Workstate seeks a Technical Program Manager to join our dynamic team. In this pivotal role, you will lead and coordinate cross-functional teams to drive successful project delivery while promoting high-quality standards in our software development life cycle. If your mission is to find a career that delivers collaborative teamwork, active learning and mentoring, and leaving a legacy of excellence, you’ll fit right in at Workstate. Our team prioritizes client relationships, and we pride ourselves on ensuring that our projects align with their goals and expectations. This position is a remote opportunity available to U.S. residents who are eligible to work for any employer without need for visa sponsorship or transfer.

Title: Academic Program Management Officer 3 - Pediatrics Location: Los Angeles United States Job Description: General Information Press space or enter keys to toggle section visibility Work Location: Los Angeles, CA, USA Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 8:00 AM - 5:00 PM Posted Date 03/24/2026 Salary Range: $86400 - 184800 Annually Employment Type 1 - Staff: Contract Duration 12 months, renewal subject to work & funding availability Job # 29664 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The mission of UCLA Family AIDS Network (UCLAFAN) is to facilitate access to medical care and support services by coordinating a network of culturally and linguistically competent community providers to work collaboratively to meet the needs of women, children, youth, and families living with HIV and AIDS. Primary responsibility of the Academic Program Management Officer 3 is the fiscal and programmatic oversight of the LAFAN network and the development, design and recommended strategies or activities intended to improve performance in quality and compliance with Ryan White and County of Los Angeles funding requirements. In this high visibility role, the selected candidate will work collaboratively with a wide variety of professionals, key partners, consumers, Network agency staff and other leaders in the community. This is a contract position that may convert to career. Salary Range: $86,400.00 - 184,800.00 Job Qualifications Press space or enter keys to toggle section visibility Required: - Master's degree in health administration, public health or public administration with an emphasis on health services or related field and/or equivalent experience and/or training. - 3-5 years' experience supervising professional and administrative staff. - 5-7 years related work experience in public health, public administration, or health administration. - Understanding of comprehensive public health issues, with particular emphasis on special needs populations and HIV/AIDS. - Previous experience in the implementation of programs and managing and securing large grants ($500,000 per year). - Experience working with the diverse populations affected by HIV/ AIDS - Knowledge of Ryan White Title IV funding Required Strong organizational and interpersonal skills with the ability to work both independently and as a team member. - Excellent oral and written communication skills. - Excellent verbal and written communication skills, and ability to lead meetings and conference calls. Preferred: - Willing to travel to various sites. - Experience in using SPSS, Stata, and/or R for data management and analysis. Excel to develop visualizations, create pivot tables, and conduct analyses. - Working with and aggregating/merging multiple data streams. Working with HIV health care or HIV social services delivery. - Expertise in statistical analysis, data visualization, database software, and languages, including .SQL, and Microsoft Access. - Health care or social services program evaluation experience. As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Develop and manage roadmaps for data product initiatives, collaborate with internal teams to identify business opportunities, and maintain effective relationships to ensure successful project execution and delivery of measurable impacts.

Role Description The Technical Program Manager (TPM) is a customer-facing, cross-functional role responsible for driving complex technical programs from early customer engagement through initial delivery and operational handoff. TPM serves as a central point of coordination across customers, account teams, product management, engineering, test, services, and leadership to ensure technical commitments are clearly defined, risks are identified early, and execution remains aligned with business and customer expectations. Operating in a highly matrixed environment, the TPM partners closely with Sales, Sales Engineering, Product Management, Engineering, Test, and Services teams to translate customer requirements and business priorities into executable plans, milestones, and deliverables. The role relies on strong communication, structured execution, and influence rather than direct authority to drive outcomes. TPM owns technical programs from early solution alignment through initial implementation and operational handoff, ensuring continuity across presales, delivery, and operational phases. The role includes: - Coordinating cross-functional dependencies - Validating technical and delivery commitments - Facilitating decision-making - Proactively managing risks and issues - Providing clear visibility into program status, timelines, dependencies, and escalations - Communicating effectively with stakeholders at all levels, including senior leadership A core focus of the role is operational execution and continuous improvement. The TPM leverages program management tools, dashboards, and reporting mechanisms to improve transparency, predictability, and efficiency. They partner with tooling and operations teams to identify gaps, streamline processes, and balance execution rigor with speed, ensuring structure enables delivery rather than creating friction. Key Areas of Responsibility and Deliverables: - Customer pre-sales calls and technical engagement support - PDT and CCL tracking and coordination - PR/Bug tracking and customer escalations - Feature and enhancement tracking - Customer certification tracking and readiness coordination - Internal cross-functional coordination (Sales Engineering, Engineering, Test, Services) - Support for reactive and urgent customer or account requests - Automation initiatives and process improvement efforts - CUC request tracking and coordination - RFP and RFQ technical support - Participation in and support of NPI processes Qualifications - 8+ years of experience in Technical Program Management, Program Management, or similar technical delivery roles - Demonstrated experience in customer-facing, cross-functional environments - Strong written and verbal communication skills, the ability to influence without authority - Strong organizational and problem-solving skills - Bachelor’s degree in Engineering, Computer Science, or a related technical field (or equivalent experience) - Preferred experience includes: - Supporting Cloud, Service Provider, or large enterprise customers - Background in presales, technical account management, or complex solution delivery - Familiarity with Agile or hybrid delivery models - Experience working closely with product, engineering, and services organizations Requirements - Accountability - Active Learning - Active Listening - Assertiveness - Building Rapport - Coaching - Complex Sales - Creativity - Critical Thinking - Cross-Functional Teamwork - Customer Experience Strategy - Empathy - Financial Acumen - Follow-Through - Growth Mindset - Identifying Sales Opportunities - Industry Knowledge - Intellectual Curiosity - Long Term Planning - Managing Ambiguity Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing - Personal & Professional Development: Investment in career growth with specific programs to help reach career goals - Unconditional Inclusion: Commitment to inclusivity and flexibility in managing work and personal needs