Customer Solutions Engineer (C#, Angular, Automation, AI) Job Overview We are seeking a Customer Solutions Engineer who combines strong consulting and customer engagement skills with hands-on software engineering expertise. This role is primarily customer-facing after the sale, embedding with customers during onboarding, activation, and adoption to implement solutions, integrate systems, validate workflows, and ensure successful realization of business value. This role also involves meaningful interlocks with Product, Engineering, Sales, and Customer Success teams to influence solution delivery approaches and contribute feedback that shapes the future product roadmap. You will help drive activations, tailor solutions to customer needs, and contribute to long-term customer satisfaction and platform adoption. A Day in the Life - Lead discussions with customer stakeholders to understand business goals, workflows, and success criteria - Conduct discovery and requirement refinement focused on implementation and value realization - Set up and configure APIs to securely connect Adlib Transform with enterprise systems and content stores - Execute development sprints to build or extend n8n workflows for automation, processing, and orchestration - Develop and test C# and Angular components to support customer-specific workflows and integrations - Design and implement LLM-powered RAG systems, including data preparation, retrieval logic, and validation - Work directly with customer teams to validate solutions, train users, and transition to operational use - Collaborate with Product and Engineering to validate assumptions and share field-driven insights - Document configurations, architectural decisions, and lessons learned for reuse and scale Key Responsibilities Post-Sale Solution Delivery & Activation - Drive customer activations using Adlib Trust Kits, PrecisionPaths, and automation templates - Partner with customers to understand business processes and translate them into technical solutions - Configure, customize, and integrate solutions using APIs, automation tooling, and workflow patterns - Build, operate, and optimize n8n workflows and related automation logic - Implement and support LLM-enabled workflows, RAG pipelines, and agent-assisted systems - Facilitate workshops, deep-dives, walkthroughs, and knowledge transfer activities - Ensure production readiness, validation of outcomes, and operational stability - Produce and maintain high-quality customer documentation and handoff materials - Manage delivery tasks, dependencies, and timelines with clear ownership Full-Stack Engineering & Technical Execution - Design, develop, and maintain C# and Angular software aligned with customer needs - Troubleshoot complex issues across front-end, backend services, automation, AI pipelines, and integrations - Contribute reusable components, patterns, and deployment modules to enhance scalability Cross-Functional Collaboration & Feedback - Work with Support, Customer Experience, Product, and Engineering to resolve issues and improve outcomes - Capture customer needs and feedback to influence product improvements and prioritization - Support internal teams with technical context, deployment insights, and best practices - Facilitate knowledge transfer across teams to improve delivery models and surface patterns Business Metrics and Outcomes This role is accountable for delivering meaningful customer and business impact, including: - Customer Time-to-Value: Speed from implementation kickoff to first realized outcomes - Implementation Success: Delivery of engagements on time, within scope, and aligned to expectations - Adoption & Satisfaction: Operational adoption of delivered solutions and positive customer feedback - Deployment Quality: Stability, correctness, and maintainability of delivered solutions - Delivery Reliability: Consistency in meeting timelines and milestones - Reusable Assets: Contribution of documented patterns and components that scale Required Skills and Qualifications Technical Skills - 3 to 7 years of professional software development experience - Strong working knowledge of C#, .NET, Angular, and SQL - Experience with REST APIs, enterprise system integration, and workflow automation - Practical understanding of LLMs, RAG architectures, and AI agentic concepts applied in real systems Customer-Focused Skills - Prior customer-facing consulting or implementation experience in a technology company - Experience in roles such as Implementation Engineer, Technical Consultant, Customer Success Engineer, or Solutions Engineer focused on post-sale delivery - Ability to uncover business challenges, articulate options, and translate them into implementation plans - Strong communication with technical and business audiences - Ability to manage delivery workstreams, dependencies, and stakeholder expectations Desirable Experience - Experience designing, building, or architecting n8n workflows or similar automation platforms (e.g., Workato, Camunda, Airflow) - Hands-on implementation of LLM-based workflows, RAG pipelines, or agent-assisted systems - Familiarity with enterprise content management systems and document-centric workflows Education - Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent practical experience - Prior customer-facing consulting or implementation experience strongly preferred Location Oakland, California (Remote) Employment Type Full-Time

• Achieve a defined annual sales target that enables RES to achieve its strategic growth plan • Prospect and develop a sales pipeline of 4x to goal and drive growth in the core business and emerging strategic solutions • Lead multi-disciplinary teams in the RES sales process to market its solutions to a list of target clients • Position RES as a strategic advisor that monitors relevant client issues and engages with innovative solutions • Attend and speak at conferences and trade groups, and identify other external leadership roles to elevate brand awareness for RES and drive lead generation • Monitor and share feedback about changes in customer behavior and preferences so RES can actively refine its offering

Descripción Por qué Enterprise? Enterprise Mobility es una multinacional líder mundial en el sector de la movilidad. Tiene una red mundial presente en más de 90 paises, formada por más de 90.000 empleados, más de 9.500 oficinas y más de 2.3 millones de vehículos que trasladan a los clientes a donde necesiten ir. En España, Enterprise se instala en el año 2012, y desde ese momento no hemos dejado de crecer y crear muchas oportunidades, contando ya con más de 150 oficinas por todo el territorio español. Esta posicion se realizará en modalidad teletrabajo, con la posibilidad de viajar a nuestras oficinas centrales en Madrid y otras partes de España puntualmente. Responsabilidades ¿Cómo será tu día a día? La persona seleccionada será responsable de la valoración técnica de daños en vehículos de la flota, realizando la mayor parte de los peritajes en modalidad de teletrabajo mediante el uso de sistemas y herramientas internas de la compañía. • Realizar peritajes de vehículos principalmente en modalidad de teletrabajo mediante el uso de sistemas y herramientas internas • Analizar y valorar daños, presupuestos y documentación técnica asegurando criterios de seguridad, calidad, coste y tiempo de reparación • Validar presupuestos y procesos de reparación conforme a los estándares establecidos por la compañía • Asesorar técnicamente a talleres, proveedores y equipos internos en relación con métodos y soluciones de reparación • Gestionar y actualizar los expedientes de peritación en los sistemas internos garantizando la correcta trazabilidad • Colaborar con el equipo para el cumplimiento de los KPI del área y los objetivos operativos Requisitos ¿Qué buscamos en ti? • Formación acreditable como Perito de Automoción o Perito Tasador de Vehículos • Experiencia previa minima de 2 años como perito de automoción, asesor técnico o en valoración de daños de vehículos • Conocimiento de procesos de reparación, costes, tiempos y criterios de seguridad en talleres • Manejo habitual de herramientas de peritación y valoración, Audatex, GT Motive o similares • Capacidad para trabajar de forma autónoma y organizada en entorno de teletrabajo • Buen manejo de herramientas informáticas y disposición para aprender sistemas internos • Habilidades de comunicación para la interacción con talleres, proveedores y equipos internos • Orientación a resultados, control de costes y cumplimiento de KPI • Atención al detalle y capacidad de análisis técnico • Flexibilidad y adaptación a un entorno dinámico y de ritmo elevado ¿Qué te ofrecemos? - Contrato indefinido en modalidad de teletrabajo (5 dias a la semana) - Salario inicial 28K bruto - Crecimiento salarial y un atractivo paquete de beneficios. - Ambiente divertido, inclusivo y multicultural. - 26 días laborables de vacaciones.

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Career The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey. You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice. Your Impact Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by: - Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions. - Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers. - Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate. - Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers - Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions. - Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences - Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities. - Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy. - Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner - Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space - Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap Qualifications Your Experience - 3+ years experience in pre-sales/sales engineering - Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE. - Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred - Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal - Creating and delivering technical presentations, workshops, or technical validation engagements - Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies - Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions - Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred - This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position. - Proficient in English Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $173,000.00 - $237,500.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.