• Leverage advanced data analytics to derive insights and optimize credit strategies • Perform portfolio analytics including out of trend investigations and attribution analysis • Partner with Machine Learning and Engineering on building effective monitoring and credit risk capabilities • Monitor portfolio as well as macroeconomic trends impacting loan performance • Drive adjustments to our underwriting and marketing strategies to mitigate risk • Contribute in enhancing the end-to-end portfolio management monitoring framework

• Own the architecture, evolution and maintenance of the environment on Google Cloud Platform, ensuring scalability, resilience, security and cost efficiency. • Administer and operate cloud-native infrastructure, combining IaaS resources (Compute Engine with MIGs) and serverless solutions (Cloud Run and Cloud Functions). • Design and manage network topology, including VPCs, subnets, routing and load balancing (Cloud Load Balancers) for efficient traffic distribution. • Manage databases in Cloud SQL, ensuring high availability, replication and consistent backup policies. • Ensure environment security by configuring IAM, firewalls, Cloud Armor and continuous monitoring with Security Command Center (SCC). • Monitor, analyze and optimize costs (FinOps), identifying opportunities to reduce costs and improve resource utilization. • Implement and maintain observability using Cloud Monitoring, Logging and alerting. • Create and maintain CI/CD pipelines with Cloud Build, integrating continuous deployment and infrastructure as code (IaC).

• Support the data project management team in operational and organizational activities. • Assist in reviewing documentation (requirements, meeting minutes, presentations, plans, status reports), ensuring clarity and consistency. • Help organize schedules, meeting invites and follow-ups for meetings with internal teams and clients. • Prepare and update status reports and tracking dashboards (progress, risks, open items) based on information provided by management. • Record and monitor action items, risks, and decisions in management tools (Jira, Planner, Excel, etc.). • Support the preparation of materials for client meetings (presentations, executive summaries, progress overviews). • Assist in gathering and organizing business requirements, always under the supervision of management or more experienced analysts. • Keep documentation centralized and organized (Confluence, shared folders, SharePoint or equivalent). • Support communication between the technical team and the client, ensuring important information is recorded and shared.

• Manage and optimize the CRM (Bitrix), ensuring workflows, automations and processes are functioning correctly • Develop and implement automations in the CRM and other systems to reduce manual tasks and rework • Ensure integrity and organization of information across systems (CRM, ERP, spreadsheets, etc.) • Identify failures, bottlenecks and opportunities for improvement in operational and system processes • Create, maintain and update reports and dashboards (BI), ensuring visibility of KPIs for leadership • Define and monitor operational, commercial and performance metrics • Support leaders in data analysis and decision-making based on structured information • Provide technical support to teams, resolving issues related to systems, access and tools • Assist in resolving customer-impacting technology issues • Manage system access and users (creation, modification and deletion) across systems, email and company tools • Ensure correct system usage and adherence to defined processes • Train employees on the use of tools, systems and processes • Research, test and implement new technologies and tools (including AI) to increase efficiency • Structure and organize systemic requests and improvements with business areas