• Lead, manage, and support a team of scheduling associates to ensure high performance and efficiency • Oversee daily scheduling operations, ensuring accurate and timely coordination between clinical teams and caregivers • Coordinate key workflows including SOC (Start of Care), recertifications, and ongoing scheduling needs • Train, coach, and develop team members to improve performance and maintain quality standards • Identify process gaps and implement improvements to enhance scheduling efficiency and accuracy • Collaborate cross-functionally with clinical and operations teams to ensure seamless service delivery • Monitor team performance, KPIs, and scheduling outcomes to drive operational excellence

The Study Start Up Lead is responsible for providing leadership in the execution of operational strategy and management of start-up activities for all clinical trials, across all therapy areas. The role is the accountable person and single point of accountability for the study Start Up Metrics. This position works directly with Study Start Up Associate Director, LDL Managers, LDL, Global SSU Managers, CRO FSP (Functional Service Provider) CRA/CSA Managers in setting priorities and expectations for Study Start-Up. Key Responsibilities - Accountable to lead timely Start Up, operational management, completion and delivery of all clinical studies across multiple therapeutic areas to agreed start up timelines according to UQ (Upper Quartile), budget and quality target working according to Country regulations, GSK SOPs and GCP - Serves as the operational point-of-contact between the central GSK study team, global SSU team and within-country study team for Study Start Up activities - Ensures that critical study timelines related to study start up activities within-country are accurately forecasted - Accountable for maintaining internal tracking for study site status from initial site contact through site initiation and maintains clear internal team communication and documentation - Accountable via the Study Start-up Coordinators for delivery of country feasibility, site selection, recruitment planning, site training and regulatory package completion - Facilitates communication within the clinical team (e.g. Budget and Contracts team, Clinical Supplies, Regulatory, and monitoring) during site start up, closely monitoring site visit schedule to ensure site activation timelines are met - Accountable for study recruitment vendor relations and engagement including strategy for country recruitment strategy - Accountable for including clinical trial diversity planning in country and site feasibility and selection - Responsible for standardizing processes, identifying, and sharing best practices and representing his/her team on internal and cross functional process improvement teams - Consulted for administrative approach to PEER sites - Represent GSK in key events (i.e Forum, Symposium, Trade Association, etc) and discussion related to the development of clinical research activities / investigator partnerships - Is the point of contact for the FSP CRO Line Manager in charge of study management through the FSP (Full-Service Provider) model, providing / capturing regular feedback for assuring study delivery and sharing best practice - Accountable for managing locally all clinical operational aspects related to the Regulatory Vault approach Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: - Bachelors in a General Science Degree (i.e. life science, medicine, clinical research, pharmacy) and 5 or more years’ work experience in clinical operations, or Associates and 10+ years of experience in study management (e.g. study start up, trial management, CRA, etc). Preferred Qualifications: If you have the following characteristics, it would be a plus: - Bachelors Degree - Previous Oncology and Study Start Up experience strongly preferred - Profound operational knowledge of clinical research with experience in all stages of study lifecycle and understanding of R&D process - Good written and verbal communication skills in local language and in English - Strong computer skills: advanced/expert level of MS Office (PowerPoint, Excel, Word and Outlook) - Working knowledge of current clinical trial regulation - Solid experience regarding management of contracts - Given the nature of the job and accountabilities for local execution, project management skills are required to coordinate across all deliverables and manage local study teams to meet time, cost and quality requirements. #LI-REMOTE The US annual base salary for new hires in this position ranges from $115,500 to $192,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Site Name: Home Worker - USA Posted Date: Mar 30 2026 The Study Start Up Lead is responsible for providing leadership in the execution of operational strategy and management of start-up activities for all clinical trials, across all therapy areas. The role is the accountable person and single point of accountability for the study Start Up Metrics. This position works directly with Study Start Up Associate Director, LDL Managers, LDL, Global SSU Managers, CRO FSP (Functional Service Provider) CRA/CSA Managers in setting priorities and expectations for Study Start-Up. Key Responsibilities - Accountable to lead timely Start Up, operational management, completion and delivery of all clinical studies across multiple therapeutic areas to agreed start up timelines according to UQ (Upper Quartile), budget and quality target working according to Country regulations, GSK SOPs and GCP - Serves as the operational point-of-contact between the central GSK study team, global SSU team and within-country study team for Study Start Up activities - Ensures that critical study timelines related to study start up activities within-country are accurately forecasted - Accountable for maintaining internal tracking for study site status from initial site contact through site initiation and maintains clear internal team communication and documentation - Accountable via the Study Start-up Coordinators for delivery of country feasibility, site selection, recruitment planning, site training and regulatory package completion - Facilitates communication within the clinical team (e.g. Budget and Contracts team, Clinical Supplies, Regulatory, and monitoring) during site start up, closely monitoring site visit schedule to ensure site activation timelines are met - Accountable for study recruitment vendor relations and engagement including strategy for country recruitment strategy - Accountable for including clinical trial diversity planning in country and site feasibility and selection - Responsible for standardizing processes, identifying, and sharing best practices and representing his/her team on internal and cross functional process improvement teams - Consulted for administrative approach to PEER sites - Represent GSK in key events (i.e Forum, Symposium, Trade Association, etc) and discussion related to the development of clinical research activities / investigator partnerships - Is the point of contact for the FSP CRO Line Manager in charge of study management through the FSP (Full-Service Provider) model, providing / capturing regular feedback for assuring study delivery and sharing best practice - Accountable for managing locally all clinical operational aspects related to the Regulatory Vault approach Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: - Bachelors in a General Science Degree (i.e. life science, medicine, clinical research, pharmacy) and 5 or more years’ work experience in clinical operations, or Associates and 10+ years of experience in study management (e.g. study start up, trial management, CRA, etc). Preferred Qualifications: If you have the following characteristics, it would be a plus: - Bachelors Degree - Previous Oncology and Study Start Up experience strongly preferred - Profound operational knowledge of clinical research with experience in all stages of study lifecycle and understanding of R&D process - Good written and verbal communication skills in local language and in English - Strong computer skills: advanced/expert level of MS Office (PowerPoint, Excel, Word and Outlook) - Working knowledge of current clinical trial regulation - Solid experience regarding management of contracts - Given the nature of the job and accountabilities for local execution, project management skills are required to coordinate across all deliverables and manage local study teams to meet time, cost and quality requirements. #LI-REMOTE The US annual base salary for new hires in this position ranges from $115,500 to $192,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Title: Identity and Access Management Operations Manager Location: Remote (United States) Job Description: Full time job requisition id R0014155 Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The IAM Operations Manager reports to the Senior Director of Identity and Access Management. You will be the operational center of gravity for the IAM program, translating strategy into execution, coaching staff, and maintaining the operational discipline that a mature IAM function demands. You bring deep technical grounding in IAM paired with organizational and people leadership skills. You will work remotely from any of our approved working states. #LI-Remote What You'll Do: - Lead and develop a team of IAM engineers across identity lifecycle management, access provisioning, privileged access, and authentication domains. - Manage daily operational relationships with multiple MSP partners, including performance monitoring, escalation management, and SLA/OLA enforcement. - Conduct regular 1:1s, performance reviews, and career development conversations to retain and grow talent. - Collaborate with leadership on staffing plans, capacity modeling, program finances, and contractor/MSP scope adjustments. - Own the operational health of IAM platforms including IGA (e.g., SailPoint, Strivacity), PAM (e.g., CyberArk), SSO/MFA (e.g., Microsoft Entra ID), and directory services (MS-Active Directory & Entra ID). - Drive request handling, problem and incident management, and root cause analysis for IAM-related disruptions according to ITIL-based processes. - Establish, monitor, and report on operational KPIs and SLAs; present performance dashboards to IAM leadership and institutional partners. - Oversee change management processes for IAM systems, ensuring minimal disruption to university operations during change windows. - Collaborate with other IT organizations (Support Services, Quality Assurance, Communications) in delivering value to SNHU partners (workforce and customers) - Maintain and mature runbooks, SOPs, and operational documentation to support knowledge transfer and continuity. - Ensure IAM operations comply with regulatory requirements including FERPA, GLBA, NIST 800-171, and institutional security policies. - Support access certification campaigns, audit evidence collection, and remediation of audit findings in partnership with Information Security and Internal Audit. - Participate in risk management activities and maintain the IAM operational risk register. - Be a leader in stabilizing and operationalizing IAM capabilities delivered during the build phase, transitioning projects into steady-state operations. - Identify and champion automation opportunities, and tooling enhancements that reduce toil and increase service quality. - Maintain close understanding of IAM architects, project managers, and business analysts to ensure operational readiness for new capabilities entering production. What We're Looking For: - 6+ years experience in identity and access management. - 2+ years in a team leader or management role. - Experience with enterprise IAM platforms such as SailPoint Identity Security Cloud, Microsoft Entra ID/Azure AD, or CyberArk. - Experience with enterprise support and reporting platforms such as Microsoft Power BI, Service Now, or O365 Toolset. - Experience managing MSP or vendor relationships in an operations context, including SLA governance and performance reporting. - Experience with ITIL service management principles (Incident, Change, Problem, and Service Level Management). - Experience with identity governance concepts: joiner/mover/leaver lifecycle, role-based access control (RBAC), access certifications, and segregation of duties (SoD). We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you’re exceptional) You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get: - High-quality, low-deductible medical insurance - Low to no-cost dental and vision plans - 5 weeks of paid time off (plus almost a dozen paid holidays) - Employer-funded retirement - Free tuition program - Parental leave