Title: Senior People Operations Manager Location: Austin, TX Operations / Full-Time / Hybrid Job Description: SkyGrid, a Wisk Company, exists to open the sky for autonomous flight. Based in Austin, Texas, SkyGrid builds ground-based high-assurance third-party services to enable the safe operations and airspace integration of highly automated and autonomous aircraft. SkyGrid also acts as a key operational nexus for advanced air mobility, integrating and managing data, infrastructure, access, and traffic to support seamless and efficient air traffic services. The SkyGrid team is looking for a Senior People Operations Manager to support our local and remote team. This person will collaborate with the leadership team to develop strategies that prioritize employee well-being, engagement, and workforce growth. This person will also oversee and support our Talent Acquisition and Facilities departments. Performance Objectives: - Closely monitor employee retention and identify avenues for ensuring a supportive, positive, employee first work culture. - Oversee Talent Acquisition operations and identify recruiting strategies that minimize the time to fill metrics. - Improve upon current processes and policies. - Prioritize employee training and development with a focus on new manager development support. - Improve the current Performance Review process. Responsibilities: - Oversee Talent Acquisition department processes and deliverables. - Ensure Talent Acquisition department success by closely teaming up with recruiters to manage full cycle recruiting. - Facilitate annual compensation review to enable equitable pay practices across departments. - Oversee Performance Management System and conduct mid-year and annual review companywide including shared resources from parent company. - Work with leadership and managers to implement effective performance reviews. Set goals and coach managers to consistently provide sync ups to support team members with goal progression. - Prioritize employee satisfaction by creating a positive, open, and welcoming environment. - Manage internal Culture Committee activities to enhance Employee Experience. - Partner on facilities related requests and projects. - Annually update Handbook to ensure compliance across multiple states. - Maintain and monitor employment eligibility and verification documentation including work authorization support and company sponsorships. - Create initiatives that support our parent company people resources. - Conduct anonymous employee surveys and act on discoveries by implementing positive changes and improvements. - Oversee onboarding process including identifying areas of improvement. - Oversee offboarding process including exit interviews to identify areas of improvement. - Prioritize career development for all SkyGrid employees. - Support employees through conflict resolution in a prompt manner to ensure a pleasant workplace environment. - Maintain employee records. - Collaborate with managers to identify and recommend learning and development opportunities. - Oversee HRIS activities including payroll, data management, time and attendance, and annual benefits renewal. - Monitor key metrics including time to fill and retention. - Consistently look for ways to enhance current processes, policies, and procedures. - Report to SkyGrid HQ on a Hybrid schedule. Qualifications: - Minimum of seven years of HR/People Ops experience. - Bachelor's degree. - SHRM or PHR certification.  - Strong knowledge of HR compliance and practices. - Experience with compensation strategies and performance management. - Demonstrated experience in developing new policies and procedures that support a start-up environment. - Be able to uphold high levels of confidentially. - Be approachable, empathetic, and patient. - Prior experience in a fact-pace, evolving start-up environment. - Be adaptable and open to change. - Be able to collaborate and present to C-level executives. - Experience with HRIS tools. Preferred Qualifications: - Prior experience with Workday. Join Our Team and Enjoy Exceptional Benefits: - Comprehensive Health Coverage from Day One: Enjoy immediate access to medical, dental, and vision insurance, including HSA and FSA options. - Generous Retirement Contributions: Benefit from an automatic company 401k contribution program, with no match required, plus an additional company matching program to boost your retirement savings. - Calm Annual Membership: Prioritize your mental health with complimentary access to mindfulness and meditation resources. - Discounted ClassPass Membership: Stay active and healthy with access to thousands of fitness studios and gyms nationwide. - Investment in Your Growth: Receive an annual stipend for learning and development to support your continuous education and skill development - Engaging Team Activities: Participate in quarterly team-building events and celebrations organized by our dedicated culture committee. - Fully Stocked Kitchen: Enjoy a variety of snacks and beverages to keep you fueled throughout the day. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. An employee must be able to perform the essential functions of the position satisfactorily, and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, if it does not pose undue hardship.