Must have an active pharmacy technician license for the state of Colorado. Must be open to working an 8 hour shift assigned between 8:00am - 7:30pm Mountain Time. Job Purpose: - Proactively grow the specialty pharmacy patient population by identifying patients that are eligible to fill with a Shields Partner Pharmacy. - Complete patient benefits investigations. - Protect Shields values by keeping information confidential. Job Duties: - Perform benefits investigation. - Utilize multiple approved tools to identify insurance coverage. - Research within patients' medical records for current medication regimen. - Complete benefits investigation with approved Pharmacy Dispensing Systems. - Document clearly and concisely all outcomes of benefits investigation in documentation tool. - Collaborate with team members to provide an integrated approach of quality patient care. - Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. - Identify trends, resolve problems; recommend improvements; implement change. - Actively participate in process improvement initiatives. - Act as a value-added business partner to stakeholders throughout the organization. - Protect organization's values by keeping information confidential. - Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. - Other duties as assigned. Skills: - We are looking for someone with strong computer skills and the ability to quickly learn to navigate Electronic Medical Records (EMR) and Pharmacy Dispensing Systems (PDS). - The applicant should be very organized self-motivated with attention to detail and have great interpersonal skills, high integrity and be dependable. - The ideal candidate will be an energetic and highly motivated, team player with a willingness to do whatever is necessary for the betterment of the company. Discretion and confidentiality are essential as position deals with highly sensitive and private data. Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians. Nationally certified from PTCB or equivalent is strongly preferred but not required. State license is required. Dependent on hospital placement you may be required to become state certified. Should licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: 0-1 years' experience as a Pharmacy Technician. Required Education: High school diploma or GED. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Investigate and report on a caseload of casualty and liability claims. • Manage claims through to effective and satisfactory resolution. • Maintain high levels of service delivery for internal and external stakeholders. • Handle claims across Commercial General Liability, construction including Builders Risk and Wrap-Up Liability, Professional Liability, Environmental Liability, Equine Liability, Medical Malpractice, and Automobile Liability.

Remote Leadership Opportunity – Work From Home Company: AO Location: 100% Remote AO is seeking motivated, results-driven professionals ready to grow into leadership roles while working from home. This opportunity offers flexibility, structured mentorship, and clearly defined advancement paths within a supportive, team-oriented environment. If you’re driven to lead, eager to grow, and looking for a remote career with long-term potential, this role provides the foundation to build meaningful leadership success. What You’ll Do - Lead and support team initiatives while maintaining high service and performance standards - Collaborate remotely with leadership and team members in a virtual environment - Manage responsibilities independently with accountability and professionalism - Participate in mentorship, training, and leadership development programs What We Offer - 100% Remote Work — no commuting required - Flexible Scheduling tailored to your lifestyle - One-on-One Mentorship from experienced leaders - Leadership Training designed to support career growth - Union-Backed Representation and Support Perks & Incentives - Annual Incentive Trips for top-performing leaders - Health Insurance Reimbursement Program - Performance-Based Growth and Advancement Opportunities What We’re Looking For - A strong leadership mindset and desire to make an impact - Excellent communication and interpersonal skills - Ability to work independently while collaborating as part of a team - Commitment to continuous personal and professional development Ready to Take the Next Step? Join AO and build a leadership career where flexibility, mentorship, and growth come together—all from the comfort of your home. Apply today and take the next step in your leadership journey.

Overview Advanced Hearing Providers (“AHP”) coordinates hearing healthcare services for employees with workers’ compensation claims. We connect patients with our nationwide network of qualified hearing healthcare providers on behalf of our clients; the payers and third-party administrators of workers’ compensation claims. We are seeking hard-working, self-motivated candidates with a positive attitude who are passionate about patient care and want to help people hear better. The position of Claims Specialist I (“CS I”) plays a critical role in the operation of the organization. The main function of an AHP CS I is coordinating authorized hearing healthcare for covered injured workers, demonstrating basic to intermediate competency within the role and duties assigned. AHP staff work as a TEAM and CARE– this is crucial! We expect team members to build trust and respect for each other by producing consistent results and going above and beyond, especially to help each other. Even though each CS will be working on their own assigned cases, interaction with other team members, clients, providers, and patients will occur often. This is a fully remote position; however, candidates must be able to work the core hours of 11:30 AM – 8:00 PM EST. The pay range for this role is $18.90-22.05 hourly. Responsibilities - Obtain a complete, thorough understanding of the workers’ compensation claims administration process, fees and participants. - Adhere to customer Service Level Agreements (SLAs) by maintaining contact with clients, providers, and claimants/patients as prescribed to ensure all parties are kept informed of the process status. - Successfully prioritize the workday utilizing our task-based systems, resulting in achieving daily completion of all required tasks (ensuring SLA compliance). - Ensure orders are properly documented in a timely manner. - Demonstrate an understanding of the workers’ compensation referral and RFA process - Demonstrate an understanding of navigating client/claimant requirements to ensure billable item eligibility is reviewed prior to submitting requests to client - Perform verification of all HCPC/CPT codes that will be requested. This includes not only verifying eligibility but confirming whether NCCI edits and/or a state fee schedule (SFS), is applicable. - Coordinate the completion of necessary documentation to be filed with state agencies when applicable. - Maintain a high degree of detail and accuracy throughout the claim administration process. - Cross utilize phone, email, and fax for communication to ensure efficient processing time. - Assist with phone answering and intake related duties. - Demonstrate basic to intermediate level process understanding and ability to critically think and solution for complex situations that arise. - Other duties as assigned by the manager Qualifications - Advanced knowledge and experience with computer systems and business software programs, in particular Salesforce, Word, Excel, Outlook, Office 365 Apps and Adobe Acrobat - Previous workers’ compensation, insurance claims management, and/or hearing healthcare industry experience is preferred - Bilingual skills will be extremely helpful with some patients - Excellent grammar and written skills - Ability to type at a minimum of 40 WPM - Ability to travel for training and occasional on-site meetings Other Personal Characteristics and Experience - Communicate clearly, professionally and in a timely manner. - Manage multiple tasks simultaneously in a proficient manner. - Ability to maintain professional client and provider relationships. - Work collaboratively with colleagues, including regularly providing direct support by completing team members’ tasks for them as needed. - Understand when situational discretion must be employed in the handling and sharing of client, provider, and/or claimant information. - Self-motivated; ability to work independently - Must have a high attention to detail - Must be coachable and receptive to feedback - Must be dependable and consistent - Ability to take a proactive approach to all situations - Driven by a focus on reaching a specific objective or accomplishing a given task - Eagerness to adapt to new methods - Obtain satisfaction from delivering great customer service - Willing to try new things/operate outside of your comfort zone This role works remotely. You will need the following when working from home: - Reliable and secure Internet Service Provider at home (no public WiFi) for duration of working hours - Sufficient room to set up a laptop, monitors, keyboard and mouse - Comfortable space to work for duration of working hours - Quiet, private and secure space in which to work What we have to offer: Medical, dental, prescription, and vision benefits 24/7 virtual medical care Employee Assistance Program for you and your family 401(k) with company match Company-paid life insurance Supplemental insurance for yourself, your spouse/partner, and your children Short-term and long-term disability insurance Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care Pet Insurance Commuter accounts The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. The pay range for this position is expected to be between $18.90-22.05 hourly; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. #Birdsong #LI-JB1 #LI-REMOTE