• Manage the end-to-end site payment process for assigned clinical trials. • Ensure site payments align with approved study budgets and site agreements. • Monitor and track payment status, ensuring payments are issued according to contractual timelines. • Investigate and resolve payment discrepancies, delays, or site inquiries. • Act as a point of contact for payment-related inquiries from internal teams and sponsor representatives. • Partner with the Site Contracts & Budgets team to ensure financial terms in site agreements are accurately reflected in payment systems. • Configure payment schedules and milestones in investigator payment systems (e.g. Medidata payments). • Validate budget parameters prior to payment activation. • Supervise and mentor Site Payment Specialists. • Assign workload across studies and monitor team productivity. • Provide training on payment processes, systems, and compliance requirements. • Conduct performance reviews and support professional development. • Collaborate with Clinical Operations, Data Management, and Project Management to verify visit completion, milestone triggers, and data transfers. • Support internal and external audits related to site payments. • Maintain accurate documentation of payment approvals and financial records.

• Manage the end-to-end site payment process for assigned clinical trials. • Ensure site payments align with approved study budgets and site agreements. • Monitor and track payment status, ensuring payments are issued according to contractual timelines. • Investigate and resolve payment discrepancies, delays, or site inquiries. • Act as a point of contact for payment-related inquiries from internal teams and sponsor representatives. • Partner with the Site Contracts & Budgets team to ensure financial terms in site agreements are accurately reflected in payment systems. • Configure payment schedules and milestones in investigator payment systems (e.g. Medidata payments). • Validate budget parameters prior to payment activation. • Supervise and mentor Site Payment Specialists. • Assign workload across studies and monitor team productivity. • Provide training on payment processes, systems, and compliance requirements. • Conduct performance reviews and support professional development. • Collaborate with Clinical Operations, Data Management, and Project Management to verify visit completion, milestone triggers, and data transfers. • Support timely and accurate monthly accrual reporting, payment processing, and cash reconciliation. • Ensure payment processes adhere to contractual obligations, sponsor requirements, and financial and regulatory guidelines. • Maintain accurate documentation of payment approvals and financial records. • Support timely and accurate financial accrual reporting on monthly basis.

• Provides essential support in bolstering patient safety • Offers valuable assistance in delivering safety-related perspectives for NPI projects and clinical studies • Conducts literature reviews and surveillance activities to identify emerging safety issues • Provides answers to safety-related inquiries from healthcare professionals • Analyzes safety data from clinical trials and post-market surveillance to identify potential safety signals

• Work closely with technical teams and clients to build and support software development • Understand customer needs and propose the best solutions • Manage a technical team to deliver quality software and iterative value to end users • Be an experienced agile practitioner who understands agile practices and helps the team to introduce and maintain relevant agile tools and techniques • Build a healthy team culture, coaching and facilitating, protecting the team from distractions and demotivation • Build and maintain a collaborative and productive relationship with clients • Work with technical leads to support the technical growth and development of the team • Define and measure metrics with the team to enable tracking of progress and understanding areas for improvement • Manage team member objectives, performance, holidays, and sick days • Manage team budget, profitability, and team shape where appropriate