• Own the implementation of baseline technology controls • Work with cross-functional teams to automate evidence collection • Contribute to the design of scalable governance and issue-management processes • Translate risk requirements into practical controls • Track remediation progress and continuously improve controls • Conduct gap analysis for compliance certification • Prioritize remediation tasks based on risk assessment • Influence senior stakeholders across engineering for compliance

About the Role As a Technical Program Manager (TPM), at NinjaOne you will be the owner who drives critical engineering initiatives that need collaboration across multiple engineering and product teams. Join a newly formed team, where you can use your blend of technical curiosity, organizational skills, and project management. You will manage complex, multi-threaded projects from concept to delivery, ensuring that technical dependencies are mapped, risks are mitigated, and stakeholders are kept informed through high-signal reporting. You are responsible for the success of each program, setting and managing expectations within the working group and the leadership. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option. We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What You’ll be Doing - Outline Program Goals: outline goals for an engineering initiative and build alignment and shared vision within the working group to achieve the program outcomes and deliverables. Partner with Engineering leaders to understand constraints and translate them into requirements or plan workarounds that are acceptable. - Cross-Team Coordination and Collaboration: work with multi-disciplinary software engineering teams through continuous coordination, weekly reviews, status check points. Understanding the end-to-end cycle of product delivery and collaborate with multiple leaders and teams including Development, Quality Assurance, Site Reliability Engineering, DevOps and Senior Leadership. - Project Management: build and maintain comprehensive project plans including tasks dependency charts and risk register. Manage multiple concurrent workstreams without losing sight of the critical path. Build a rhythm of reporting project statuses in the form of Executive Summaries and Detailed Status to the working groups. - Risk & Stakeholder Management: identify potential bottlenecks and program risks early, including technical, resources and other factors that can impact the outcome of a program. You are responsible for mitigation strategies and provide transparent reporting to senior leadership. Conduct simple audits, checkpoints, and milestone reviews to assess risk. - Change management: expect and manage change through impact assessment, communications and driving decisions. - Influencing and Conflict Resolution: Build strong, trust-based relationships across the organization. Understand our ecosystem, influence decisions, and advise decision makers to help the project success. Build consensus and shared vision by bringing options to the table. Navigate healthy conflict and drive consensus to keep the program moving forward. - Other duties as needed About You - Bachelor’s in Computer Engineering, Computer Science, or equivalent technical field; relevant work experience will also be considered. - 5+ years in Technical Program Management in a SaaS Software company, on an Engineering Team. - Held a position as an Engineering Leader with a SaaS platform or a Cyber Security environment. - Good understanding of standard software practices like Agile, Scrum, release management etc. - Experience working with cloud-scale infrastructure, software components, and product architecture. Well versed with services offered by hyperscalers, such as AWS. - Power user of tools like JIRA, ensuring optimized workflows, accurate data for reporting, and single source of truth for the project activities. - Articulate product and project technology to all levels of an organization. - Ability to operate independently in a fast-paced, high-growth environment and deliver high impact outcomes. Comfortable with ambiguity and can define details without supervision. - You are inherently curious to learn and understand the ecosystem that you will be working, Curiosity is one of our core values. - Previous experience collaborating with a global team, especially in a fully remote cultures and managing the accountability of tasks. - Excellent written and verbal communication skills are required for this role to be successful. We are a collaborative, fast moving and succinct organization, with a communication style to match. About Us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunities for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $150,000- $275,000 per year. For roles based in New York, the base salary hiring range for this position is $150,000- $275,000 per year. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-MM #LI-Remote #LI-Hybrid #BI-Remote #BI-Hybrid

• Infrastructure Strategy: Collaborate with Trading Operations, Risk, and Data Science to define and execute the trade, risk, and operations roadmap, ensuring Acorns’ day to day trading is able to scale and Acorns’ risk platform is dynamic to enable net new product opportunities. • Customer Experience Optimization: Improve on the day to day trading experience and lead improvements for the product experience directly related to risk and trading in order to deliver a high quality customer experience while inserting “Smart Friction” to keep Acorns’ customers safe. • Risk Workflow Orchestration: Build and manage tools that empower Risk Operations teams to update rules and manage queues independently, reducing the need for constant engineering support. • Vendor Management: Lead the evaluation and implementation of third-party trading, risk and operations tools improve operational efficiency and unlock new capabilities for the company and product. • Operational Efficiency: Treat "Operations as a Customer" by driving AI workflow strategies and tools that help scale the existing team's value and efficiency.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. We are looking for an experienced Technical Program Manager to join our Go-to-Market Systems team within GTM Ops, supporting the Global Sales Organization. As a TPM, you will lead your team in driving cross-functional initiatives that span multiple teams across the business. You’ll partner with GTM leadership to evaluate prioritization, tradeoffs and risks related to the programs you own. Who we are: The Go-to-Market Systems team (GMS) is a fast-paced, high impact team dedicated to enabling operational efficiency and best-in-class sales execution through technology. We operate within the GTM organization and are responsible for the architecture, implementation, and continuous improvement of the tools and systems that our sales and support teams rely on to drive our ads business. At Reddit, Technical Program Managers use technical judgment to define and drive large programs across multiple teams. They partner closely with GTM Ops leaders to develop strategies and solutions, drive project impact, execute on planning and gain alignment with sales leaders and cross-functional stakeholders. They engage with teams to determine root causes, identify and select alternative solutions, and use their technical expertise to understand the effects, impacts, and risks of a solution. Above and beyond program-level impact, they build execution processes and reduce inefficiencies to build overall scale. What you’ll do: As a Sr. Technical Program Manager on the Go-to-Market team, you will help develop our sales tool strategy and roadmap, execute key tooling initiatives, and drive impact for the GTM organization. In this role, you will: - Identify Opportunities. You don’t wait for others to bring problems to you. You understand the business deeply and proactively find opportunities to automate and improve the user experience. - Get Things Done. More than just building decks or delivering regular updates. You actually bring projects to completion, deliver real accomplishments for the business, and help your teams and stakeholders understand the difference. - Dive into Details. You understand the details of their projects and help guide them in active partnership with their teams. You don’t just stay high level or leave the details for other teams to figure out. You have the technical judgment to act as a partner with your teams in planning and decision-making. - Make Work Repeatable. You create and improve processes that light the path for others and prevent and remove recurring organizational toil. You set standards for the organization and aid in the adoption of these standards where relevant. - Mentor & Lead. You excel at influencing others in developing key organizational and project deliverables. You’re a leader within your projects and support people in the process. - Bring Order out of Chaos. You are known for leaving a program and the teams you support in a position of stronger organization than where they started, and those teams continue to succeed even when you are no longer specifically engaged in the project. What We Can Expect From You: - - 8+ years of overall experience in technical program management roles, with at least 4 years focused on supporting sales or revenue organizations. - Strong communication and influencing skills. - A team player mentality with the ability to work collaboratively across all levels of the organization. - Proactive and curious by nature. You are creative and enjoy taking unique approaches to solve problems. - Pragmatic; you take an iterative approach to developing processes and systems - Technical depth and judgment. - Analytical problem-solving experience with large-scale systems. - Strong working knowledge of sales tools ecosystem (i.e. CRM, Marketing Automation, CPQ, etc.) - Experience with digital advertising or ads monetization is a huge plus. Benefits: - Comprehensive Healthcare Benefits and Income Replacement Programs - 401k with Employer Match - Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support - Family Planning Support - Gender-Affirming Care - Mental Health & Coaching Benefits - Flexible Vacation & Paid Volunteer Time Off - Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $180,200—$252,300 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.