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Senior UX Designer
Location
Brazil
Posted
56 days ago
Salary
0
Seniority
Senior
Job Description
Senior UX Designer
Beyond Soluções
• Mapear jornadas completas dos clientes, identificando todos os touchpoints digitais e físicos. • Analisar métricas de experiência e comportamento do usuário (NPS, CSAT, CES, dados de uso) para identificar fricções e oportunidades. • Propor melhorias que transcendam o digital, considerando atendimento, comunicação e processos internos. • Desenvolver personas e arquétipos baseados em dados reais e pesquisas com usuários. • Criar service blueprints, mapas de jornada e frameworks de experiência omnicanal. • Atuar estrategicamente na definição de iniciativas que impactem satisfação, engajamento e retenção de clientes. • Conduzir pesquisas qualitativas e quantitativas para identificar dores, necessidades e oportunidades. • Criar wireframes, protótipos interativos e especificações de interface para produtos web e mobile. • Planejar e executar testes de usabilidade, validando hipóteses com usuários reais. • Desenvolver, evoluir e manter design systems e bibliotecas de componentes. • Trabalhar em colaboração com Product Managers, Desenvolvedores e stakeholders de negócio.
Job Requirements
- Experiência sólida em UX Design, UX Strategy ou Product Design.
- Experiência em empresas do mercado financeiro, principalmente mercado de investimentos.
- Vivência com mapeamento de jornadas, service design e experiência omnichannel.
- Experiência na análise de métricas de experiência (NPS, CSAT, CES) e dados de comportamento.
- Domínio de técnicas de pesquisa com usuários (qualitativa e quantitativa).
- Experiência com wireframes, prototipação e testes de usabilidade.
- Vivência na criação e manutenção de design systems.
- Capacidade de atuação estratégica, com visão de negócio e foco em impacto.
- Boa comunicação e habilidade para atuar com times multidisciplinares.
- Experiência com CX, Service Design ou Design Ops é um diferencial.
- Atuação em ambientes ágeis e squads de produto é um diferencial.
- Experiência com produtos de alta escala ou ambientes regulados é um diferencial.
- Vivência com dados, analytics e experimentação (A/B tests) é um diferencial.
- Inglês intermediário ou avançado.
Benefits
- Cartão Flash - R$ 936,00 ao mês para você utilizar de forma flexível com alimentação, refeição e Mobilidade.
- Plano de Saúde SulAmérica - sem coparticipação nem desconto
- Plano Odontológico SulAmérica - sem coparticipação nem desconto
- Seguro de Vida
- Gympass | Wellhub - Acesso a academias e atividades físicas.
- TotalPass - Acesso a academias, atividades físicas, bem-estar e esportes.
- Convênio SESC - Benefícios em cultura, lazer, esporte e bem-estar.
- Creditas - Acesso a benefícios financeiros, empréstimos e opção de previdência.
- Troca constante entre talentos tech.
- Reposicionamento para novos projetos internos.
- Contato direto com lideranças e clientes.
- Acompanhamento próximo do time de Pessoas + BP
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Senior Product Designer (Advanced English & Spanish)
ThoughtworksThoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. Over 30 years of delivering extraordinary impact with clients. Helping clients solve complex business problems with technology as the differentiator.
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have. Job responsibilities - Design end-to-end digital experiences, from discovery through validation, ensuring user and business needs are reflected at every stage. - Translate complex business and user problems into functional, scalable, and accessible solutions grounded in UX/UI best practices. - Lead experience decisions within the squad, working closely with Product Management and Technology to align on scope, priorities, and outcomes. - Validate hypotheses through research, experimentation, and data-driven methods including A/B testing and metrics analysis. - Apply design research methods such as contextual inquiry, moderated interviews, and user testing to influence decisions, not just execution. - Use data visualization techniques to communicate research findings and tell compelling stories to stakeholders. - Facilitate workshops and co-creation sessions with clients and internal teams to align on strategy and drive buy-in. - Ensure project scope, risks, and design updates are regularly assessed and clearly communicated to all key stakeholders. - Leverage AI tools to optimize research, prototyping, and documentation workflows. - Support less experienced designers on the team and contribute to the broader Thoughtworks experience design community. Job qualifications Technical skills - You bring proven experience in digital product design, with strong UX/UI and prototyping skills across web and mobile. - You have hands-on experience working with metrics and data-driven decision-making to guide and validate design choices. - You bring a solid understanding of accessibility standards and their application in product design. - You have familiarity with experimentation frameworks, including A/B testing and hypothesis-driven design. - You bring knowledge of or an active interest in AI applied to design processes and tooling. - You have data visualization skills that you apply to storytelling and stakeholder communication. 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Other things to know Learning & Development (L&D) There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. Benefits We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us. Some of the perks you will enjoy while working with us are: - Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance) - Keep growing thanks to Learning budget - Enjoy 2 days extra days off per year for learning - Unlimited Business Udemy access to learn - Brush up your English, Spanish, Catalan thanks to free online classes - Take care of your mental well-being thanks to ifeel app - Get a work from home budget - Team outing budget - Business trips will be stress free thanks to travel insurance - Enjoy working in an international, diverse and inclusive environment Our contribution to the Tech community Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast. About Thoughtworks Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world. Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary. We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country. #LI-SPAIN See here our AI policy.
Senior Product Designer (Advanced English & Spanish)
Referrals OnlyThoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have. Job responsibilities - Design end-to-end digital experiences, from discovery through validation, ensuring user and business needs are reflected at every stage. - Translate complex business and user problems into functional, scalable, and accessible solutions grounded in UX/UI best practices. - Lead experience decisions within the squad, working closely with Product Management and Technology to align on scope, priorities, and outcomes. - Validate hypotheses through research, experimentation, and data-driven methods including A/B testing and metrics analysis. - Apply design research methods such as contextual inquiry, moderated interviews, and user testing to influence decisions, not just execution. - Use data visualization techniques to communicate research findings and tell compelling stories to stakeholders. - Facilitate workshops and co-creation sessions with clients and internal teams to align on strategy and drive buy-in. - Ensure project scope, risks, and design updates are regularly assessed and clearly communicated to all key stakeholders. - Leverage AI tools to optimize research, prototyping, and documentation workflows. - Support less experienced designers on the team and contribute to the broader Thoughtworks experience design community. Job qualifications Technical skills - You bring proven experience in digital product design, with strong UX/UI and prototyping skills across web and mobile. - You have hands-on experience working with metrics and data-driven decision-making to guide and validate design choices. - You bring a solid understanding of accessibility standards and their application in product design. - You have familiarity with experimentation frameworks, including A/B testing and hypothesis-driven design. - You bring knowledge of or an active interest in AI applied to design processes and tooling. - You have data visualization skills that you apply to storytelling and stakeholder communication. Professional skills - You are bilingual in English and Spanish, with the ability to work fluidly across both languages in client-facing and internal contexts. - You bring strong systemic thinking and the ability to frame strategic design decisions at the product and portfolio level. - You are comfortable leading discovery processes and influencing direction through research, not only execution. - You are skilled at facilitating client and team sessions, driving alignment across multidisciplinary agile teams. - You are a clear communicator who can present research methods, findings, and design rationale to diverse audiences. - You bring a collaborative and adaptable mindset, with experience navigating complex stakeholder relationships and building trust. If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply! Other things to know Learning & Development (L&D) There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. Benefits We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us. Some of the perks you will enjoy while working with us are: - Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance) - Keep growing thanks to Learning budget - Enjoy 2 days extra days off per year for learning - Unlimited Business Udemy access to learn - Brush up your English, Spanish, Catalan thanks to free online classes - Take care of your mental well-being thanks to ifeel app - Get a work from home budget - Team outing budget - Business trips will be stress free thanks to travel insurance - Enjoy working in an international, diverse and inclusive environment Our contribution to the Tech community Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast. About Thoughtworks Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world. Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary. We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country. #LI-SPAIN See here our AI policy.
Senior Product Designer
JerryJerry helps you save money on car expenses. Named a LinkedIn 2021 Top Startup.
• partner with PMs and engineers to define user problems, simplify data-heavy experiences, and design solutions that drive measurable outcomes • create user flows, low- and high-fidelity wireframes, prototypes, and final UI for features across Jerry’s core products • lead UX explorations for complex problems — structuring workflows that make car ownership and management feel simple and intuitive • leverage research, analytics, and experimentation to inform design decisions and validate your approach • collaborate with other designers to evolve our design system and raise our craft bar across mobile and web • thoughtfully apply AI to improve clarity, personalization, and automation in the experience


