Role Description We are seeking a dynamic and experienced professional to lead our Vendor Management Office (VMO) for software and SaaS vendors. This role is responsible for managing the entire vendor lifecycle of strategic technology partners, including contract management, performance monitoring, compliance, and relationship management. The ideal candidate will have deep knowledge of SaaS solutions, cloud technologies, and experience managing large strategic vendors such as Uber, Amazon, and Microsoft. Key Responsibilities - Manage the full vendor lifecycle for SaaS and technology partners, including requirement gathering, contract execution, performance monitoring, and compliance. - Develop and maintain a comprehensive vendor performance framework to ensure service delivery excellence and alignment with organizational objectives. - Build and maintain strong relationships with strategic technology vendors, acting as the primary point of contact to resolve issues and drive continuous improvement. - Lead quarterly business reviews (QBRs) and other management forums with key vendors. - Manage enterprise software licensing lifecycle across infrastructure platforms including OS, virtualization, cloud, security, database, collaboration, and productivity tools. - Ensure optimization of software licensing models (subscription, enterprise agreements, hybrid-use benefits, SaaS vs perpetual) to control costs and improve utilization efficiency. - Lead vendor negotiations for infrastructure licensing agreements such as Microsoft Enterprise Agreements (EA), CSP programs, AWS/Azure licensing models, and other strategic OEM partnerships. - Negotiate complex vendor contracts and service agreements to secure favorable terms and ensure operational efficiency. - Lead RFP/RFI processes to identify and select strategic SaaS and software vendors, ensuring alignment with business and technology requirements. - Collaborate with internal stakeholders across IT, product, and business teams to align vendor strategy with organizational goals. - Drive strategic sourcing initiatives focused on SaaS adoption, cost optimization, process improvement, and innovative vendor solutions. - Ensure all vendors comply with company policies, service level agreements (SLAs), and performance standards. Qualifications - Bachelor’s or master’s degree in business administration from IIMs, IT, Supply Chain, or related field. - 10+ years of experience in vendor management, preferably with SaaS/software vendors. Preferred Qualifications - Proven experience managing large strategic technology vendors (e.g., Uber, Amazon, Microsoft). - Managed the Software Asset Management (SAM) portfolio covering budget planning, program execution, operations, and resourcing, while driving optimization initiatives to achieve targeted cost savings. Also led enterprise-wide digital ITSM transformation initiatives. - Strong knowledge of SaaS solutions, cloud technologies, and IT vendor management. - Exceptional negotiation, stakeholder management, and cross-functional collaboration skills. - Excellent communication, presentation, and problem-solving abilities. - Familiarity with VMO tools and vendor management platforms. Benefits - At Gruve, we foster a culture of innovation, collaboration, and continuous learning. - We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. - If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Deine Mission: - Neukundenakquise: Du gewinnst neue Arbeitgeber als Kund:innen für unsere Marke Studydrive, indem du sie von unserer einzigartigen Mission überzeugst und darin berätst, wie sie die Fachkräfte von morgen von sich begeistern können. - Key Account Management: Du unterstützt Arbeitgeber dabei, langfristig die besten Talente für sich zu gewinnen. Dazu arbeitest du strategisch mit deinen Ansprechpartner:innen und verbindest die Herausforderungen mit den passenden Angeboten von Studydrive. Du hast die Möglichkeit, dein Account-Portfolio gezielt selber auszubauen. - Weiterentwicklung: Wir entwickeln unser Team, unsere Vision, unseren Pitch und unsere Produkte immer weiter, um unser Standing als Marktführer weiter auszubauen. Du bist aktiver Teil und bringst deine Energie und Perspektiven für das gemeinsame Wachstum ein. Das bringst du mit: - Du bringst mehrere Jahre Berufserfahrung im Sales und (Key) Account Management im B2B Umfeld mit. - Du hast Spaß an der (Kalt-)Akquise von neuen Kunden und willst in einem KPI-orientierten Salesumfeld arbeiten. - Du bist es gewohnt, strategisch und beratend zu verkaufen - für den langfristigen Erfolg deiner Kunden. - Du kommunizierst fließend auf Deutsch und hast gute Englischkenntnisse. - Du bist ein Team-Player und gibst aktiv wertvolles Feedback und forderst dieses ein – damit alle Team-Mitglieder jeden Tag besser werden. - Du bringst Reisebereitschaft mit, um Bestandskunden zu besuchen oder Studydrive auf Veranstaltungen zu repräsentieren. - Durch dein Studium verstehst du, wie unsere Zielgruppe denkt. Wichtig: Du hast die Gehaltsrange gesehen und bist damit einverstanden. Gehälter bestehen bei uns aus einem Fixum von ca. 70 % und einem variablen Anteil von ca. 30 %, den du dir erarbeiten kannst. Was wir bieten: - Alle Stellen (auch Führungspositionen) in Voll- & Teilzeit möglich - Flexible Vertrauensarbeitszeiten - Remote first Company (100% remotes Arbeiten möglich) - Onboarding-Programm - Moderne Büroräume in Köln und Berlin - Fördermaßnahmen (Interne Academies, Workshops und individuelle externe Maßnahmen) - Regelmäßige Teamevents - Firmenfeier (3 Mal im Jahr) - Monatliches Benefit Budget nutzbar für z.B. Deutschlandticket, BusinessBike, Urban Sports Club und vieles mehr - Hundefreundliches Büro - Sabbatical-Option - 3 Monate im Jahr Working from Abroad im Europäischen Wirtschaftsraum - Choice of Hardware - Anonyme Krisenberatung über externen Dienstleister (PME) - 30 Tage Urlaub + Silvester, Weihnachten und 1 Culture Day (Also eigentlich 33 Tage) __________________________ Studydrive ist Europas größte Studierenden-Community! Mit über 3 Mio. registrierten Studierenden verändern wir den Bildungsmarkt. Für unsere Nutzer:innen sind wir fester Bestandteil des täglichen Lebens, denn hier finden sie direkten Zugang zu ihren Mitstudierenden, zu hilfreichen Lernunterlagen und zu allen Antworten auf ihre wichtigsten Fragen rund ums Studium. Gleichzeitig bieten wir unseren Unternehmenskunden einen einzigartigen Zugang zum größten Pool an Nachwuchskräften in Europa. Wir sind unverzichtbarer Partner im Recruiting- und Employer Branding von Nachwuchskräften und entwickeln laufend mit den renommiertesten Unternehmen in Deutschland neue Formate zur Gewinnung von Young Talents. Wir sind 2013 als Startup gestartet und seit 2019 Teil der erfolgreichen und internationalen StepStone Gruppe. Seit 2025 sind wir Teil von meinestadt.de.

Software Support and Connectivity Specialist United States – Remote The Software Support and Connectivity Specialist is responsible for supporting customers with software and connectivity inquiries related to hearing aid technology. This role acts as a subject matter expert in fitting software, Bluetooth connectivity, and eServices, while collaborating cross-functionally to deliver an exceptional customer experience. Responsibilities: - Support customers through incoming software and connectivity support queues - Handle escalations from Audiology Technical Support and Consumer Connectivity teams - Provide support for Bluetooth and wireless accessory troubleshooting - Conduct scheduled outbound calls to assist customers with technical issues - Act as a subject matter expert for Sonova fitting software and Noah applications - Collaborate with internal teams across technical support, marketing, and product teams - Develop innovative solutions to improve customer and employee experience - Participate in meetings and initiatives to support business growth More about you: - High School diploma required - Associate’s or Bachelor’s degree in IT, Software, or related field preferred - 5+ years of experience in a technical software support environment - Experience supporting high-tech or medical device products preferred - Strong problem-solving and analytical skills - Excellent communication and organizational abilities - Ability to manage multiple priorities and work independently - Knowledge of hearing aid fitting software, Noah applications, or networking is a plus A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact:wholesale.HR@sonova.com Sonova Human Resources What we offer: Medical, dental and vision coverage* Health Savings, Health Reimbursement, Flexible Spending/Dependent Care AccountsTeleHealth options 401k plan with company match* Company paid life/ad&d insurance Additional supplemental life/ad&d coverage available Company paid Short/Long-Term Disability coverage (STD/LTD) STD LTD Buy-ups available Accident/Hospital Indemnity coverage Legal/ID Theft Assistance PTO (or sick and vacation time), floating Diversity Day, & paid holidays* Paid parental bonding leave Employee Assistance Program Robust Internal Career Growth opportunities Tuition reimbursement Hearing aid discount for employees and family Internal social recognition platform *Plan rules/offerings dependent upon group Company/location. This role's pay range is between: $30 – $36 per hour. This role is also bonus eligible. How we work: At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration while supporting flexible and effective remote work environments.

JOB SUMMARY The Software Solution Senior is a key member of the Client Accounting Advisory Services team responsible for designing, developing, and implementing high-quality accounting software solutions. This role requires a technical background, leadership skills, and the ability to collaborate with cross-functional teams to deliver innovative accounting software solutions that meet client needs. The Software Solution Senior will also provide guidance and mentorship to associate team members. JOB DESCRIPTION - Lead the design and configuration of accounting software modules or applications, ensuring adherence to industry standards and best practices - Collaborate with product managers and business analysts to gather software requirements and translate them into technical designs - Develop and maintain an understanding of accounting principles and practices to effectively design and implement software solutions for accounting workflows - Provide training to end users on software features and functionalities - Prepare comprehensive documentation, including user manuals, guides, and training materials, to support software implementation and usage - Provide ongoing technical support to clients through various channels, including phone, email, and remote access and use of the support ticketing system (Issuetrak) - Collaborate with cross-functional teams to define and execute software testing strategies, ensuring the reliability and accuracy of accounting software solutions - Stay up to date with emerging technologies and industry trends in accounting software to contribute to the continuous improvement of software offerings - Troubleshoot and resolve complex technical issues related to accounting software implementation, data integration, and system performance - Collaborate with product managers and stakeholders to prioritize software features and enhancements based on client needs and market demands - Participate in the life cycle of a software implementation and support, including requirements analysis, estimation, planning, and release management - Conduct Software demonstrations, create pricing quotes, draft engagement letters - Assist with Software Vendor invoice processing/allocations for client billing Supervisory responsibilities - May supervise subordinate team members Work environment - Work is conducted in a professional office environment with minimal distractions Physical demands - Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time - Must be able to lift up to 15 pounds at a time Travel required - Occasional travel, but unpredictable, based on client needs Required education and experience - Bachelor’s degree in accounting, accounting information systems, or relevant, hands-on accounting system implementation experience - 3+ years of relevant experience - Current experience and technology skills using Sage Intacct, QuickBooks Online, or similar accounting software - Proficient with using Microsoft Office (Word, Excel, PowerPoint, and Outlook) Preferred education and experience - Advanced degree or relevant certifications Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice. WHO WE ARE UHY is one of the nation’s largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients’ business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.