Role Description BPBO IPP trainer will be responsible for training delivery of approved training content, quality and coordination for all new hire, refresher, and launch trainings for all BPBO IPP skillsets. - Deliver blended learning (instructor led training and eLearning) classes and programs for new hires, new skills (cross-training), continuing education, and refreshers as necessary for global investigators. - Manage and own batch upload to Intake Tool to ensure capturing of new hire trainees. Own completion of trainee surveys, quizzes and tests with upload to LMS where needed or other compiling tool. - Understand the needs of the different participants and frame the training structure accordingly. - Work with the Ops/WF team effectively to manage schedules and attendance for the trainings. - Collaborate with the Ops team to understand all necessary aspects and needs of training, ensuring they meet the objectives, purposes, and achievements. - Manage the logistics of learning and create an effective learning environment along with reporting on testing results. - Work with Ops/LXD Team to develop and create training modules, customizing them according to specifications of the individuals and operational needs. - Communicate with appropriate business owners, other trainers, site managers, and management to ensure that all trainings are conducted on time and with sufficient resources and facilities. - Track and analyze effectiveness and progress of trainings delivered. - Responsible for escalating possible new hire attrition and flagging poor performance, misfit skills, or behavioral issues in training promptly. - Demonstrate expertise in facilitating, planning, implementing, and assessing blended learning by passing the in-house accreditation program in training as well as regular teach-back/observation sessions. - Support quality and assurance initiatives when not in training. - Responsible for the overall execution of the TNI, content development, and training delivery for the designated Group/process. - Proactively call out associated risks, dependencies, and the risk mitigation plan. - Create, foster, and maintain a high-quality performance improvement program that offers fair and consistent feedback to our investigators, providing an accurate and quantifiable picture of TSE to the broader Amazon India community. - Participate in the design and development of associate materials and curriculum in conjunction with identified needs, performance deficiencies, and industry changes. - Responsible for mitigating and eliminating gaps in training occurring due to issues or concerns with communication skills and language skills. - Ensure that training curriculum is aligned as per requirements of the floor. - Responsible for continuous self-development by keeping abreast with current industry training practices. - Able to assimilate training materials, bridge any gaps between understanding and execution, and facilitate learning in the classroom by organizing and presenting material optimally for the target skill or knowledge being transferred. - Ensure conversion of new hires within Ramp period to match business as usual state, reduction in repeat errors. - Should be flexible in working shifts that meet the business requirements. - Should be able to coach and mentor investigators effectively during training and ramp period. - Should be able to work on internal tools effectively. Qualifications - Speak, write, and read fluently in English. - Minimum 18 months of hands-on experience working with IPP queues. Requirements - 1+ years of work experience. - 18+ months of demonstrated experience processing and managing IPP queue operations. Company Description Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Role Description The Middle School English Teacher is a highly qualified, state certified educator responsible for delivering specific course content in an online environment. Teachers provide instruction, support, and guidance, manage the learning process, and focus on students’ individual needs. They actively work closely with students and parents/learning coaches to advance each student’s learning toward established goals. Teachers typically work from home but must travel occasionally throughout the year to various school functions, such as state testing or as otherwise required by the school. - Provides rich and engaging synchronous and asynchronous learning experiences for students - Commitment to personalizing learning for all students - Demonstrates a belief in all students’ ability to succeed and meet high expectations - Differentiates instruction based on student level of mastery - Augments course content according to prescribed policies and procedures using appropriate asynchronous and synchronous tools under guidance from principal and coach - Maintains grade book ensuring student academic integrity, makes student placement and promotion decisions, and alerts administrators to concerns about student performance and progress - Prepares students for high stakes standardized tests - Establishes and maintains positive rapport with families and regularly communicates with and responds to students and learning coaches/parents in a timely manner - Supports learning coaches/parents with student curricular and instructional issues, as well as basic troubleshooting in a virtual classroom environment that is in line with academy policies and procedures - Travels as required (on average once per month and/or approximately 20% of the time) for face-to-face professional development, student testing, and as required by school Qualifications - Bachelor's degree - Active state teaching license - Ability to clear required background check Requirements - Experience working with proposed age group - Experience supporting adults and children in the use of technology - Experience teaching in an online (virtual) and/or in a brick-and-mortar environment - Experience with online learning platforms - Ability to work collaboratively with other teachers to interpret and produce numeric, tabular, and graphic representations of student data, and use it to drive instructional decisions - Receptive to receiving coaching regularly with administrators and teacher trainers - Ability to embrace change and adapt to ensure excellent student outcomes - Proficient in Microsoft Excel, Outlook, Word, PowerPoint - Ability to rapidly learn and adapt to new technologies and teaching platforms - Ability to maintain teacher certification/professional development hours and fluency in K12 systems, programs and curriculum Benefits - $49K plus the eligibility of a performance bonus Work Environment - This position is virtual

Role Description A remote Paraprofessional Teacher works in schools to support students with special needs and who may require additional assistance. They work closely with the school’s special education teachers, certified teachers, and school administrators to implement instruction and support that meets students’ individualized needs. This role supports students in obtaining the goals and benchmarks written in their Individual Educational Plan (IEP). Essential Functions: - Assist teachers in delivering instruction using differentiated methods that meet the needs and goals of the student’s IEP. - Work with assistive technology, when needed, to teach regular education curriculum using different methods to better meet student needs. - Co-teach and collaborate with special education teachers, general education teachers, and coaches to share strategies for modifications, accommodations, and interventions. - Coordinate with the Special Education Teacher on special education requirements needed to meet the needs of the students in the regular education inclusion program, their IEP goals, and objectives. - Utilize knowledge of state standards and testing requirements to assess students for mastery and validate student learning. - Prepare students for standardized tests; assist with testing for local and state assessments. - Facilitate regular communication with students, parents, teachers, coaches, staff, administrators, and other legitimate stakeholders regarding student performance, progress, and academic expectations. - Work generally to establish and maintain positive relationships with families. - Track student progress and motivate students using incentives that reinforce individual goals. - Enter documentation and perform other record-keeping in appropriate systems. - Work with the Special Education team to maintain compliance with Company and the District’s record-keeping requirements. - Provide necessary reports. - Participate in meetings regarding special education students. - Participate in regularly scheduled staff meetings and professional development (virtual and face-to-face). - Solve day-to-day problems presented by staff and students. - Collaborate with the Special Education team and school in developing an effective Special Education program. - Participate as a member of the Response to Intervention process, if asked to. - Participate in school committee work to plan assemblies, school events, school-wide incentives, community service opportunities. - Assist with pre- and post-school duties including club sponsorship; lunch, before, or after school duties, as required. - Communicate needs to the school leadership team regarding special education students as appropriate. - Promote a positive school environment by holding students accountable for all school and classroom rules and policies. Qualifications - High School Diploma AND one (1) year of providing support to students OR equivalent combination of education and experience. - Ability to pass a required background search. Requirements - Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. - Excellent communication and time management skills. - Ability to travel 20% of the time for meetings, professional development, state testing, etc. Benefits - Hourly rate: $15. - Eligible employees may receive a bonus. - Robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

Role Description The Master Teacher is a highly qualified, state certified teacher responsible for delivering specific course content in an online environment. Teachers provide instruction, support and guidance, manage the learning process, and focus on students’ individual needs. Additionally, the Lead Teacher acts as a member of the school leadership team, mentoring teachers and supporting virtual academy (VA) efforts to improve student performance. This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. Essential Functions: - Functions as a member of the school leadership team. - Manages/supervises and/or mentors teachers, providing coaching and formal evaluation. - Strives to proactively address identified needs and support efforts to improve student performance. - Orients teachers, communicates requirements, sets and enforces deadlines, maintains regular office hours to support teachers and students. - Understands how both diverse and unique characteristics of students and their families impact required support. - Learns the entire K12 curriculum for assigned grade levels and demonstrates knowledge of how state standards align with it. - Augments course content according to prescribed policies and procedures using appropriate asynchronous and synchronous tools. - Takes ownership for student’s academic progress and attendance, communicates expectations and shows an active interest in student’s achievement. - Supports teachers with curricular and instructional issues, balancing the flexibility of the K12 curriculum with Academy policies and procedures. - Focuses on ongoing tasks/projects related to managing school operations such as: - Recruiting/interviewing teaching candidates. - Training new teachers. - Implementing teacher evaluation processes. - Assisting with student-teacher matching. - Maintaining uniformity among teaching procedures. - Developing and implementing school policies/procedures. - Acting as a curriculum expert for a grade level/series of grade levels. - Coordinating aspects of testing readiness. - Assisting teachers in addressing low attendance and progress issues. - Preparing regular reports/facilitating communications. - Assisting with marketing events. Qualifications - Bachelor’s degree in education or related field. - Three (3) years of successful teaching experience including experience as a virtual teacher or equivalent combination of education and experience. - Ability to pass required background check. Requirements - Knowledgeable of state and charter school law and regulations. - Knowledgeable of the State Performance Standards. - Demonstrated leadership skills. - Exceptionally strong verbal and written communication skills. - Strong organizational skills. - Experienced in Word, Excel, PowerPoint, and able to learn specific student management system(s). - Ability to travel up to 20% of the time for work as may be required for training, professional development, meetings, etc. Benefits Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. Company Description K12 believes in Education for Any One. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. The mission of North Carolina Virtual Academy (NCVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Join us!