• Serve as Ameresco’s primary point of contact for MHPI partners at the Director and Regional leadership level. • Maintain executive-level engagement with MHPI ownership and operating partners. • Own customer relationship health and serve as the escalation point for cross-functional issues. • Coordinate with Ameresco Development, Engineering, Construction, and O&M teams. • Translate MHPI operational realities into actionable delivery guidance. • Support transitions from development and construction into steady-state operations. • Identify and resolve early indicators of operational friction. • Lead structured issue resolution with internal and external stakeholders. • Drive consistency across Ameresco’s MHPI engagements. • Provide leadership through influence and executive credibility.

Job Description: IT Operations & Cybersecurity Manager Company: Rain Media Reports to: Chief of Staff to the CEO / EVP of Business Operations Status: Full-time / W2 Location: US-Based / Remote Position Overview Are You a Security Architect Who Knows How to Build Bulletproof Systems for a Fast-Moving Remote Team? If you think in threat vectors, obsess over access controls, and see every IT gap in a remote environment as a chance to build something more secure and friction-free, this role is for you. At Organics Ocean, we're looking for an IT Operations & Cybersecurity Manager who will own and evolve the company's entire IT infrastructure, access control and cybersecurity strategy. This is a highly autonomous, individual contributor role with high ownership. You will be the subject matter expert responsible for designing and implementing the company's security architecture, including determining the right approach to identity management, network access and system protection. You will own the strategy, execution, and continuous improvement of our security ecosystem, from zero-trust frameworks and endpoint protection, to incident response and automation. You will be empowered to make expert-driven decisions, define architecture and implement initiatives that materially reduce risk and enable the business to scale securely. This is a hands-on, outcomes-driven role. If you're looking for a purely advisory position or one that rubber-stamps vendor recommendations, this won't be a fit. This role requires prior experience supporting a fully remote or distributed company. Candidates without this experience will not be considered. Who We Are: Organics Ocean We are a premium direct-to-consumer supplement brand helping people live healthier lives through science-backed, clean, and effective products. We're not a company where things stay the same. We test, we optimize, we innovate and we want someone who thrives in that kind of high-accountability, fast-paced environment. Why join our team? - High-growth eCommerce brand: Driven by innovation and fast execution, Organics Ocean has seen 350% year-over-year growth. - Ownership & Accountability: We trust our team members to take full ownership of their responsibilities. You are empowered to lead, execute, and improve without micromanagement. We value individuals who take initiative, hold themselves accountable, and drive meaningful results. - A team of high performers: We push boundaries, move fast, and get things done. The company is in a hockey stick growth phase. This is not a good fit for those who don't want to grow. Responsibilities Security Architecture & Access Strategy (Primary Focus) - Own and define the company’s overall security and access architecture - Evaluate, design, and implement the most effective approach to securing systems, which may include: - Single Sign-On (SSO) - VPN or network-based security - Identity-first or zero-trust frameworks - Or a hybrid approach - Establish and enforce best practices for: - Authentication (MFA, device trust, etc.) - Authorization and access controls - Secure system access across a remote workforce - Serve as the final decision-maker and expert on how systems are secured across the organization Identity & Access Management - Design and maintain role-based access controls (RBAC) based on: - Department - Role level - Employment type (employee vs contractor) - Own provisioning and deprovisioning of: - Email accounts - SaaS tools - System permissions - Build and maintain scalable onboarding and offboarding workflows - Ensure centralized visibility and control over all system access Endpoint & Hardware Management - Oversee full lifecycle of company devices: - Procurement, setup, shipping, recovery - Implement and enforce endpoint security standards (MDM, encryption, monitoring) - Enable remote lock, wipe, and shutdown capabilities - Maintain accurate inventory of company-issued hardware - Manage vendors or external partners supporting IT operations (if applicable) Cybersecurity & Risk Management - Own and continuously improve the company’s cybersecurity posture - Proactively prevent and respond to: - Phishing attempts - Account takeovers and impersonation - Unauthorized system access - Protect critical systems and data, including: - Financial systems - Shopify and eCommerce infrastructure - Customer and marketing data - Act as the first responder for security incidents, leading investigation and resolution - Establish, document, and continuously improve incident response protocols - Conduct regular audits of access, permissions, and vulnerabilities Automation & Technical Enablement (Value-Add) - Build and maintain automations using tools like: - Zapier - Make (Integromat) - Reduce manual work by integrating systems and streamlining workflows - Partner with teams to identify and implement efficiency opportunities Requirements - 5+ years in IT operations, cybersecurity, or IT systems management - Direct experience designing and implementing security architecture for a company - Experience supporting a fully remote or distributed company (required - candidates without this will not be considered) - Proven experience evaluating and implementing solutions such as: SSO platforms (Okta, Rippling, Google Workspace, Azure AD, etc.), VPNs or network security solutions and identity-first or zero-trust frameworks - Demonstrated ability to choose and implement the right security approach based on company needs, not follow a preset system - Acts as a true owner and expert — makes informed, high-quality decisions independently without hand-holding - Deep understanding of Identity & Access Management (IAM), endpoint security/MDM tools and SaaS-based infrastructure environments - Experience with MFA and advanced authentication methods, access control systems and permission frameworks and security incident response and remediation - Proactively identifies risks and implements preventative solutions before they become incidents - Strong systems thinker who builds scalable, durable processes, not one-off fixes - Clear communicator who can translate technical decisions into business impact for non-technical stakeholders - High integrity and discretion when handling sensitive systems and data - Familiarity with automation tools (Zapier, Make, APIs) preferred Preferred - Experience in eCommerce or high-growth DTC environments - Familiarity with platforms like Shopify, Gorgias, and marketing tech stacks - Experience operating in fast-paced, high-accountability environments Additional Requirements: - Willingness to work US time zones, regardless of geographic location - Access to a computer - Reliable internet connection - Reliable and distraction-free work environment - Occasional travel may be required Offer Details - This is a full-time, remote, W-2 employee position. - Pay is $135K-$160K/year. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. - Healthcare, dental, and vision plans are available. What Success Looks Like First 90 Days - Architecture Defined: Clear assessment of current landscape completed; security and access strategy approved. - SSO Implementation: SSO system (Rippling or equivalent) is fully implemented and adopted across the org. - Standardized Workflows: All employees and contractors are onboarded/offboarded through enforced IT workflows. - Leadership Liberation: Leadership is no longer involved in access setup, security troubleshooting, or software permission issues. - Response Ready: A clear, documented incident response process is communicated to the team. 6–12 Months - Hardware Program: Launch program for employees within the first 6 months of employment. - Zero Incidents: No major security breaches or financial losses due to access failures. - Centralized Control: Achieve 100% visibility and control over all company hardware, software, and permissions. - Measurable Efficiency: Significant reduction in manual IT tasks and security risk exposure. - Automation ROI: Cross-departmental automations are actively saving team hours and improving data integrity. About Organics Ocean To learn the founder’s story and more about Organics Ocean, visit the website. The company is a place for innovation. Team roles and responsibilities are clear, and the passion of being part of something bigger than oneself is shared among everyone. The environment is casual, but the work is serious. Riding this wave of growth only works with A-Players on the team, and that is what everyone is: an A-Player. Our Cultural Pillars

Join AO – Where History Meets Opportunity! Company: AO (American Income Division) Location: 100% Remote – U.S. Residents Only March 2023 marked a defining moment in AO’s history. We achieved our largest weekly, monthly, and quarterly results ever, setting new benchmarks for performance, growth, and leadership across the organization. This momentum hasn’t slowed—AO continues to expand at an unprecedented pace, and now we’re opening the door for driven individuals ready to grow alongside us. At AO, success isn’t accidental—it’s built through teamwork, mentorship, and purpose. We believe when people are supported, trained, and empowered, extraordinary things happen. That’s why we invest heavily in our people, offering world-class training, proven systems, and long-term career pathways in a culture that recognizes effort and rewards achievement. This is more than a job. It’s an opportunity to be part of a company where history is made—and where your growth matters. Why Join AO? (Requirements • Responsibilities • Rewards) Work From Home Stability Enjoy the security of a fully remote position with the flexibility to create a schedule that fits your lifestyle—without sacrificing structure, support, or growth potential. Continuous Learning & Development Accelerate your success through virtual workshops, live training sessions, and ongoing professional development led by top leaders within the organization. Weekly Pay + Performance Bonuses Your hard work is recognized consistently. Earn weekly pay, supplemented by bonuses tied directly to performance and results. Union Protection & Representation Work with confidence knowing you’re backed by full union representation and a contract designed to protect your rights and long-term stability. Comprehensive Benefits Access valuable benefits including life insurance coverage (with accidental death benefits) and medical insurance reimbursement options to support your well-being and peace of mind. Career Growth & Leadership Development Advance within a company that promotes from within. Gain access to industry-leading mentorship, cutting-edge technology, and leadership development programs designed to prepare you for long-term success. Incentives, Recognition & Travel Be recognized for your achievements with opportunities to attend leadership conventions, luxury incentive trips, and team retreats that celebrate performance, growth, and teamwork. The AO Culture At AO, we believe success is built together. You’ll be part of a collaborative, high-performance culture that values integrity, accountability, and continuous improvement. Whether you’re just starting your career or looking to elevate it to the next level, AO provides the tools, guidance, and environment to help you thrive. The Interview Process In alignment with our commitment to community wellness and convenience, all interviews are conducted via Zoom video conferencing. Be Part of Something Extraordinary If you’re ready to grow with a company where history is being made and success is the standard, we invite you to apply today. Submit your updated resume along with your compensation expectations and take the first step toward an exceptional, remote career with AO.

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. About the Opportunity We are a global SaaS company with decades of experience delivering mission‑critical solutions to higher education. As we transition into an AI‑first organization, we are reimagining how students, staff, and institutions interact with technology through intelligent, adaptive, and scalable services. As a Service Operations Specialist, you will support the delivery and continuous improvement of operational services that enable reliable, high‑quality customer experience. You will work closely with cross‑functional teams to support service performance, operational workflows, and continuous improvement initiatives. This role includes hands‑on configuration work within enterprise service management tools, alongside analytics and automation support aligned to our AI‑first strategy. Where you will make an impact - Support day‑to‑day service operations aligned with SLAs, operational goals, and defined workflows - Assist with operational coordination, backlog management, and service readiness activities - Monitor, triage, and support incident and issue resolution using service management tools and AI‑assisted insights - Ensure accurate updates, documentation, and follow‑through during operational events - Perform hands‑on configuration and basic development tasks within enterprise service management platforms (ServiceNow as a primary tool), such as creating and maintaining catalog items - Support testing and rollout of approved workflow or automation changes - Track service performance and KPIs using reports and dashboards - Build and maintain standardized data sources, metrics, and calculations to enable consistent reporting across teams - Work with Engineering, Support, Product, and Customer Success teams to support operational improvements - Maintain knowledge articles, and operational documentation - Identify opportunities to improve service delivery, tooling, and efficiency What We’re Looking For - 2–5 years of experience in service operations, IT operations, or a related support role (SaaS environment preferred) - Working knowledge of service management concepts such as incident management, SLAs, and ITIL practices - Experience using service management or workflow tools (ServiceNow preferred but not required) - Ability to perform basic configuration or development tasks in low‑code or workflow‑based platforms, with guidance - Experience building or maintaining reports, dashboards, or performance metrics - Strong analytical, problem‑solving, and communication skills - Comfortable learning new tools, following standards, and working in a production environment Why Join Us - Join a global SaaS leader embracing AI‑first operations - Gain hands‑on experience with modern service management and automation tools - Collaborate across product, engineering, and operations teams - Grow in an environment that values learning, execution, and continuous improvement What makes #Ellucianlife - Comprehensive health insurance reimbursement - Life insurance - Wellness benefits - 17 workdays vacation - Christmas bonus payout in June & December - Thrive Flex Program that allows you to contribute towards your health, financial or learning interests - 5 charitable days to support the community that supports us - Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few. - Parental leave. - Employee referral bonuses to encourage the addition of great new people to the team #LI-RB1 #LI-Remote