• Own problems, not tickets. Talk directly to restaurant operators. Find the real friction. Define what we should build next. Build it. • Go end-to-end. Design the experience, architect the system, write the code, and own the outcome. You're accountable for the full arc from insight to shipped product. • Move fast, deliver excellence. AI lets us build 10x faster than we could a few years ago. You use that leverage to drive product excellence. • Shape our product direction. Your intuitions about what customers need should influence our roadmap, not just your next sprint. We want product thinkers, not ticket closers. • Hold the bar for craft. Clean, maintainable code. Intuitive, beautiful UX. • Be a user whisperer. Build relationships with operators. Bounce ideas off them. Know them by name. Iterate with them in real time.

• Deliver engaging 1:1 online tutorials for students preparing for the 11+ • Use insights from the Atom platform to tailor your sessions • Support students to build confidence, problem-solving skills, and exam technique • Maintain communication with parents and the Atom Client Management Team • Complete short lesson reports after sessions

• Providing technical and functional expertise during the sales process. • Demonstrate how Coupa can meet and exceed the business need of our prospects with clear focus on measurable value. • Provide strong technical understanding of our products with the ability to discuss and demonstrate architecture and integration. • Platform Demonstrations, RFP assistance, IT Workshops, Training, Presentations, and Document Creation. • Subject matter expert that can provide valuable sales insights to their salespeople and prospects. • Managing accounts where 50-75% of your time may include travel. • Help to grow Coupa as the leader in the Business Spend Management space. • Collaborate as a team to share and scale knowledge across the broader organization.

• Manage retention work for each assigned participant to deliver the highest quality customer experience within required program timelines • Build strong rapport with participants within a virtual environment to help retain and engage them for future clinical studies • Prepare participants to participate in clinical studies through education using provided educational materials • Understand when a participant requires more or less engagement and tailor their retention experience accordingly • Connect participants with study sites when sites have a study for which the participant may qualify • Organize and share lab and other test results with internal staff including PIs and recruitment team • Understand when to escalate lab and other test results to physicians for review and correctly follow program guides, SOPs, and other written instruction regarding health related escalations • Manage and update participant retention activity in a dedicated tech management system in real time • Work effectively with other CSC-Rs, physicians, and sites • Review and give input in the development of education materials for the retention program • Identify and implement new ways of retaining and engaging potential study participants • Schedule, prepare for, and facilitate participant calls in accordance with the program guidelines • Analyze and understand study protocols in order to help match potential participants to them • Additional duties and responsibilities may be assigned as needed