Automation platform that helps field service orgs maintain critical assets driving sustainability and connectivity.
Client Partner, Professional Services
Location
Florida
Posted
171 days ago
Salary
0
Seniority
Senior
Job Description
Client Partner, Professional Services
Zinier
• Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs • Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements • Drive delivery for large enterprise customers • Lead discovery sessions, support UAT, and manage go-live activities • Ensure customers realize full platform value post-launch • Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes
Job Requirements
- Strong command of Spanish, with the ability to communicate effectively across multilingual customer and technical teams.
- Excellent customer-facing and stakeholder management skills, with proven ability to instill confidence with technical audiences
- Strong experience in digital or IT transformation projects
- Tech-savvy and solution-oriented—comfortable navigating complexity without being a developer
- Proven ability to manage large, complex enterprise projects
- Strong communication skills and emotional intelligence, and ability to bridge business and technical perspectives
- Experience in Field Service Management (FSM), Telecom, or Utilities is a plus, but not required
Benefits
- Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements
- Drive delivery for large enterprise customers
- Lead discovery sessions, support UAT, and manage go-live activities
- Ensure customers realize full platform value post-launch
- Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes
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