Role Description We are looking for a detail-oriented Licensing & Compliance Specialist to own the short-term rental permitting and onboarding process across our growing portfolio. This is not a data entry role — it’s an ownership role. You will be the person who makes sure every property we bring on is legally compliant, properly licensed, and ready to generate revenue without interruption. You will be responsible for managing the full licensing lifecycle across multiple markets, including: - STR permit acquisition and renewal - Municipal compliance tracking - New property onboarding coordination We operate with urgency and precision. Our culture is built around three core values: - Solutions Oriented – you solve problems, not point them out - Move Fast – you operate with urgency and bias toward action - No Ego – you collaborate, take feedback, and prioritize the team over individual credit What You’ll Own: - STR Licensing & Permitting: - Research and manage short-term rental licensing requirements across all active and target markets - Submit permit applications, renewals, and any required documentation on behalf of property owners - Track permit statuses, expiration dates, and renewal deadlines to ensure zero lapses in compliance - Communicate with local municipalities, licensing offices, and HOAs as needed - Property Onboarding: - Coordinate the compliance side of new property onboarding from signed agreement to live listing - Ensure all required licenses, registrations, and tax IDs are obtained before a property goes live - Work cross-functionally with operations and revenue teams to keep onboarding timelines on track - Maintain accurate onboarding records and status updates across all active properties - Compliance Monitoring & Tracking: - Build and maintain a compliance tracker covering all properties and markets - Monitor regulatory changes in key markets and flag any risks or required action - Ensure all properties remain in good standing with local STR regulations on an ongoing basis - Create SOPs and documentation for compliance processes as we scale into new markets - Reporting & Communication: - Provide regular status updates on licensing pipeline and onboarding progress - Flag issues proactively — expired permits, denied applications, regulatory changes - Maintain organized records and documentation for all active and pending licenses Qualifications - Experience in STR licensing, property management, real estate administration, or a related field - Strong attention to detail — you catch what others miss and nothing falls through the cracks - Highly organized with the ability to manage multiple properties and markets simultaneously - Comfortable researching municipal regulations independently and navigating government portals - Proactive communicator who keeps stakeholders informed without being asked - Tech-savvy — comfortable working in Google Sheets, project management tools, and CRMs - Someone who embodies our core values: Solutions Oriented, Move Fast, No Ego - Experience with short-term rental platforms (Airbnb, VRBO, etc.) is a strong plus Role Details - Location: Fully Remote - Honduras - Hours: Monday – Friday, 9:00 AM – 5:00 PM EST - Compensation: $1,200/month Benefits - Be part of a high-growth hospitality company operating across multiple markets - Direct impact on how fast we can scale and bring properties online - High-ownership role with room to grow as the company expands - Work alongside a team that moves fast and values results over process How to Apply If you’re organized, proactive, and know your way around an STR permit application, we want to hear from you. Please include: - Any experience with STR licensing, permitting, or property compliance - Tools or systems you’ve used to track and manage operational workflows - Examples of how you’ve handled a complex or multi-step administrative process

• Ensure that products comply with legal requirements • Assess potential product risks and product safety • Coordinate system certificates and ensure their compliance • Analyze customer complaints and derive corrective actions • Ensure sustainable product quality along the supply chain • Provide advice on regulatory matters and support compliance topics

Job Description: Summary: The Safety Net (SN) Compliance Specialist develops and executes the Health Plan’s Health Home (HH) Performance Oversight program for Medicaid enrolled adults and children. The Incumbent will ensure that the program is compliant with New York State (NYS) Department of Health Medicaid Managed Care Model Contract, the HH Standards and Requirements for Health Homes, Care Management Providers, and Managed Care Organizations. The SN Compliance Specialist, with oversight from management, will facilitate the Plan’s oversight of the HH and the HH service providers. The incumbent will develop strategy to capitalize on opportunities to attain best practice. This role will also assess impact of regulatory and Model Contract changes and ensure changes are operationalized in accordance requirements and timelines. Essential Accountabilities: - Responsible for development and execution of the SN HH monitoring program and reporting. Administers the HH auditing program, which may include a chart review, to assess, build out program metrics, monitor program metrics, and provide a summary for management to review on program performance. Oversees development and monitoring of corrective action plans, if needed, to ensure regulatory compliance. - Maintains centralized documentation for all HH oversight related activities. - Maintains all EHP SNPS HH policies, procedures, and standardized communications such as member welcome letters. - Acts as back-up and single point of contact for Health Home and state regulatory issues. Assesses changes in the state and federal regulatory landscape including NYS budgetary actions, Strategic Roadmaps, and Federal Waivers. Identifies emerging trends and their implications and develops plans to address. - Collects, reviews, analyzes, and summarizes claims data (gaps in care, Emergency Department and Inpatient admissions) demographic information, performance data, encounter data, and billing trends. Produces internal reports and summaries to identify actionable trends/insights to monitor program effectiveness and any recommended enhancements. - Works closely with Health Home Lead Agencies, Case Management Agencies, Local Department of Social Services (LDSS), and Foster Care Agencies. Establishes good working relationship with agency contacts. Produces and distributes daily reports to the lead Health Homes. - Incumbent will become proficient in use of the Psychiatric Services and Clinical Knowledge Enhancement System for Medicaid (PSYCKES-Medicaid) to support quality improvement and clinical decision-making. - Incumbent will become proficient in use of the Medicaid Analytics Performance Portal (MAPP) Health Home Tracking System. MAPP is a performance management system that provides tools to the Health Home network to support providing care management for the Health Home population. - Works in collaboration with member services, SN care management, SN utilization management, provider relations, customer advocacy unit, and special investigations unit. - Addresses any Health Home issues or member complaints, working collaboratively to achieve timely and effective resolution. - Monitors the Health Home mailbox and respond promptly to inquiries or escalates issues as appropriate. - Assists with enrollment, disenrollment, and access to care issues (including facilitation of single case agreements when applicable). - Participates in meetings such as the Health Plan’s quarterly meetings with HH network to review the data performance issues through agendas, case summaries, and reporting. NY State sponsored meetings and summaries provided to management and input given to DOH proposed contract or procedural changes. - Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are in compliance with these requirements. - Develops a "culture of ownership" and risk management excellence in the department. - Promotes communication and information flow through all needed levels of department, with external stakeholders and Health Plan leadership that will allow for input into SN BH Segment strategy planning and execution. - Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. - Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. - Regular and reliable attendance is expected and required. - Performs other functions as assigned by management. Minimum Qualifications: - Three or more years of progressive product/project management or process improvement experience. Bachelor's degree in relevant field with two years of experience preferred. A combination of advanced education and experience may be considered. - Demonstrated knowledge of state government programs such as Medicaid. - Proficiency in data visualization and reporting tools such as Excel, Power BI and Cognos. - Strong analytic skills and ability to interpret complex healthcare data. - Strong written and oral communication and group presentation skills. Skillful in assessing an audience and delivering/presenting complex information in an easy-to-understand format. - Strong organizational and project leadership/management skills. Ability to manage multiple priorities simultaneously. - Ability to work well with all levels of management. Physical Requirements: - Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. - Ability to travel across the Health Plan service region for meetings with providers and/or state agencies as needed. ************ In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $62,400 - Maximum: $106,929 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Anticipated End Date: 2026-04-03 Position Title: Audit & Reimbursement Lead Job Description: Audit & Reimbursement Lead Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. National Government Services is a proud member of Elevance Health’s family of brands. We administer government contracts for Medicare and partner with the Centers for Medicare and Medicaid Services to transform federal health programs. The Audit and Reimbursement Lead will support our Medicare Administrative Contract (MAC) with the federal government (The Centers for Medicare and Medicaid Services (CMS) division within the Department of Health and Human Services). Under direction of management, the Audit and Reimbursement Lead will provide technical leadership, supervision and coordination on contractual workload involving the Medicare cost report and Medicare Part A reimbursement. This position provides a valuable opportunity to lead team members performing auditing and financial analysis within a growing healthcare industry. This position allows for educational opportunities leading to certifications and promotes a well-balanced lifestyle that includes professional networking opportunities. Responsible for providing technical direction, workload planning, associate mentoring, and operational support on a day-to-day basis. How you will make an impact: - Reviews work of the associates to ensure they are following the appropriate guidelines. - Provides training/mentoring both in a formal and informal setting. - Monitors workload inventory to ensure timely completion. - Handles complex case research and resolutions. - Assists management with workload and financial budget responsibilities. - Must have extensive knowledge of CMS principles, law, and regulations. - Works with management on interaction with internal and external audits and performance measures - Assist management on monitoring and training lower-level staff. - Analyze and interpret data with recommendations based on judgment and experience. - Must be able to perform all duties of lower-level positions as directed by management. - Participate in development and maintenance of Audit & Reimbursement standard operating procedures. - Participate in workgroup initiatives to enhance quality, efficiency and training. - Participate on special projects as needed. - Perform supervisory review of cost report desk reviews and audits. - Perform supervisory review of cost report reopenings. - Perform supervisory review on complex areas of the Medicare cost report such as Medicare DSH, Bad Debts, IME/DGME, NAH, Organ Acquisition, Wage Index and all cost-based principles. Minimum Requirements: - Requires a BA/BS degree and a minimum of 8 years audit/reimbursement or related Medicare experience which includes previous experience at a Senior Auditor level in health care, public accounting, or a government agency; or any combination of education and experience, which would provide an equivalent background. - This position is part of our NGS (National Government Services) division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years. Preferred Skills, Capabilities, and Experiences: - Accounting degree preferred. - Experience in software used to file and finalize cost reports and experience with paperless audit software applications preferred. - Demonstrated leadership experience; through knowledge of CMS program regulations and cost report format preferred. - Knowledge of CMS computer systems and Microsoft Office Word and Excel strongly preferred. - MBA, CPA, CIA or CFE preferred. - Must obtain Continuing Education Training requirements (where required). - A valid driver's license and the ability to travel may be required. If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $87,120 to $137,214 Location(s): Columbus, Ohio, New York, Nevada, Maryland and Massachusetts In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: AFA > Audit, Comp & Risk Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.