Carenet Health logo
Carenet Health

A leader in the transformation of healthcare consumer engagement, including closing gaps in care, telehealth & advocacy.

Patient Care Coordinator | $15/hour | 4/23/26

TherapistTherapistFull TimeRemoteMid LevelTeam 1,001-5,000Since 1988H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

83 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Patient Care Coordinator | $15/hour | 4/23/26

Carenet Health

Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Responsibilities Some of what you will be doing: - Take inbound calls from patients, providers and members - Help manage calls for patients that may be sick, in an emergent situations or more - Support members with their insurance needs, questions or concerns - Help members understand how to use their health insurance, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations - Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice - Answer inquiries on benefit claims, appeals, and authorizations - The best part, you will be making a difference in someone’s life! How to thrive when working at home: - Safety - Choose a consistent work area/office - Make your area physically safe - Stay organized - Personalize your desk! - Security - Privacy matters - Keep it quiet - remember, we are dealing with patients! - Protect your computer - Support - Communicate - We coach and focus on your performance - Quality matters - Success - Get ready for work! - Prepare yourself mentally - Use your resources - On your break, get outside once in a while Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. Qualifications We want you to be successful, so these are some of the qualifications required: - High School Diploma or General Education Degree (GED) required - will be verified during background check - Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar - Strong computer experience (data entry, screen navigation, keyboarding), - Experience with Microsoft Outlook (email) and Word - Excellent customer service skills - Excellent oral and written communication skills - Excellent demonstration of caring, empathy and compassion - Able to work mid-day and nights with alternating OFF - Able to provide 2 monitors 22 inch each with HDMI and Display ports Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Patient Care Coordinator role is $15.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req no: 5223 #INDNONC

Related Categories

Related Job Pages

More Therapist Jobs

Care Manager

Community Care, Inc.

Community Care, Inc. is a community health organization based in Brookfield, Wisconsin, committed to providing comprehensive services to older adults and indivi

Therapist83 days ago

Community Care is hiring a Case Manager/Care Manager to join our Walworth team. This rewarding opportunity is perfect for someone who enjoys team collaboration, community case management, and being part of a mission driven organization. Community Care’s mission is to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This full-time opportunity offers a weekday schedule and a $5,000 SIGN-ON BONUS. It is based in Walworth County with telework currently being the norm. Case Manager/Care Manager Job Responsibilities: - Manages an assigned caseload of program members in collaboration with an RN Care Manager - Completes comprehensive member assessments, member centered care plans, & functional screens - Provides ongoing care coordination and quality assurance monitoring of services - Maintains required documentation in adherence to established standards. Case Manager/Care Manager Job Requirements: Education: Bachelor’s Degree in a Human Services Area required. Experience: One year of experience with older adults or persons with physical and or intellectual disabilities in a social service capacity required. Certification: Eligibility for long-term care functional screener certification is required Travel: Regular local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage. Care Manager Job Schedule: - Monday to Friday - Generally during business hours of operation (8AM-4:30PM) Community Care is a nonprofit organization with over 40 years of experience helping adults with long-term care needs live as independently as possible. Our Medicare/Medicaid long-term care programs serve the needs of older adults and adults with disabilities. We coordinate and deliver a full range of supportive services that help them live safely, confidently and with dignity. Compensation and Benefits: Our employees make a real difference in people’s lives every day. To show appreciation, we’re dedicated to offering competitive pay and a comprehensive benefits package to our staff that addresses their mental, physical and financial health and well-being. If interested in joining Community Care, please apply and our recruitment team will reach out promptly. Equal Opportunity Employer

United States
BJC HealthCare logo

Patient Access Rep II

BJC HealthCare

BJC HealthCare is one of the largest healthcare organizations in the U.S. focused on delivering "the world's best medicine," made better by its 30,000+ clinical

Therapist83 days ago

Additional Information About the Role SLCH is looking to hire a PAR II for their Radiology department. Additional Preferred Requirements - 8-4:30 pm - Remote Role, but training will be at the Commons - No weekends, but Possible Holidays - This role is all on the phone Patient registration. - Scheduling radiology test. Overview St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to “do what’s right for kids.” Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries. St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S.News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States. Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC). Preferred Qualifications Role Purpose The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards. The Patient Access Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence and making a personal connection. The patient experiences vary broadly based on their medical needs and acuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verification and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies. Responsibilities - The responsibilities of this position include hospital registration and scheduling within multiple BJC systems. Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple BJC systems. Validates that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments. - In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Each patient completes HIPAA acknowledgement. This position requires a higher level of independent thinking in order to solve complex issues. - Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs and being able to respond to them. Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person or by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI Working independently, this team member will consistently meet or exceed quality standards and serve as mentor for lesser skilled employees. - BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job. Minimum Requirements Education - High School Diploma or GED Experience - <2 years Preferred Requirements Education - Associate's Degree Experience - 2-5 years Supervisor Experience - No Experience Licenses & Certifications - CHAA Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. - Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date - Disability insurance* paid for by BJC - Annual 4% BJC Automatic Retirement Contribution - 401(k) plan with BJC match - Tuition Assistance available on first day - BJC Institute for Learning and Development - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off benefit combines vacation, sick days, holidays and personal time - Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

United States
Job Closed
Concentric logo

Behavioral Threat Assessment Manager, Australia (Remote)

Concentric

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity Collaboration Relationships Excellence Creativity Results Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Therapist83 days ago
Full TimeRemoteTeam 201-500

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results Join Us, Concentric - "Your World Secured" We are currently looking to hire a Behavioral Threat Assessment Manager to join our team, supporting and embedded with our client in Australia! *This position allows for remote work within Australia. Applicants must be authorized to work in Australia without employer sponsorship. JOB DESCRIPTION The Threat Assessment Manager will be responsible for comprehensive threat assessment management for client staff and operations, while contributing to and protecting client culture and business interests. This role is to provide behavioral threat assessments, case management, and other related security management services to address external threats to the client company. Working within an embedded program environment, the Threat Assessment Manager uses client-provided equipment, networks, and platforms to conduct investigations, manage active cases, and collaborate with cross-functional stakeholders to support timely incident response and risk mitigation. RESPONSIBILITIES - Develop and maintain comprehensive regional threat research. - Identify, investigate, analyze, and manage threats to executive staff, employees, and the broader partner community as directed by the client. - Produce actionable and concise threat analysis products in a timely manner to inform cross-functional groups, executive staff protection, and enterprise-wide security operations. - Conduct thorough open-source intelligence investigations—drawing on public and government databases, social media, and deep/dark-web sources—to identify and assess known or emerging threats that could affect platform users or the broader business community. - Manage safety and security team relationships with local law enforcement partners and other investigative, research, and intelligence groups and vendors. - Partner closely with customer service and operational teams to support threat intake, response coordination, and case resolution. - Maintain global situational awareness of potential and developing threats and prepare impact analyses. - Work on complex security incidents with multiple stakeholders, including those without experience in the threat and intelligence fields. - Lead Threat Management Team meetings involving various stakeholders to coordinate response on immediate high level threat issues. - Assist in program development with workflow creation, threat methodology research, and other planning products. - Have a team-focused approach to problem-solving. - Be comfortable communicating with everyone from senior executives to entry-level employees. - Have the ability to translate complex security issues in a way that your specific audience can consume and understand them. - Conform with and abide by all regulations, policies, work procedures, and instructions. REQUIRED QUALIFICATIONS - 7-10+ years of experience in threat analysis, ideally behavioral threat assessment, and threat management. - Experience supporting a comprehensive threat management program and direct experience conducting investigations, intelligence collection and analysis, and case management. - Extensive experience with utilizing open source research, criminal background information, and other online investigative techniques. - Current member (or ability to become a member) of professional threat assessment organizations (i.e., Association of Threat Assessment Professionals). - Ability to work some non-traditional hours (e.g., nights, weekends, or holidays) and respond to emergent or time-sensitive situations. - Excellent written and oral communication skills, demonstrated during the interview process. - Must be a highly adaptable, flexible professional who brings a strong, positive attitude and a proactive approach to problem-solving. - Ability to build partnerships and work collaboratively and cross-functionally. - Professionally proficient in Google Workspace applications and macOS, and experienced in leveraging AI tools to enhance productivity. - Ability to travel 10% of the time PREFERRED QUALIFICATIONS - Certified Threat Manager (CTM) or currently eligible to sit for the CTM exam per the Association of Threat Assessment Professionals (ATAP) standards. - A bachelor’s degree is preferred (years of experience may be substituted). - International experience and/or regional expertise (APAC). - Language proficiency and cross-cultural fluency. - Experience with data analysis, reporting, and trend tracking. - Experience drafting planning products and policy documentation. - Training and exercise design or facilitation experience. COMPENSATION & BENEFITS - Country-specific benefits will be discussed during the interview process. Australia Pay Range $135,000—$135,000 AUD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Australia
Job Closed
Concentric logo

Behavioral Threat Assessment Investigator, Canada (Remote)

Concentric

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity Collaboration Relationships Excellence Creativity Results Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Therapist83 days ago
Full TimeRemoteTeam 201-500

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results Join Us, Concentric - "Your World Secured" We are currently looking to hire a Behavioral Threat Assessment Investigator to join our team embedded with our client in Canada! *This position allows for remote working arrangements anywhere within Canada, and requires the ability to work West Coast hours. JOB DESCRIPTION The Behavioral Threat Assessment Investigator plays a pivotal role in the client's Global Threat Assessment Program by swiftly triaging and evaluating inbound reports to identify potential life-safety risks. In addition to conducting platform-based investigations and maintaining thorough documentation, this professional exercises sound decision-making to determine the most appropriate course of action for each situation. The role encompasses managing and resolving lower-level cases from intake through closure while discerning when to escalate higher-risk matters to a Threat Assessment Manager for comprehensive review, thereby ensuring timely, effective, and proportionate responses that safeguard the company community. The scope of the role pertains to threats to life safety impacting the company, employees, and partner community as directed by the client. Behavioral Threat Assessment Investigators perform these tasks via client-supplied equipment, network access, and information platforms, and through: - Consistent application of program policies, playbooks, and escalation criteria - Efficient, accurate case assessment and documentation - Collaboration with Threat Assessment Managers and cross-functional partners to support time-sensitive workflows RESPONSIBILITIES - Review and assess inbound reports/cases for potential threat indicators, urgency, and required next steps. - Apply defined risk indicators and escalation criteria to determine when cases should be elevated to a Threat Assessment Manager, while exercising sound judgment to make decisions and independently manage lower-level cases through appropriate resolution. - Create and maintain clear, complete case records, including summaries, timelines, and supporting evidence. - Conduct platform-based investigations using internal tools and approved open-source methods to validate identity, context, and reported behavior. - Gather and organize relevant information (e.g., prior history, related reports, behavioral patterns) to support downstream investigation. - Identify and flag gaps, inconsistencies, or risk factors requiring senior review. - Support monitoring of active cases by tracking updates, documenting new information, and escalating changes in risk level. - Partner with internal stakeholders (e.g., customer support, operations, security partners) to support case routing and timely action. - Communicate case findings in a way that is clear, concise, and aligned to the process, escalating when appropriate. - Contribute to continuous improvement by identifying workflow friction, recommending updates to intake forms/playbooks, and supporting documentation hygiene. - Maintain professionalism, confidentiality, and compliance with applicable policies and procedures. REQUIRED QUALIFICATIONS - 3–5+ years of relevant experience in investigations, trust & safety, security operations, intelligence support, case triage, or related fields. - Experience reviewing and documenting cases in a high-volume, time-sensitive environment. - Familiarity with open-source research techniques and online investigative methods (within approved guidelines). - Strong written and verbal communication skills, including the ability to produce clear case summaries. - Strong judgment and comfort working within structured escalation frameworks. - Ability to work collaboratively across teams and adapt to shifting priorities. - Professionally proficient in Google Workspace applications and macOS, and experienced in leveraging AI tools to enhance productivity. - This is a full-time position. A typical week’s schedule consists of four 10-hour days, often requiring one shift on a weekend day as job duties demand. - This position requires availability during West Coast business hours. - Ability to travel up to 10% of the time. - Must be able to legally work in the United States without visa sponsorship. PREFERRED QUALIFICATIONS - Prior experience in platform investigations (e.g., Trust & Safety, fraud, abuse response, insider risk support, or similar). - Experience supporting a threat assessment, protective intelligence, or security operations program (in a support/associate capacity). - Bachelor’s degree preferred (years of experience may be substituted). - Language skills and/or international exposure. - Experience with basic data review/metrics (e.g., tracking volumes, outcomes, and trends). COMPENSATION & BENEFITS - Country-specific benefits will be discussed during the interview process Canada Pay Range $125,000—$125,000 CAD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Canada
Job Closed