We work to fight poverty and achieve social justice by empowering women and girls. www.CARE.org
Central Study Coordinator – Retention
Location
Brazil
Posted
88 days ago
Salary
0
Seniority
Junior
Job Description
Central Study Coordinator – Retention
CARE
• Manage retention work for each assigned participant to deliver the highest quality customer experience within required program timelines • Build strong rapport with participants within a virtual environment to help retain and engage them for future clinical studies • Prepare participants to participate in clinical studies through education using provided educational materials • Understand when a participant requires more or less engagement and tailor their retention experience accordingly • Connect participants with study sites when sites have a study for which the participant may qualify • Organize and share lab and other test results with internal staff including PIs and recruitment team • Understand when to escalate lab and other test results to physicians for review and correctly follow program guides, SOPs, and other written instruction regarding health related escalations • Manage and update participant retention activity in a dedicated tech management system in real time • Work effectively with other CSC-Rs, physicians, and sites • Review and give input in the development of education materials for the retention program • Identify and implement new ways of retaining and engaging potential study participants • Schedule, prepare for, and facilitate participant calls in accordance with the program guidelines • Analyze and understand study protocols in order to help match potential participants to them • Additional duties and responsibilities may be assigned as needed
Job Requirements
- Fluent in Portuguese, Spanish and/or English is a bonus
- At least 6 months of relevant clinical research experience
- Experience working on high volume screening studies
- Experience with patient education and retention
Benefits
- Paid Time Off (PTO) and Company Paid Holidays
- Medical, dental, and vision insurance plan options
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