Detail oriented and organized Omega World Travel is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national or ethnic origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, marital status, military service or veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or other legally protected status protected by applicable federal, state, or local laws and ordinances.

• Chat with clients about their dream travels (yes, your love for exploring finally counts as work). • Craft custom itineraries that make even seasoned travelers say wow. • Add insider tips, hidden gems, and those unforgettable you have to try this moments. • Become the go‑to guide for all things adventure, culture, and exploration.