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Purposefully Connected.
Sales Manager
Location
United States
Posted
108 days ago
Salary
$55K - $75K / year
Seniority
Senior
Job Description
Sales Manager
linqd.
• Responsible for training the team on account-related topics and supporting linqd with application and data management training. • The knowledge level of the sales reps is the accountability of the Sales Manager. • If gaps are identified, the Sales Manager is responsible for coordinating instruction and training design with the Training Specialist. • Coordinate a structured plan and schedule with the Training Specialist to onboard new hires. • Develop effective call guides/scripts and monitor campaign and list penetration. • Always ensure there is the proper level of support and clear communication across all accounts. • Responsible for pulling data from various platforms and providing feedback and insights. • Using the data to define the required action plan and managing team members through the actions to achieve the desired goals. • Involvement in industry-related activities and events (webinars and tradeshows) and visiting customer facilities. • Championing quality: ensuring call quality meets company and client standards. • Conduct ongoing performance coaching sessions to understand job expectations and goals and document performance concern areas.
Job Requirements
- Bachelor’s Degree in Technical, Business, or related field preferred (equivalent experience will be considered).
- Minimum five years of successful management experience, preferably in a contact center or tele-sales environment.
- Proven track record of driving sales, coaching teams, and enhancing customer relationships.
- Must have experience in mentoring others to drive toward a common goal using best practices and tactics.
- An ability to understand the role of the phone channel and support in that strategy while also providing feedback to the team to articulate a positive impact to said strategy (e.g., idea generation).
- Industry knowledge is a plus.
- Exceptional interpersonal skills, leadership by example.
- Must have strong communication and presentation skills (both oral and written) with a high degree of professionalism.
- Must have the ability to transfer knowledge and skills from one to another in such a way that the trainee can perform appropriately with the knowledge and skills they have gained.
- Must understand the difference between ‘knowledge transfer’ vs. ‘skills training’ and can customize the presentation of this information based on the goal.
- Proficiency in Microsoft 365 and data-driven sales analysis.
- Strong understanding of CRM platforms such as Salesforce, HubSpot, Aircall, and Five9.
- Ability to work under pressure whilst maintaining a cool outlook.
- Thriving in an environment that never stops is a must.
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Role Description As a Mutualink Channel Sales Manager, you will hold a pivotal role and will be responsible for growing and driving Mutualink’s sales strategy and revenue through existing and new reseller/strategic partner channels for North America. Job Responsibilities - Meet/exceed revenue goals by managing the relationship between Mutualink and our reselling partners and driving partner opportunities to sell the Mutualink solution for public safety, school safety, and Smart Cities to state and local government leaders, public safety agencies, hospitals, schools, and private sector companies. - Act as the primary stakeholder of the partner relationship, developing business plans, accurate sales forecasts, and managing partner activities. - Effectively articulate the requirements, expectations, and benefits of the Mutualink Partner Program to existing channel partners, and to recruit new channel partners. - Develop and execute channel incentive and rewards programs. - Organize and execute Channel Partner Events/Summits. - Engage with cross-department functions internally and externally to create awareness and product training needed to ensure the success of strategic partnerships. - Responsible for weekly feedback to partners on the progress of leads and next steps. - Maintain accuracy of partner activity/involvement in Salesforce. - Present and demonstrate Mutualink’s easy-to-use products with confidence and enable our channel partners to do the same. - Represent Mutualink as a product and company at tradeshows and industry conferences. - Speak to local community groups and attend various public safety meetings to present our exciting vision. - Ability to travel for partner/customer meetings and events. Qualifications - 5+ years of channel sales experience with a track record of meeting/exceeding revenue quota and partner growth. - Channel sales experience in the public safety sector a plus, but not required. - Government and/or large enterprise technology sales experience a plus. - Exceptional verbal and written communications, and presentation skills required. - Computer proficiency required, including use of Word, Excel, PowerPoint, Salesforce and a working knowledge of internet-based technology concepts preferred. - Bachelor’s Degree or equivalent work experience. - East Coast location preferred, candidate credentials most important. Requirements - Competitive base salary and sales-based commissions. - Medical and related employee benefits. Equal Employment Opportunity and Affirmative Action Mutualink, Inc. (“Mutualink or Employer”) is an equal employment opportunity and affirmative action employer, dedicated to the policy of nondiscrimination in employment on any basis prohibited by law. Mutualink is committed to providing equal employment and advancement opportunities without consideration of race, color, religious creed, age, sex, sexual orientation, gender identity or expression, marital status, national origin, ancestry, veteran status, genetic information, disability, or other legally protected status, unless there is a bona fide occupational qualification under applicable Connecticut statute excluding persons in one of the foregoing protected groups. Additionally, Mutualink will take affirmative action to ensure workplace equality, avoid all forms of discrimination, and develop a workforce that is representative of all segments of the population.
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Sales Support Coordinator
PavagoPavago specializes in connecting businesses with top-tier offshore talent in operations, sales, and marketing, offering a comprehensive recruitment solution designed to reduce cost
Job Title: Sales Support Coordinator Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role Our client is looking for a Sales Support Coordinator to support Account Managers and the Marketing team by handling sales follow-ups, CRM maintenance, contracts, and social outreach for lead generation. This role helps keep sales operations organized and outreach consistent, allowing the sales team to focus on closing deals and building relationships. You will support Account Managers with day-to-day sales operations and collaborate with Marketing on social outreach across LinkedIn, Twitter/X, and other relevant platforms. Responsibilities Sales Support & System Maintenance - Assist Account Managers with sales follow-ups and reminders - Maintain CRM hygiene, ensuring deals, contacts, and notes are accurate - Track and manage contracts and sales-related documentation - Keep pipelines updated and organized CRM Management (HubSpot) - Update and maintain lead, contact, and deal records in HubSpot - Identify and clean duplicate or incomplete records - Ensure CRM data stays current and reliable Social Outreach & Lead Generation - Execute social outreach on LinkedIn, Twitter/X, and other relevant platforms - Support marketing-led social selling and lead generation efforts - Engage with prospects and route interested leads to the sales team Communication & Collaboration - Send follow-up emails and messages to prospects as needed - Support inbound leads and ensure timely handoff - Work closely with sales and marketing to keep workflows aligned What Makes You a Perfect Fit - Organized, detail-oriented, and proactive - Comfortable working with CRMs and sales processes - Strong written communication skills - Able to balance operational tasks with outreach activities - Supportive team player Required Experience & Skills (Minimum) - 1–2 years experience in sales support, operations, or administrative roles - Experience with HubSpot or a similar CRM - Familiarity with sales follow-ups and basic contract handling - Comfortable using LinkedIn for professional outreach Ideal Experience & Skills - Experience supporting Account Managers or sales teams - Exposure to social selling or outbound lead generation - Background in B2B services, SaaS, or agencies - Strong attention to detail and follow-through What Does a Typical Day Look Like? A Sales Support Coordinator's day focuses on keeping sales systems organized and outreach active. You will: - Update CRM records and manage follow-ups - Support Account Managers with documentation and pipeline updates - Execute social outreach and assist with lead routing - Follow up on open sales and marketing tasks - Coordinate with internal teams to keep processes moving In short: you keep sales operations clean, follow-ups timely, and outreach consistent. Key Metrics for Success (KPIs) - CRM accuracy and cleanliness - Timely completion of sales follow-ups - Consistent social outreach activity - Leads generated or engaged through social platforms - Positive feedback from sales and marketing teams Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (CRM cleanup + sample outreach) - Client Interview - Offer & Background Verification
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PavagoPavago specializes in connecting businesses with top-tier offshore talent in operations, sales, and marketing, offering a comprehensive recruitment solution designed to reduce cost
Job Title: Sales Support Coordinator Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role Our client is looking for a Sales Support Coordinator to support Account Managers and the Marketing team by handling sales follow-ups, CRM maintenance, contracts, and social outreach for lead generation. This role helps keep sales operations organized and outreach consistent, allowing the sales team to focus on closing deals and building relationships. You will support Account Managers with day-to-day sales operations and collaborate with Marketing on social outreach across LinkedIn, Twitter/X, and other relevant platforms. Responsibilities Sales Support & System Maintenance - Assist Account Managers with sales follow-ups and reminders - Maintain CRM hygiene, ensuring deals, contacts, and notes are accurate - Track and manage contracts and sales-related documentation - Keep pipelines updated and organized CRM Management (HubSpot) - Update and maintain lead, contact, and deal records in HubSpot - Identify and clean duplicate or incomplete records - Ensure CRM data stays current and reliable Social Outreach & Lead Generation - Execute social outreach on LinkedIn, Twitter/X, and other relevant platforms - Support marketing-led social selling and lead generation efforts - Engage with prospects and route interested leads to the sales team Communication & Collaboration - Send follow-up emails and messages to prospects as needed - Support inbound leads and ensure timely handoff - Work closely with sales and marketing to keep workflows aligned What Makes You a Perfect Fit - Organized, detail-oriented, and proactive - Comfortable working with CRMs and sales processes - Strong written communication skills - Able to balance operational tasks with outreach activities - Supportive team player Required Experience & Skills (Minimum) - 1–2 years experience in sales support, operations, or administrative roles - Experience with HubSpot or a similar CRM - Familiarity with sales follow-ups and basic contract handling - Comfortable using LinkedIn for professional outreach Ideal Experience & Skills - Experience supporting Account Managers or sales teams - Exposure to social selling or outbound lead generation - Background in B2B services, SaaS, or agencies - Strong attention to detail and follow-through What Does a Typical Day Look Like? A Sales Support Coordinator's day focuses on keeping sales systems organized and outreach active. You will: - Update CRM records and manage follow-ups - Support Account Managers with documentation and pipeline updates - Execute social outreach and assist with lead routing - Follow up on open sales and marketing tasks - Coordinate with internal teams to keep processes moving In short: you keep sales operations clean, follow-ups timely, and outreach consistent. Key Metrics for Success (KPIs) - CRM accuracy and cleanliness - Timely completion of sales follow-ups - Consistent social outreach activity - Leads generated or engaged through social platforms - Positive feedback from sales and marketing teams Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (CRM cleanup + sample outreach) - Client Interview - Offer & Background Verification

