Omega World Travel is one of the largest global travel management companies, with more than $1 billion in annual sales. We serve corporations, nonprofits, government agencies, government contractors, educational institutions, leisure travelers and more. For over 50 years, Omega World Travel has established a superb record of providing comprehensive domestic and international travel management services to organizations of all types from small businesses up to Fortune 500 enterprises. We are an independent, woman-owned business. We are currently seeking an experienced Government Travel Consultant for our growing and busy Call Center located in Jacksonville, NC. Minimum of 3 years travel agent/consultant experience required. Home based virtual and in-office positions available. Primary Job Functions - Working knowledge of GDS Systems Sabre or Apollo - Make travel reservations; including airline, hotel, ground transportation - Process tickets, exchanges and refunds - Maintain industry & account information Requirements: - Flexible with schedule - Excellent written and verbal communication skills - Outstanding customer service skills - 3 years of travel agent/consultant experience - Demonstrated Sabre/Apollo proficiency - Demonstrated computer aptitude on a variety of Microsoft Office Products (Excel,Word,etc.) - Exceptional Internet skills for research - Self-Starter, Detail oriented and organized Omega World Travel is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national or ethnic origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, marital status, military service or veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or other legally protected status protected by applicable federal, state, or local laws and ordinances.

• Chat with clients about their dream travels (yes, your love for exploring finally counts as work). • Craft custom itineraries that make even seasoned travelers say wow. • Add insider tips, hidden gems, and those unforgettable you have to try this moments. • Become the go‑to guide for all things adventure, culture, and exploration.

• Technical consulting for the selection and implementation of solutions • Technical leadership in complex MDM projects • Designing IT requirements and architecture • Installation and configuration of software systems • Data model design and implementation • Technical administration of MDM solutions in SaaS operating models

Position Summary The Consultant position anticipates, develops and implements innovative solutions for our customers’ training challenges. The scope of work includes the full range of ADDIE/Systematic Approach to Training activities, with a heavy emphasis on analysis, design and development work. The Consultant also works to achieve proficiency in our proprietary training management softwares, Quality Training Database (QTD) and VISION, and uses our applications to deliver products and services to our clients. Position Duties & Responsibilities The essential functions include, but are not limited to the following: - Collaborating virtually with a team to complete project tasks, assuring quality of deliverables, andtracking time - Working independently while understanding the necessity of communicating and coordinating work efforts with team members - Collaborating with client subject matter experts to collect data for job analysis, training needs, performance requirements, operating procedures, technical systems, processes, and other related information - Organizing data and entry into our flagship software programs, Quality Training Database and VISION, including proactively identifying and recommending best data set up solutions for clients - Providing quality data entry support to the Professional Services team - Ability to work virtually from a home office or other professional environment free from auditory or visual distractions; location may be anywhere within the continental United States Minimum Qualifications (Knowledge, Skills, and Abilities) - A bachelor’s degree in Industrial Psychology, Organizational Behavior, Nuclear Technology, Engineering, Instructional Design, Technical Writing, or related fields. A master’s degree is preferred - Three to seven years of experience in training analysis, design, and/or development work, including experience with designing training courses and/or programs to meet client needs; experience with technical writing or procedure writing a plus. - Understanding of nuclear principles, safety protocols, and regulatory requirements in nuclear environments set by the Nuclear Regulatory Commission (NRC) desired. - Develop training materials including lesson plans, on-the-job training guides, tests, performance assessments, etc. that are consistent with the principles of adult learning theory and instructional design theory. - Leverage eLearning tools and technologies (e.g., Articulate, Captivate) to develop and enhance training materials. - An ability to analyze and logically organize complex technical information, and transform complex bodies of information into professionally designed, engaging and effective training. - Ability to work well in a team environment or individually on projects. - Collaborative mindset with a focus on teamwork and communication. - Ability to apply discretion and trust with confidential material. - Ability to effectively apply analytical and critical thinking skills. - Can work independently, self-directed with excellent time management skills with the ability to multi- task and meet deadlines, shifting to meet client needs when required. - Detail-oriented approach with a commitment to accuracy and thoroughness. Proficient with all Microsoft Office applications Benefits - This is a full-time position, salary range $70k-$80k, based on experience - FOCUS offers employees a comprehensive benefits package including Health, Dental, Life, LTD, STD insurances and a 401k / retirement plan with matching contributions. Our values are the North Star for our decisions, the yardstick for our team members, and the guidebook for how we deliver value to the customers and the industries we serve. · View obstacles as opportunities: make it happen and be creative · Own it: take pride in what you do, be accountable to yourself and each other · Embrace curiosity: be a learn-it-all instead of a know-it-all, and have fun · Steward the future: add value for our customers and the industries we serve; make it scale Apply for this job